Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great service and friendly staff. They always make time to listen to you and understand your requirements before helping you select the best options to suit your requirements and budget.
L'azienda ha risposto
Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrive... Leggi di più
L'azienda ha risposto
Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
17 Earl Street, ME14 1PL, Maidstone, Regno Unito
- 0333 900 0062
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Customer Service
Customer Service
Knowledge
Advice
Maidstone Richer Sounds team are fantastic.
11 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
ery friendly sales staff and also a…
Very friendly sales staff and also a quick ordering process.
Delivery was next day as stated.
9 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Knowledgeable staff able to deliver the…
Knowledgeable staff able to deliver the following day after a phone call to place an order on a tv …. All very easy to do!
9 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The first two tvs were broke in…
The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control.
I have used the maidstone brach many times over the years and are happy with their pricing and service.
8 luglio 2026
Risposta di Richer Sounds - Maidstone
Thank you for your wonderful feedback
Went that extra mile…
Went that extra mile when I ticked click and collect when I wanted it delivered to my home.
They arranged next day delivery for me and it arrived on time.
Excellent customer service.
7 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for your great feedback and for supporting local business.
Excellent timely ser:>ce
7 luglio 2026
Risposta di Richer Sounds - Maidstone
Thank you for your 5 star review!
Very friendly and competent phone call…
Very friendly and competent phone call with Steve in Maidstone.
The only problem I had is when I had to pay the platform used by Richer Sounds didn't work so I had to make another attempt with anpoher bank.
Delivery was very promptly in less than a week I had my Yamaha amplifier.
4 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for your feedback, great to read you were happy with our service.
Very helpful
Very helpful. Knew what we were looking for very quickly and pointed us in the right direction. Gave us a good deal. Highly recommended.
3 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Risposta di Richer Sounds - Maidstone
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Risposta di Richer Sounds - Maidstone
Thanks for your kind review, we look forward to your next visit.
Joe couldn't have been more helpful…
Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.
3 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for your feedback, great to read you were happy with our service.
The only store I will buy my tv’s from
I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery
2 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for your 5 star review, we look forward to seeing you again next time
The helpful members of staff and the…
The helpful members of staff and the good service provided by the installers
1 luglio 2026
Risposta di Richer Sounds - Maidstone
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Steve made it happen
Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.
27 giugno 2026
Risposta di Richer Sounds - Maidstone
Thanks for your kind review, we look forward to your next visit.
Very good service
Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.
28 giugno 2026
Risposta di Richer Sounds - Maidstone
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great sounding Denon soundbar
Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!
27 giugno 2026
Risposta di Richer Sounds - Maidstone
Thanks for your kind review, we look forward to your next visit.
Risposta di Richer Sounds - Maidstone
Thank you for your 5 star review!
Great service
Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?
24 giugno 2026
Risposta di Richer Sounds - Maidstone
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
polite not rushed and not talked into…
polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again
17 giugno 2026
Risposta di Richer Sounds - Maidstone
Thanks for your kind review, we look forward to your next visit.
Risposta di Richer Sounds - Maidstone
Thank you for your 5 star review, it’s lovely to read your comments.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.