Richer Sounds - Kingston Recensioni 

1571
TrustScore 5 su 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in per... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have bought all our TV's from Richer Sounds over the past 17 years. The staff are friendly, courteous, and very knowledgeable. I switched brands with the recent TV I bought - It was recommended, an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience, I am very happy with Richer Sounds Kingston. Sunil was superb, he gave me a lot of time to try various equipment and helped me make my decision

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1571)

23.408 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A great experience

I made an easy online order and collected in store. Excellent products with excellent descriptions to inform my choices. Competitive prices. Really helpful staff in store. I wouldn’t buy from anywhere else.

4 agosto 2025
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 4 stelle su 5

Carl who I dealt with over the phone…

Carl who I dealt with over the phone was very helpful. He chose to listen as well as advise,he suggested some things I took on board but was also empathetic to what my needs were. All goods arrived promptly and in good condition. One small point I needed speaker wire to complete my connections and it would have been useful to have this supplied. However my overall reaction to your service and goods received was a very positive one. Thanks to Carl for your help. Steve

28 ottobre 2025
Valutata 5 stelle su 5

Myles in Kingston went above and beyond in order to help me buy a TV

I am not tec savvy and needed a new TV Richer Sounds was my first port of call in Kingston, Surrey and I was served by the lovely Myles who had the patience of a saint. He was humorous, knowledgeable, patient and even offered some one to come and set the TV and wall bracket up for me, just what I wanted and needed. I will always go there for their sound advise.

29 ottobre 2025
Non scritta su invito
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Risposta di Richer Sounds - Kingston

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Excellent store!

I found the best prices on the market on a oled tv and on the top of it I got a free soundbar! It feels great to have a store to visit and staff to talk to, it makes the whole experience much more comfortable in so many ways.

20 ottobre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Really helpful and Knowledgeable staff

Really helpful and Knowledgeable staff, good range of product at reasonable prices and they went above and beyond to ensure my needs were met.

6 ottobre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great service and products

Great service and products. Staff were extremely helpful and friendly. I was really impressed with their superior expert knowledge of products and sales.

15 ottobre 2025
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review!

Valutata 5 stelle su 5

In depth knowledge

Great experience, they had exactly the cable I needed, did NOT try to sell me an expensive alternative I didn't need and were able to solve another problem I had regarding certain televisions. I was actually amazed at the knowledge of the sales person!

9 ottobre 2025
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Highly recommend!

I always buy my TV’s from Richer Sounds. They are always so helpful, competitive prices and fast delivery. Highly recommend!

3 ottobre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Skilled AV Solutions

Liam was brilliant. He arrived on time with everything needed to do the job and worked with skill and precision to install a complete new TV & sound system which has worked perfectly. He is knowledgeable and advised perfectly and left everything tidy when he finished. 10/10 thank you Richer sounds and AV solutions.

21 febbraio 2025
Non scritta su invito
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Smooth process from ordering online to picking up in-store

Just went online to check Richer Sounds price against a TV I was about to buy from my local Costco store. I was amazed to find it more than £100 cheaper AND came with a free soundbar and sub-woofer. I was able to pick up the TV within 2 days of placing the order.The store called to say they had it and it was ready to pick up immediately. Great experience from start to finish and will always check out RS first in the future

6 ottobre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Friendly and competent staff

Friendly and competent staff

Good delivery slot

Delivery went well

1 ottobre 2025
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Risposta di Richer Sounds - Kingston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Good TV

Good TV, great price

28 settembre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

A very positive experience from first…

A very positive experience from first contact. My sales advisor was called Terry. He was extremely friendly, helpful and knowledgeable. I had a demonstration session and purchased speakers. Very happy 😃

28 settembre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Staff in the shop were great

Staff in the shop were great. Recommendations were perfect and I’m just very happy with everything.

Thanks to the team at the Kingston branch.

26 settembre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent service

This representative I spoke to on the telephone was helpful, informative and offered me a great deal on the TV I wanted. I managed to get it delivered the next day, a Saturday, as the item wasn't in stock in the Kingston branch. All went smoothly, so very satisfied with the service.

19 settembre 2025
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

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