I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Leggi di più
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I had a faulty FiiO K13. It was a tricky intermittent fault. Nik went out of his way to verify the fault and get it replaced under warranty. He also then set up a demo so that I could compare the F... Leggi di più
The customer service I recieved at Richer sounds Brighton was amazing. Charlie was informative and extremely helpful. He gave advice and explained the product very clearly. Whenever I have pho... Leggi di più
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Jay answered my query really quickly with helpful advice and even including photographs so that I could understand. The connecting cable I needed was ready for me to collect that day with clear instru... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Regno Unito
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Toby was really helpful and patient with me. First class service.👍😁

Risposta di Richer Sounds - Brighton
Great customer service, advice and after sales care from Richer Sounds - Brighton. Thank you so much to Charlie for all your help and support with my recent purchase, greatly appreciated. I’ll certainly be shopping with you again when it’s time for the next purchases.

Risposta di Richer Sounds - Brighton
RICHER SOUNDS ISNT THE COMPANY IT WAS -THEY CANNOT BE TRUSTED.
Brighton store knowing sold me a faulty cheap television that was obviously an ex display model.
I wanted it exchanged and the rude cowboy delivery firm just dumped the box and purposely left the main front entrance to my apartment wide open for anyone to walk in.
The lying unorganised rude staff at the Brighton branch then over charged me £75 for 7 day delivery. They claim to beat other retailers but Amazon offer cheaper brand new model with free delivery. I had to pay for fitting it twice as their delivery company lied about the delivery time slot.
I’d been a loyal customer for over 30 years buying countless products from their London branches. I bought from the Brighton branch before and there wasn’t any issues. New staff attitude absolutely stinks and left a bad Tate in my mouth.
I was going to buy two 100” tv’s for my offices but after this I think I’ll stick to dealing with professional retails who respect their paying customers.

Risposta di Richer Sounds - Brighton
I always use Richer Sounds not only for the professional and friendly staff but for the 6 year warranty.
My wife picked up the TV and it was brought to her car.
They are also very competitive with their prices.

Risposta di Richer Sounds - Brighton
Brilliant company. Based on past experience I would not go to anyone else for TV’s as the quality of service and warranty cover is unbeatable. Process spot on and staff are great to deal with.

Risposta di Richer Sounds - Brighton
Great service as usual. An initial problem was solved quickly and I was kept informed at all times on the progress of my order. When I picked up my new CD player it was ready immediately and I was served by a very personable assistant. Thank you from a very satisfied customer.

Risposta di Richer Sounds - Brighton
Very polite and helpful staff. Good product knowledge. Would definitely purchase from them again in the future. Great retailer gurantee.

Risposta di Richer Sounds - Brighton
Advice, knowledge and approachable, best TV Audio shop by miles

Risposta di Richer Sounds - Brighton
I got some lovely speakers for my wife’s turntables. The staff were really helpful, not pushy at all, and they helped us make a great decision. Very happy with speakers, amazing sound, they look awesome, and they look they have been built to last, totally worth the money!

Risposta di Richer Sounds - Brighton
Very friendly helpful staff answered my telephone call, reserving my item for collection, on arrival at the store, the manager assisted me with the purchase. A top quality store and service, thank you very much.

Risposta di Richer Sounds - Brighton
Very professional and helpful happy to help thank you

Risposta di Richer Sounds - Brighton

Risposta di Richer Sounds - Brighton
Brilliant service by Richer Sounds as ever - this time Rosie at Brighton. Also price matched a silly price advertised elsewhere and beat it by £10. I wouldn’t go anywhere else for AV equipment!

Risposta di Richer Sounds - Brighton
Very polite staff in your Brighton shop, friendly, knowledgeable, unfortunately, the delivery company weren't very good at all!

Risposta di Richer Sounds - Brighton
Neil, was helpful and provided the information via required to make my purchase

Risposta di Richer Sounds - Brighton
I intended to buy a blue tooth receiver. However, I wad asked for details of my intended use of the product. Based on my answers I was advised to buy a Wi-Fi streamer. The recommended product is excellent and fits my needs perfectly. The richer sounds team were amazing. Thank you so much.

Risposta di Richer Sounds - Brighton
Very happy with CS, we always go straight to Richer sounds whenever we need to purchase any entertainment equipment, price point and choice always excellent and after sales service is as good

Risposta di Richer Sounds - Brighton
Excellent info and advice from Nick in store, gave us a good recommendation, and we are thrilled with our purchase

Risposta di Richer Sounds - Brighton
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