Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Leggi di più
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All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... Leggi di più
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Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
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Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Regno Unito
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Informative web site; decent pricing.
Telephone at branch answered quickly by a real person who knew their stuff.
When I visited the branch the staff were friendly, helpful and well informed.
The product I was interested in was both on display and in stock.
Having decided to purchase I was pleasantly surprised that the price was better than expected and they even refunded my car parking fee.
After sales has also been good - help loading into the car; emails about warranty registration and VIP club.
And the Sony OLED TV is everything the reviews promised.

Risposta di Richer Sounds - Cheltenham
Real professional help in selecting LG OLED TV. Very knowlegable information given.

Risposta di Richer Sounds - Cheltenham
Great products and knowledgeable, helpful staff at the Cheltenham branch as always.

Risposta di Richer Sounds - Cheltenham

Risposta di Richer Sounds - Cheltenham
Very speedy and helpful response from the store manager. Next day delivery as promised and delighted with the projector.

Risposta di Richer Sounds - Cheltenham
My purchase of a Chord Qutest did not start well. I went to the Cheltenham store and after discussions I was offered an 'open box' Qutest from another store which I arranged to be delivered direct to my home address. Sadly it came in a grubby and scratched state, without its power cord and USB cord. Once I had returned it to the Cheltenham store the manager, Jason, appreciated the the issues and disappointment. He immediately offered me a new Qutest for the price of the open box. This was a happy resolution.

Risposta di Richer Sounds - Cheltenham

Risposta di Richer Sounds - Cheltenham
Guys had patience for us and all the time we needed. We had the opportunity to listen to multiple speakers and compare them, and finally pick the ones we loved the most.
Really nice experience, really good service. Thanks a lot!

Risposta di Richer Sounds - Cheltenham
Excellent service from knowledgeable and considerate staff with excellent after sales back up.

Risposta di Richer Sounds - Cheltenham
As always Richer Sounds staff are incredibly helpful and knowledgeable. They don’t make you feel stupid when asking a question they’ve probably had a thousand times.

Risposta di Richer Sounds - Cheltenham
Overall, this was a very good customer experience.
I was able to explain my requirements, which were listened to and I received good, unbiased advice on various options that were available.
Following a demonstration of the products that I was interested in purchasing, the follow up customer service was excellent, and the equipment all arrived exactly as promised. Overall, I would strongly recommend.

Risposta di Richer Sounds - Cheltenham
Personal attention and advice .. regardless of whether I bought (I did, of course). Good and very competitive prices. The guarantee. All these make for a customer who feels confident this is a company with integrity.

Risposta di Richer Sounds - Cheltenham
our 65 inch TV and surround sound system selection and purchase was made really easy by the very knowledgable help at richer sounds. then the order was delivered quickly and with care.

Risposta di Richer Sounds - Cheltenham
Very helpful and knowledgeable staff.
Found shop VERY noisy

Risposta di Richer Sounds - Cheltenham
Pat was extremely helpful though the process of buying a TV

Risposta di Richer Sounds - Cheltenham
Helpful (and patient) advice and service when buying two televisions in store

Risposta di Richer Sounds - Cheltenham
Excellent service, didn’t feel pressured into purchasing all my questions answered clearly after making known my modern technology knowledge not my strong point.

Risposta di Richer Sounds - Cheltenham
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