Richer Sounds - Nottingham Recensioni 

2165
TrustScore 5 su 5

5,0

108 Mansfield Road, NG1 3HD Nottingham, GB


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Valutata 5 stelle su 5

I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We did visit the store knowing which tv model we wanted and although there wasn't one on show, due to limited space, we decided to go ahead with the purchase as it was a very good price. Having previo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very easy to do business with and always willing to demonstrate and talk through the pros and cons, ensuring matching equipment to my existing system. Very helpful bunch, thank you.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 108 Mansfield Road, NG1 3HD, Nottingham, Regno Unito

  • 0333 900 0035

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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5,0

Tutte le recensioni

(2165)

24.702 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer service

Great choice,great price, and excellent customer service.

20 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Very helpful and knowledgeable

Very helpful and knowledgeable. First class service.

20 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

The products we had shortlisted on your…

The products we had shortlisted on your website were all on display
This enabled us to accurately compare picture quality side by side
The sales person was very helpful by giving us details of each tv, the pros and cons

19 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Richer Sounds Nottingham…

I called the Richer Sounds Nottingham team regarding the compatibility of a new Marantz CD6007 player with my existing Staljes NS3 active speakers. The technical advise was positive, thorough and just what I wanted to hear. Following the conversation I placed the order for the CD player online and collected from store the following day. In summary, positive advice, easy shopping and very professional service.

17 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Good expertise and demo with great customer service and price. You can’t ask for more.

When buying speakers you need to hear them. When we visited the store they advised us on options and set them up so we could hear them with music that we would play. No pressure to buy there and then. We purchased them a few days later. Good expertise and demo with great customer service and price. You can’t ask for more.

17 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 4 stelle su 5

Excellent experience in the shop I…

Excellent experience in the shop I don’t think the seller went far enough to show how to set it up. The instructions are very all over the place which I have no knowledge of following.

17 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thank you for your feedback, I'm really sorry that you have had difficult setting the unit up however, and will arrange for the team to follow up with you directly to help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Always receive a good service

Always receive a good service. Good customer focus. Repairs department never got back to me which was annoying. However, AVR replaced after the repair failed to rectify the problem and turn around was swift and very professional once I chased up thanks.

15 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Knowledgeable staff who are prepared to…

Knowledgeable staff who are prepared to spend time understanding your requirements.

Don't try and constantly up sell and prices are competitive.

12 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Superb shopping experience

We visited the Nottingham shop and were greeted by Dave. His approach was friendly, helpful and professional and it was clear that he was very knowledgeable. There was no pressure to buy and he listened carefully to our questions. Our previous TV was 18 years old, and technology has moved on massively over that period. Dave was able to help us with answers to questions about using a new TV with some of our older equipment. He took time to explain our options and we never felt rushed.
We bought our new TV and we're highly delighted with it.
The whole shopping experience was brilliant. Thank you so much.

11 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Thought I new what amp I wanted

Thought that i new what amplifier I wanted but after talking to staff I changed my mind, paid a little more and so far seems a good choice, better amp than my blown NAD. Will be looking for a new TV shorthand will certainly be calling in to RS. Thanks for your help and professional service

11 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Staff know what they're talking about.

Staff know what they're talking about. Very knowledgeable and professional. The service is personal and not dictated by a screen!

10 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I visited the Nottingham store with the…

I visited the Nottingham store with the intention of upgrading my speakers. After reading reviews and finding out which complimented my current amplifier, I had a list of four contenders.
On this visit I was served by Dave, who could not have more helpful. Sensing that I was still undecided he told me to give him ten minutes and he would set them up so I could hear them for myself.
This left me in no doubt which set was right for me. Keep up the good work. I will certainly be back in the future.

9 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thank you for your wonderful feedback

Valutata 5 stelle su 5

First time customer online

First time customer online, but been a customer for years. Always very friendly staff in the notts shop, I still own the original system that was brought from the shop. Still sounds just as good as it did on day of purchase. Real good prices, and always top quality products. They have prices to suit all budgets to. I added a klipsch 12 inch subwoofer to my system, they was the cheapest price on the Web. And wow these subwoofers are 5 stars from me, if you like your bass these are amazing, real good sound quality.im just waiting on richer sounds to get there finger out for a discount code, so I can upgrade my speakers lol nudge nudge wink wink

9 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Brilliant

Brilliant team! I went in knowing I didn't know much about what I needed, but I gave my budget to a member of staff who talked me through the options and quality of products, helping me choose what worked for what I needed. I'm so pleased with my new setup!
One of the items I ordered came with some faulty batteries so I emailed the store and within a day they'd sent me a new one and taken the old away, with no problem at all. Thank you :)

7 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great service and delivery

Great service and delivery

6 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Very Knowledgeable Staff.

The sales guy seemed to know his stuff. There was no effort to try and sell us something we didn't want or need.

5 febbraio 2026
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Risposta di Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

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