Richer Sounds - Hull Recensioni 

2245
•
TrustScore 5 su 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB

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Valutata 5 stelle su 5

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2245)

24.500 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great technical knowledge and customer service

I went there with a clear idea of what I wanted and the staff were very knowledgeable and offered alternatives for me to consider but no high pressure sales talk. Their whole aim was to give me the information to make an informed decision.
Once the decision was made, the paperwork and delivery was easy to complete. A thoroughly pleasant experience and I would use them again and recommend them to anyone.

26 agosto 2026
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Risposta di Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Worth a visit.

I've bought around 8 items from this store in 7 years. Mainly from Kal, Chappers and recently Joey. If you want a demo as I did on last purchase they had the item set up in the demo room for me to hear. I believe if you give them some notice they can demo most items to view or hear. A service I've not had at other places is they drew my attention to buy the item cheaper. The no brainer is the 6 year warranty on most items which is free. I have paid £10 on one item and was told if I don't claim then I get the £10 back (which after 6 years of cost of living might get me a freddo haha). At least go view what you're intending on buying.

25 agosto 2026
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Risposta di Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

LG TV

Quick delivery and on time

21 febbraio 2026
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Risposta di Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Consistently good for service and advice

You can’t beat Richer Sounds for reliable help and knowledgeable advice, there’s no pressure. I don’t think of going anywhere else for value and reliability.

23 agosto 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent customer service

We had a problem with our CD/ Radio . Rang the Hull store was told to return it to the store. Took it back in to them in the afternoon arranged for a replacement to be delivered to my home address the next day . No hassle and I received it the very next day . Now that is very good customer service.

17 agosto 2026
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Risposta di Richer Sounds - Hull

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Smooth

Great product at a great price, easy to buy online. Picked it up 2 days later off by a lovely chap in my local branch.

13 agosto 2026
Logo di Richer Sounds - Hull

Risposta di Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

A great shopping experience

Richer Sounds was recommended to us and we weren’t disappointed! It lived up to our expectations. Laurie helped me choose the tv and soundbar being patient with someone who isn’t a techno whizz . Also recommended Aerialfix to install everything a godsend ! Will definitely use again thankyou

7 agosto 2026
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Risposta di Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

From calling at your shop for some…

From calling at your shop for some advice on a new TV to replace the one bought from you 6yrs ago i ordered one with you the advice was spot on warranty is second to none, price was good and delivery was great and on time you are 5star to deal with and would recomend to anyone keep up the good work staff are excellent.

5 agosto 2026
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Risposta di Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The first contact I had was I think…

The first contact I had was I think with York branch who searched for stock of the product I wanted from clearance -audio pro addon c3 - and said there was one ex service left in Hull and that they would check with them and ask Hull branch to call me
Same day, Joey I think from Hull called and gave me a description of product and confirmation it was the right one, and that it was cheaper than I expected then did payment via the link.
I received the item next day -
Really happy with the service

24 luglio 2026
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Risposta di Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Friendly staff

Prompt service, friendly staff, remarkably fast delivery

30 luglio 2026
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Risposta di Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

After sales care... EXCELLENT!

We've bought several TVs from Richer Sounds over the years. Good prices, warranties and great choices to choose from.

They have always been very helpful both over the phone and in their shop (Hull).

Most importantly to us, is after sales care. If anything goes wrong or you need help setting up etc, someone will always help you. That's the reason we only ever buy all our TVs from them....the 'after sales care', because they really do care and happy to help 😁🤞👍

27 luglio 2026
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Risposta di Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

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