Richer Sounds - Leeds Recensioni 

3397
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TrustScore 5 su 5

4,9

74 New Briggate, LS1 6NU Leeds, GB

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Valutata 5 stelle su 5

I bought a TEAC VRDS-701T, a fairly high-end CD transport. They price-matched with another supplier without quibbling. Delivery was slowly than I'd hoped for, but Ahmed at the Leeds store kept me in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought and returned a TV cos I had trouble with getting a reception from it through the aerial as the TV was in the conservatory. I was served by Mike, who was so helpful, polite and consequently l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(3397)

24.662 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The service was very good

The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

20 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellent service from the Leeds store

The team at the Leeds store were fantastic. I was in email contact seeking advice about the Pioneer PLX500 turntable. They were very patient with me, especially Ahmed! Thank you so much.
When I finally took the plunge and bought one from the online shop it arrived quickly and was very well packaged.
I have absolutely no complaints about the service I received from Richer Sounds and would recommend them without reservation. I am planning on buying some new speakers later in the year and possibly a new amplifier and I have every intention of doing so from Richer Sounds.

18 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great value and service …

Great communication at the Leeds store... Provided a demo for me... I went home to make sure that the system would fit to my house and bought by phone... All was packaged well and sent by courier... Top guys

11 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellence

Friendliness, patience & understanding of assistant, quality & price of products

14 maggio 2026
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Risposta di Richer Sounds - Leeds

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Helpful advice

Excellent, helpful advice in shop and on the phone in terms of equipment purchases and the setting up.

14 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great service from Leeds Richer Sounds

Research before hand meant I new what I wanted, but no unit display (Eversolo mini cd) - so an easy purchase. Recommend having one out as a great little unit - great service as always. Great to be able to do finance (Klarna) in house too

14 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I spoke to different people on…

I spoke to different people on different occasions when I was looking for a hifi to buy. On all the occasions I found the staff helpful ,polite and eager to help. They listened and were patient. I will like to do business with the company again

13 maggio 2026
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Risposta di Richer Sounds - Leeds

Thank you for your wonderful feedback

Valutata 5 stelle su 5

My son's first turntable

We were served by Derek in the Leeds store. We were buying my son's first turntable. Derek to time to explain the options and we ended up getting a turntable that is perfect for my son's needs. All in all a very positive experience. Thanks to Derek and the Leeds team!!

9 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Happy…

Listened to my requirements and gave options without pressure. All ordered and set up, with their recommendations, within a couple if days. Very happy

14 maggio 2026
Non scritta su invito
Logo di Richer Sounds - Leeds

Risposta di Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Richer Sounds Leeds LS1

Rang the Leeds store 6.5.26 having problems with an old model dvd player. New model advised, was delivered and installed in less than 24 hours.
Very happy with service and friendly, professional staff.

6 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

had heard less favourable things about…

had heard less favourable things about Richer sounds but my experience has been first class.
Everybody has been overly helpful in a way that others say they match but rarely do

5 maggio 2026
Logo di Richer Sounds - Leeds

Risposta di Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great advice in store great TV

Great advice in store.
Went in for 65 inch tv but got a 85 inch Hisense delivered for similar price. Brilliant picture and surround system all for less than £1000. With a long warranty too.

11 febbraio 2026
Logo di Richer Sounds - Leeds

Risposta di Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Really enjoyed the experience

Really helpful no pressure to buy good products knowledge. I walked out with a full system super Happy.

2 maggio 2026
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Risposta di Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, quick delivery.

2 maggio 2026
Logo di Richer Sounds - Leeds

Risposta di Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

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