Richer Sounds - Chester Recensioni 

2674
•
TrustScore 5 su 5

4,9

15 Hoole Road, CH2 3NH Chester, GB

•

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Valutata 5 stelle su 5

I went to the Richer Sounds shop in Chester to explore whether it would be possible to link bluetooth headphones/earbuds to my ca 8 year old Panasonic TV. Jon checked my TV and explained that it wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The discussion ranged through a number of similar products in a quite impartial way. All quotes emailed at the time for me to go away and research before placing an order. I phoned with a couple of f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jon listened to what we were replacing and what we now needed. He pointed us in exactly the right direction for the shape of our room, its sound handling capability and the size of our tv and re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good advice (phone and in-store in Chester) on the choice of my first streamer and then to consider using the DAC on my Roksan K3 CD player (also from RS) which, on testing, gives a broader soundstage... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(2674)

24.662 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Plain un simple way to purchase

Plain un simple way to purchase
Very helpful stuff over the phone
Very smooth and quick purchase
Very happy with the purchase

28 aprile 2026
Logo di Richer Sounds - Chester

Risposta di Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Friendly and helpful with my queries on…

Friendly and helpful with my queries on the phone. Then continued great service when I picked up my orders from the shop. Top service from top people. Will definitely buy from you again.

25 aprile 2026
Logo di Richer Sounds - Chester

Risposta di Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Pleasant knowledgeable staff

Pleasant knowledgeable staff. Treated with courtesy and kindness. Very pleasant experience and after discussing what we needed, we bought a turntable and speakers that were ideal for us. Thanks so much

25 aprile 2026
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Risposta di Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Not pushy just honest

The light hearted banter and honesty

24 aprile 2026
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Risposta di Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great all round!

Great product, great advice, great staff - nothing was too much trouble for these guys and they helped us choose the right TV for our needs and budget

23 aprile 2026
Logo di Richer Sounds - Chester

Risposta di Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

As above - Ewan, Adam, Jon and a chap on Sunday 19/4/26

⁸The staff I have dealt with - Ewan,Adam, Jon and a chap last Sunday whose name I forget! Have all been really helpful and very patient with me. The item I got was, in my opinion and to my ears faulty but these guys were very easy to deal with and so thoughtful. Full marks to them all. I am very grateful for their help.

27 aprile 2026
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Risposta di Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Knowledgeable Helpful Staff

Went to shop - spoke to Craig at Chester who was helpful and knowledgeable. Listened to my criteria for a tv and we sorted one swiftly. Not pushy just genuinely helpful which was great. Sorted delivery day and courier to suit. Straightforward and good shpping experience, especially as I don't enjoy doing techy stuff !!

18 aprile 2026
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Risposta di Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

From the initial contact via email

From the initial contact via email, through to the service in store, the process was faultless. The knowledge of the team helped my wife and I nail down the exact TV we required.

17 aprile 2026
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Risposta di Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Fabulous Service

Fabulous Service over the years we've bought various electrical items from Richer Sounds in Chester and every time they deliver a first class experience. I would always recommend going to Richer Sounds this time it was a Hisense TV, not only did they price match Currys they also delivered for free. Thanks Chris, John and the team.

17 aprile 2026
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Risposta di Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

All thanks to sales manager Ewan (Craig #2)!!

I had prebooked the demonstration room to test out 2 amp and CD systems in a side by side comparison. We were assisted by Ewan, who made the event very interesting and informative, helping us to come to the best decision before making the purchase.
We would recommend the Chester store to anyone planning on buying any audio or visual equipment.
Thank you

15 aprile 2026
Logo di Richer Sounds - Chester

Risposta di Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great service from Richer Sounds

Great service from Richer Sounds. Love my new turntable with desktop speakers and amplifier. Very reasonably priced for a decent quality bit of kit. Delivery was quick aswell, with no problems. I was kept upto date right from the beginning. Will definitely be ordering from them online again when the time comes.

15 aprile 2026
Logo di Richer Sounds - Chester

Risposta di Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Found the staff very helpful and…

Found the staff very helpful and knowledgeable. Chose the tv we wanted and picked it up the next day. Would certainly use them again.

13 aprile 2026
Logo di Richer Sounds - Chester

Risposta di Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Always be a the Best Classic Music Shop

I wanted to get into vinyl, and I was so unsure of who to buy my first turntable from. My parents introduced me to richer sounds, and I am so grateful they did, as the turntable and speakers I bought are incredible. Feels like im hearing it live- actually incredible.

13 aprile 2026
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Risposta di Richer Sounds - Chester

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Richer Sounds go the extra mile

Richer Sounds always go the extra mile. Booked in to listen 2 a couple of music streaming systems to compare. One not available but was ordered specifically for our listening appt. Good advice given and always the best price. Excellent guarantees given too. Can't go wrong with Richer Sounds.

11 aprile 2026
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Risposta di Richer Sounds - Chester

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great advice

Great advice, bent over backwards for me and even carried speakers to car

2 aprile 2026
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Risposta di Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

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