Richer Sounds - Glasgow Recensioni 

5159
•
TrustScore 5 su 5

4,9

57 Jamaica Street, G1 4NN Glasgow, GB

•

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Valutata 5 stelle su 5

A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very knowledgeable team, really easy to deal with, very helpful and patient with my enquiries. No high pressure sales Kept well informed about my delivery - items I purchased were out of stock. De... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Made phone call and was given excellent information and price for goods.Shipping was excellent.Had no problems with purchase.Member of staff was very helpful and polite,which I don't always find these... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simon was really friendly and helpful during my visit and great at answering all my questions. The delivery arrangements for the product were excellent - it was really well packaged and arrived even q... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

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4,9

Tutte le recensioni

(5159)

24.562 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Excellent service, got what I came in for 👍 Very refreshing with a salesperson who knew what i wanted and didnt try to sell me something i didnt need.

9 ottobre 2026
Non scritta su invito
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Was served within a minute of entering…

Was served within a minute of entering the shop.your employee asked if I was ok and could he help me.The Dvd player was in my possesion ,and in a bag,with no fuss and I left on cloud nine with my newest piece of tech!!

29 settembre 2026
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Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Clear efficient sales and Simon was a…

Clear efficient sales and Simon was a very informative salesperson
He answered all my queries
The 6 year guarantee also helped me make a decision
Competitive pricing

30 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Excellent

Excellent, helpful staff have me the opportunity to try my headphones before buying. Agreed to price match another retailer.

29 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

The Glasgow store

I called the Glasgow store, unsure of what I should purchase. Alan, the Store Manager was very patient, very knowledgeable and left me with two TV options.
I called back at 16.55hrs and ordered one. It arrived at 12.05 hours the following day. Amazing service.
Thank you.

29 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

I had a great experience when buying a…

I had a great experience when buying a new turntable and speakers. Simon and the staff are very knowledgeable. I explained exactly what set up I had and how I wanted to integrate the new system, they talked me through exactly what I had to do and provided me with all the cables and made the install I done very easy. I did run into a bit of a hiccup but I called them and they went over everything with me until we found the problem and got it resolved. Very helpful and they didn't rush me. When I'm ready to upgrade I definitely won't be going anywhere else.

26 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review!

Valutata 5 stelle su 5

Amazing service and staff

Just great service and products

22 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Valuable advice- top customer service

The team at Richer Sounds always take the time to listen and help. It’s a proper customer service and much better than simply buying online.

22 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

As always great service and advice

As always, helpful and informed staff who always provide good advice and don't try and make you "overspend" on hifi .

20 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

My One Stop Shop

I am at the stage now where I dont shop anywhere else for HiFi or TV - and I buy quite a lot for both myself and my business. The team in Glasgow are fantastic - on the last purchase they even opened the shop early for me so I could collect my items. Ofcourse, before a big purchase I always shop around for pricing info, when the guys can they will price match on a like for like basis and also advise when not comparing like for like, They will always try and do me a good deal either way. My only issue with the Glasgow store is location - be prepared for the multi-story car park and a couple of minutes walk - not ideal but the team do help - or do as I do - tell the team you are coming, they have the stuff ready and I stop on the double yellow lines and we load the car very quickly. I have only ever had one issue - a faulty remote - they helped immediately and we discovered that the issue was me not the remote. This is not a buy and forget people store - you are made welcome, you are remembered, you have the distinct impression that these guys are here for you long term and they will help if things go wrong. The very opposite of box shifters - they are skilled, knowledgeable and helpful. I have bought everything from brand new, open box, ex display - and the quality and service is exactly the same.

21 settembre 2026
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Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Friendly staff instore who know what…

Friendly staff instore who know what they're talking about, Also provide a decent warranty and offer good prices.

19 agosto 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Above and beyond

Above and beyond, found the tv I needed for my wife in a nursing home, delivered the next day, excellent service thank you.
John Finnigan.

18 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Amazing service

Amazing service, kept me updated and helped get the TV to the car. I love the 6 year guarantee included at no extra cost, it gives me full faith in my purchase

17 settembre 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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