I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Leggi di più
L'azienda ha risposto
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Leggi di più
L'azienda ha risposto
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
4A York Place, London Road, BA1 6AE, Bath, Regno Unito
- 0333 900 0088
4,9
Eccellente
1474 recensioni
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Excellent Experience.
I spoke to Sean on the phone who was superbly helpful. They managed to source my home cinema system and get it to me within 1 day over the Christmas period. And it sounds awesome. I will 100% do business with Richer Sounds in future.
29 dicembre 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
It was really nice to meet you
It was really nice to meet you; I hope to be back soon!
28 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Richer Sounds Bath
Two great guys who were in no way pushy gave excellent service and knowledge
A lovely shopping experience
27 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Risposta di Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Hayden was very knowledgeable and…
Hayden was very knowledgeable and helpful. Allowing me to test all options I considered and wanted to trial. I ended up coming in smack bang on the budget I hoped to spend and ended up buying something much better than I had thought I was going for thanks to trialling exdisplay items that were in shop and reduced.
26 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great service from RICHER SOUNDS of…
Great service from RICHER SOUNDS of Bath. Pre ordered my item and it arrived the following day. Thoroughly recommended for all your audio equipment.
22 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good Customer Experience.
I spoke to a chap in Bath,who dealt with my query regarding a claim on a 6 year guarantee. He assisted me to choose a new TV. Very knowledgeable and a pleasure to talk to. Thank you.
23 dicembre 2025
Risposta di Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
They remain the best.
Superb advice and service as always. I’d not get my av gear from anywhere else.
21 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Our First TV for 5 years
Our First TV for 5 years. I was looking for something that was not ridiculously expensive but provided a decent picture. There was only one place to go and that was Richer Sounds.
I found the perfect TV, at a reasonable price and am now ready for the new Star Trek series: Star Trek Starfleet Academy.
The process for purchasing was simple and help in the store when I click and collected it was excellent.
Very pleased with the purchase and where I purchased from.
18 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very pleased customer Thank you
having sent. Previously owned equipment for repair, which was unable to be repaired.
Advice given by sales staff was very good. No pressure to buy,
Advice was given & explained, Staff were very good all information was passed to me, my choices explained clearly.
Delivery was only few days all extra guaranties explained and I thought reasonable.
Please thank your staff for very good service
13 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Really friendly and helpful staff
Really friendly and helpful staff. Hayden was a font of knowledge and helped us to choose the right stereo for our home.
11 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Sean served me very well indeed.
Sean served me very well indeed. I wanted to swap one product for another and he arranged it without demur. He was courteous and efficient at all times. He is a credit to himself and Richer Sounds...!
17 dicembre 2025
Non scritta su invito
All as expected 👍
9 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant experience
The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds
7 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
I've used Richer Sounds for years
I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.
5 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great Company
Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!
3 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent customer service
Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.
3 dicembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Risposta di Richer Sounds - Bath
Thank you for your wonderful feedback
Excellent service at Bath store
Excellent service at Bath store. Order was delivered quickly and on time.
30 novembre 2025
Risposta di Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Easy to find what we wanted on the…
Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.
30 novembre 2025
Risposta di Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
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