Richer Sounds - Manchester Recensioni 

1374
TrustScore 5 su 5

4,9

268 Deansgate, M3 4JB Manchester, GB


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Valutata 5 stelle su 5

Ryan was honest and spoke Welsh! However I did NOT like the comment at the bottom of the invoice about getting back to you within 24 hours if the product is damaged being in "microscopic" print. This... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super helpful and knowledgeable staff. Matt kindly set up a listening session and helped me choose between two mini hifi systems and four pairs of speakers using six tracks from four cds. He was so he... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1374)

23.803 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Ordered a CA AMP from their Manchester…

Ordered a CA AMP from their Manchester shop. They sorted a demo out with streamer, Dali speakers and amp. Fantastic service. Straightforward sales. Delivery door on. And the kit in the house sounds great. Next month I’ll by the CA streamer. Cheers, Rick.

31 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great company

Great company. Really good customer service. Would recommend over any other electronic retailer as the service after my TV developed a fault after 5 years was amazing.

29 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I bought a 32 inch TV and wall bracket…

I bought a 32 inch TV and wall bracket recently and I received a very helpful advisor who offered and answered all my questions with intererst.
This is exactly the same experience that I received the last time I bought goods from you.
No heavy sales pitch just good advice, very refeshing and that's why I keep coming back to you.

27 maggio 2026
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Risposta di Richer Sounds - Manchester

Thank you for your 5 star review!

Valutata 5 stelle su 5

Richer sounds- Gold Standard Service

Richer sounds! What can I say have been using them for years. Always buy my Audio visual products from them, 6 year warrantey is always a bonus. Great advice aswell when going into the Deanagate Manchester store!

27 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Knowledgeable helpful staff

Knowledgeable helpful staff
Work out a deal that was good
For me. Sorted out next day delivery
As I was on the bus.

27 maggio 2026
Logo di Richer Sounds - Manchester

Risposta di Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

All of the staff were very professional…

All of the staff were very professional and knowledgable. When I had problems setting up my cd radio unit I popped back into the store with it and they had me up and running in no time. Full marks!

22 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Awesome service in store

Awesome service in store. Staff were super friendly, helpful, knowledgeable and informative. Delivery was great and I’m really happy with my speakers.

4 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Helpful

Helpful, friendly staff. Excellent follow up on item not available at the time.

18 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Knowledgeable, helpful staff

Knowledgeable staff always happy to listen carefully to customer requirements and expectations, provide assistance, advice and demonstrate products on-demand without hard-sell. Prices are competitive, free 6-year warranty included, free delivery on orders over £100.

18 maggio 2026
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Risposta di Richer Sounds - Manchester

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great customer service

The staff were very friendly and explained everything about the product I was browsing.
I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead. After I went to the ATM and came back, the staff kindly gave me a £5 discount, which I really appreciated.
The payment made by my card actually went through as well, but the store handled it professionally and refunded it back without any issues. Great customer service and very helpful staff overall!

15 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

The help and advice I received from…

The help and advice I received from Matt was probably the best I have ever received from anyone in a store. I really appreciated his assistance. If I was to give him marks out of 10 I would give him 12 !
Best wishes Roger Aley.

12 maggio 2026
Non scritta su invito
Logo di Richer Sounds - Manchester

Risposta di Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great experience

Great experience. I booked a demo and tried a few options. No time pressure, and backed by a 14 days retun. Great.

1 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 4 stelle su 5

I thought the service was good

I thought the service was good. Matt the salesman in the shop was really helpful and the speakers I bought are very good.

1 maggio 2026
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Risposta di Richer Sounds - Manchester

Thanks for the feedback, especially about Matt, it's great to read you are also happy with the speakers!

Of course if there was any aspects you feel we could improve, and hopefully achieve a five star review from you next time, we'd love to hear about them..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 4 stelle su 5

Great quality product, sound lacks bass initially but with EQ it comes alive!

The design and build quality are fab.

The sound is good but after trying the DMS Labs tuning I absolutely love them now, nice and flat EQ with equal representation that sounds brilliant and characterful!

Great value for money at £179 but definitely try the labs tune (available in video 'Nothing CEO reacts to Headphone (1) reviews' at 6:56 )

P.S When the ear cups are flat they will clink together and I've read reports of them chipping away at each other, I've just popped some electrical tape where they touch and that seems to have reduced the impact :)

Notable mentions:
Paid for 6 day delivery and received it the next day which was nice!

Staff in the Manchester shop were very helpful and allowed me ample time to decide without feeling rushed, also very knowledgeable and friendly. I think it was James that helped me, (long grey hair)

23 aprile 2026
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Risposta di Richer Sounds - Manchester

Thanks so much for taking the time to leave such a thoughtful review, it’s of course fantastic to hear how much you’re enjoying the headphones!

We also appreciate the sharing of your tip on the ear cups, which is noted, and we’ll be sure to pass your kind words on too, especially to James. Thanks again for supporting local business, and we hope you continue enjoying your music.

The Richer Sounds team 🎶

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