Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... Leggi di più
L'azienda ha risposto
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Leggi di più
L'azienda ha risposto
There's a reason Richersounds are still selling HiFi and AV equipment where others have disappeared. They have knowledgeable, friendly staff who aren't pushy. The staff are passionate about giving t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
2 Providence Square, ST1 2LQ, Hanley, Regno Unito
- 0333 900 0060
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Clearance item
I spoke to Jacob regarding availability and condition of a clearance item. He was very friendly and helpful. He put the item aside for me pending online payment and then arranged delivery. The item arrived a couple of days later and I am very pleased with it.
15 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Right choice
Very helpful. Listened to my requirements and provided accurate recommendations.
14 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
In shop expertise
In shop expertise, everything explained and demonstrated so I could make the right choice.
You don't get that online....
14 febbraio 2026
Risposta di Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Amazing service
I bought a Marantz Amp. Cheaper than anyone else online, with delivery in just one day. I spoke to an agent at the Hanley branch and was so informative about my purchase.
10/10
24 novembre 2025
Risposta di Richer Sounds - Hanley
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent TCL television
10 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Risposta di Richer Sounds - Hanley
Thank you for your wonderful feedback
Hanley branch excellence
The manager and his team at the Hanley branch were so helpful. They took the time to share their knowledge and experience allowing me to choose the tv that was right for me.
8 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Koss UR20 Headphones
Good, quick Service. The item I ordered was ready for collection. Good sound, particularly the Bass and a bargain price!
6 febbraio 2026
Risposta di Richer Sounds - Hanley
Thank you for your wonderful feedback
Happy customer for over 40 years
Been using this branch (Hanley) since it opened, and Richer Sounds since (I think) 1983 (Stockport) for a procession of hifi separates, and more recently (or this century at least!) TVs. As ever, they provided what I was seeking- in this case a clearance record deck on a fixed (limited) budget. Always quick to offer alternatives and to ensure that all deals and discounts are applied. Happy longtime customer.
7 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly and helpful staff
6 febbraio 2026
Risposta di Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Risposta di Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Helpful staff and tested the product in…
Helpful staff and tested the product in store.
29 gennaio 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Another great experience at richer Sound's Hanley
Always a great experience at richer Sound's Hanley.
All the staff are helpful, knowledgeable!
Can't recommend this store enough!
⭐️⭐️⭐️⭐️⭐️
5 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Highly recommend
This for me is the best store I’ve visited. Very friendly and knowledgeable staff. Came away with the perfect equipment for what I needed based on their recommendation. Will definitely be going back again soon
4 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Denon hi fi
Good service and responses to telephone enquiries
Good advice from in store manager
Product competitively priced
Discount given
4 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Risposta di Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Price Match Done Well
I dealt with the Hanley branch via email to get a price match on a new TV. The queerie was dealt with very quickly and the price was matched so I immediately placed an order for the TV. Thank you for excellent quick service.
29 novembre 2025
Risposta di Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Great customer service
Great customer service. Polite, friendly staff. Kept informed of my order status.
1 febbraio 2026
Risposta di Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Risposta di Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Decided to attend the Hanley store…
Decided to attend the Hanley store rather than purchasing online having been more than happy with a previous purchase there. Really pleased I did. Excellent and friendly service, good advice and purchased a hi-fi system not available online.
31 gennaio 2026
Risposta di Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.