Richer Sounds - Leeds Recensioni 

3279
TrustScore 5 su 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer. Unfortuna... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a problem with a stylus purchase. The team at Leeds gave me great information to try and solve the problem. After much trying we agreed on a different stylus. They were excellent in exchangin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely. Have so much better understanding now with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole experience from walking in the shop to buying is superb. I wouldn't buy a TV or hi fi from anywhere else. I have bought many things from Richer Sounds over the years. They speak the same l... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
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4,9

Tutte le recensioni

(3279)

24.313 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First class on every front from the…

First class on every front from the actual transaction where the price was exceptional to organising the fitting of the TV. Very content customer.

21 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Helpful staff

After a conversation with Gavin who gave a detailed comparison between the different types of television we chose a TCL model with a 6 year guarantee.
Delivered and installed the following week, would definitely recommend Richer sounds.

11 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Harry and his colleagues were excellent…

Harry and his colleagues were excellent as usual. Pricing was really good and the service the best.

20 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I ordered some headphones

I ordered some headphones, when they arrived I realised that I ordered the wrong ones! On the Saturday we had a trip to Leeds branch to see if we could exchange the headphones.We received the usual impeccable service, the exchange was no problem, but the headphones I wanted weren't in branch on the day.They organised a free delivery which arrived the following Monday.
You can't beat that for service.

20 giugno 2026
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Risposta di Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

My New TCL C8L is Awesome.

Great service.
And a great Price.
Plus a free 6 year warranty and Free delivery.
Have bought from Richer sounds inthe past and will continue to do so in the future.
Don't sleep on this retailer just because there's a Curry's nearby.
The peace of mind I have from buying from Richer sounds is worth the extra Mile to find their stores..
Support bricks and Mortar stores or they'll be a thing of the past.

20 giugno 2026
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Risposta di Richer Sounds - Leeds

Thank you for your 5 star review!

Valutata 5 stelle su 5

Superb service from the Leeds branch

Superb service from the Leeds branch. Walked through my options and what would work well for my room. To top it off, the TV was £120 cheaper than elsewhere and in stock…. And that’s before considering the famous 6 year warranty. Why go anywhere else?

Shout out to Ahmed and Chris for the advice and Harry for helping me take it back to the car.

19 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Good ole RICHER SOUNDS ...

Rick persevered with my order through difficulty in my understanding how to make payment (74 years old & not very tech savvy ) he was very polite patient and professional the very essence of what I have grown used to when dealing with Richer Sounds. Received my order within 24 hours to complete an all round excellent experience. The whole procedure was rounded off by a polite and friendly driver.

18 giugno 2026
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Risposta di Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent as usual

Excellent as usual
Best price
Knowledgeable staff
Nothing is too much trouble

18 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

When I entered the premises I was not…

When I entered the premises I was not sure what radio I would buy or indeed if I would make a purchase at all.
Derek was most helpful and we settled on a Roberts Stream 219 which was delivered to my door exactly 24hours later. What a perfect choice with a discount and an extended warranty.
I will never regret calling in on you that morning and will always recommend your services-thank you.

18 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

SERVICE AND PRICE!

SERVICE AND PRICE!
I've bought from RS before.
As a pensioner I can't afford expensive systems and the team in Leeds don't talk down to you unlike other electrical retailers.
They explain everything and went the extra mile with speaker leads. Andrew even helped me carry some of the kit to my car! Where else could you get that!
Prices are as ever competitive.

16 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Chris and his team were very helpful…

Chris and his team were very helpful and discussed various options to help improve the overall quality of my system which I also bought from them. At no point was I pressured into making any decisions - a very relaxed and great approach that makes me feel valued as a returning customer 👍😊

11 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Second to none

Helpful, impartial, simple advice built round my needs. I did not feel rushed and options were discussed with me. The member of staff I dealt with was polite and knowledgeable and I was happy with the price. Best of all though is the after sales service which is second to none that's why I keep returning.

15 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great service from the salesman I spoke…

Great service from the salesman I spoke to. Really took the time to discuss and have a conversation about what I wanted. No pushy sales tactics. Good range of equipment and amazing deals. 6 yr guarantee too? Can’t go wrong!

14 giugno 2026
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Risposta di Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Very Professional Company

Easy to get through on phone to discuss options, Got great advice on buying my new TV. Good price with offers and fast reliable service. The packaging was a little damaged and confirmed by delivery company who were very professional. All was well no damage to TV, all good so far.

13 giugno 2026
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Risposta di Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Exceptional customer service

Exceptional customer service, very helpful and all staff are very knowledgeable. Even offered to help carry the tv out to the car. Fantastic shop

13 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Fast, friendly and efficient service from an honest firm

Chris was helpful in providing advice over the phone, produced a part we needed by post the next day and offered 2 solutions to our problem. The first option was to try to do the repair ourselves because this would be cheaper. The fallback position was for one of Richer Sounds staff to visit and do it for us. When we were unable to do it ourselves Mikey came the same day and sorted things out. All was done in a very friendly and professional way.

10 giugno 2026
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Risposta di Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Really personal service and good…

Really personal service and good advice.
If you need audio visual equipment Richer Sounds is the place to go. Nick is a superstar and very funny!

21 febbraio 2026
Logo di Richer Sounds - Leeds

Risposta di Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

The only place to go

Great products, best prices, great service, great staff. I've been a satisfied customer over many years.

10 giugno 2026
Logo di Richer Sounds - Leeds

Risposta di Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

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