Richer Sounds - Maidstone Recensioni 

2223
TrustScore 5 su 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2223)

23.747 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

LG 55" COLOUR TV I received complete satisfaction…

I received complete satisfaction -within two days-after reporting a problem with my Remote Control.
The polite, friendly, helpful, service during my phone call and the next day receiving a replacement, despatched by post, rectifified the fault. I am also very pleased with my LG TV, the picture & definition is fantastic. Many thanks to the helpful Richer Sounds team assisting in a speedy result.

29 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Ben and all the staff were very kind

Ben and all the staff were very kind, helpful and extremely knowledgeable. Impeccable service. I could not want for a better customer experience.

24 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Ordering over phone staff helpful…

Ordering over phone staff helpful process very straightforward even better when there was a problem they were very good
Buy with confidence knowing they will sort it out

23 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Fast and efficient service.

Fast and efficient service.
Item arrived on time and in perfect condition

23 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Steve was very helpful.

Steve was very helpful and offered good advice. He assisted us in our purchase. Thank you. We are happy with our new television but haven’t set up the sound bar yet.

22 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Helpful Advice and Hassle Free Exchange

I bought an amplifier online which I needed to subsequently needed to exchange for an alternative that better met my needs. Staff were most helpful in advising on the alternative and making the exchange as smooth and problem free as possible.

22 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

The engineer who was so helpful and…good help

The engineer who was so helpful and polite
He also told us in detail how to use the TV and recorder which when you are in your eighties is a very big help

16 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Superb service

Superb service. Bought speakers over phone from maidstone branch. Really good deal. Fantastic customer service.

18 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thank you for your 5 star review!

Valutata 5 stelle su 5

Marantz 6007 CD player

Great service.
Ordered my marantz CD player online, the process was really easy and straightforward.
Product arrived earlier than expected, which was great.
Sounds great, better than the Onkyo CD player I had before.
Very happy with my purchase.

2 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

I don’t replace my items on a regular…

I don’t replace my items on a regular basis but when I have too my first place to go is richer sounds at Maidstone. Once again excellent service and advise was given for my purchase

15 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I just don't go anywhere else!

I just don't go anywhere else for any audio gear other than Richer Sounds. They genuinely seem to care and deliver quality and value. Very rare these days!
Thank you and don't change please!

9 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent service on phone and online

Excellent service on phone and online, they did price match Manhattan t4r for me, which I was happy to accept,
But a few hours later I had an email reply from another customer advisor offering it to me for £5, less, oh well , frank

6 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thank you for your 5 star review!

Valutata 5 stelle su 5

Unfortunately my 6 year old TV had a…

Unfortunately my 6 year old TV had a problem with lines on screen.I had a 6 year extended warranty which proved to be a god send!as TV was deemed to be BER.I was given a voucher worth £520 which I could put towards a new TV.Thank you RS.

4 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Fantastic service

Fantastic service, friendly staff and great prices! Thanks Richer Sounds!

3 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Service and support with expert product…

Service and support with expert product knowledge was provided to me to assist me with the difficult task of choosing a new piece of HiFi equipment. Great people, service and support.Prices that are competative as well. Thank you. I'll be back...

1 aprile 2026
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Risposta di Richer Sounds - Maidstone

Thank you for your 5 star review!

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