The staff were very friendly and explained everything about the product I was browsing. I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The staff were very friendly and explained everything about the product I was browsing. I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead... Leggi di più
L'azienda ha risposto
I contacted Richer Sounds asking for advice regarding a pre-amp for my turntable. The advice I received was spot on as always. Although I ended up buying the pre-amp from Amazon (cos I could get it ne... Leggi di più
L'azienda ha risposto
The help and advice I received from Matt was probably the best I have ever received from anyone in a store. I really appreciated his assistance. If I was to give him marks out of 10 I would give him... Leggi di più
L'azienda ha risposto
Outstanding service from the Manchester team. Ryan was patient and very informative with my purchase. Very pleased with the price, and believe me I DID shop around - and quite confident that not o... Leggi di più
L'azienda ha risposto
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, Regno Unito
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The staff were very friendly and explained everything about the product I was browsing.
I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead. After I went to the ATM and came back, the staff kindly gave me a £5 discount, which I really appreciated.
The payment made by my card actually went through as well, but the store handled it professionally and refunded it back without any issues. Great customer service and very helpful staff overall!

Risposta di Richer Sounds - Manchester
Excellent delivery from the delivery man and excellent set up service by Paul well recommended

Risposta di Richer Sounds - Manchester

Risposta di Richer Sounds - Manchester
Richer sounds have done well over the years helpfull staff

Risposta di Richer Sounds - Manchester

Risposta di Richer Sounds - Manchester
The help and advice I received from Matt was probably the best I have ever received from anyone in a store. I really appreciated his assistance. If I was to give him marks out of 10 I would give him 12 !
Best wishes Roger Aley.

Risposta di Richer Sounds - Manchester
Great experience. I booked a demo and tried a few options. No time pressure, and backed by a 14 days retun. Great.

Risposta di Richer Sounds - Manchester
I thought the service was good. Matt the salesman in the shop was really helpful and the speakers I bought are very good.
The design and build quality are fab.
The sound is good but after trying the DMS Labs tuning I absolutely love them now, nice and flat EQ with equal representation that sounds brilliant and characterful!
Great value for money at £179 but definitely try the labs tune (available in video 'Nothing CEO reacts to Headphone (1) reviews' at 6:56 )
P.S When the ear cups are flat they will clink together and I've read reports of them chipping away at each other, I've just popped some electrical tape where they touch and that seems to have reduced the impact :)
Notable mentions:
Paid for 6 day delivery and received it the next day which was nice!
Staff in the Manchester shop were very helpful and allowed me ample time to decide without feeling rushed, also very knowledgeable and friendly. I think it was James that helped me, (long grey hair)

Risposta di Richer Sounds - Manchester

Risposta di Richer Sounds - Manchester
Everyone works hard to achieve complete customer satisfation.

Risposta di Richer Sounds - Manchester

Risposta di Richer Sounds - Manchester
Great record player for a beginner. Good quality & sound. Very informative staff.

Risposta di Richer Sounds - Manchester

Risposta di Richer Sounds - Manchester
I contacted Richer Sounds asking for advice regarding a pre-amp for my turntable. The advice I received was spot on as always. Although I ended up buying the pre-amp from Amazon (cos I could get it next day rather than wait til after Easter) I did buy a RCA cable from RS in Manchester. Very pleased with the cable & the advice I received from the team was superb as always.

Risposta di Richer Sounds - Manchester
I order mostly on line but the service is always fast

Risposta di Richer Sounds - Manchester
Outstanding service from the Manchester team.
Ryan was patient and very informative with my purchase.
Very pleased with the price, and believe me I DID shop around - and quite confident that not only this was the cheapest price in the UK but with the 6 year warranty and brilliant customer service this was a cracking deal.
Speedy delivery with 2 great guys too.

Risposta di Richer Sounds - Manchester
Lovely friendly team.
Matt was very helpful and very knowledge too. I will definitely be back. Thanks.

Risposta di Richer Sounds - Manchester
Staffs are friendly and helpful. Checked everything which I want to know. Help me to make the best decision and purchase.

Risposta di Richer Sounds - Manchester
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