Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Leggi di più
Easy to order, great website, with clear pictures and descriptions of the item. Delivered very fast, was really impressed with how quick, the item was delivered. Found the whole process of my order, v... Leggi di più
L'azienda ha risposto
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Informazioni di contatto
13 Ipswich Rd, CF23 9AQ, Cardiff, Regno Unito
- help@rhino.direct
- www.rhino.direct
4,4
Eccellente
268 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Wrong product
Ordered a red changing robe, received the wrong product. Apparently the red was a mistake on the website. Hard to get a response about a return.
25 novembre 2024
Risposta di Rhino
Hi Howard,
Apologies for the error on our website and for any difficulty in reaching us. Your return has been accepted and processed. If you ever choose to order again, please reach out—we’d be happy to offer you a discount code as a gesture of goodwill.
Team Rhino
Fast delivery
Fast delivery
They are a xmas present for my daughter but all looks great
25 novembre 2024
Great product backed by great service!
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then work changed my schedule! Messaged Customer Service again and they quickly arranged to change the dispatch to match the new schedule. The tackle bag arrive on the required day. A great product backed by great service 👏
12 settembre 2024
Non scritta su invito
Training bundle
After placing the order, I was made aware of some items that where no longer in stock but was given alternatives, which was great, the bundle arrived sharply after.
The Balls, bags, cones and bibs are a great addition to our girls set up.
The balls have great grip and performed well on there first use in the wet.
We will definitely be using Rhino again!
25 aprile 2024
Risposta di Rhino
Hi Niall,
Thank you for taking the time to leave us such a great review, we're glad that you're enjoying your new Rhino balls and equipment!
Kind Regards,
The Rhino Team
Fast and efficient service
Fast and efficient service, produ t exactly as described, I could probably have done with a youth medium but that will be in a couple if months and this one can go in the teams kit bag
25 marzo 2024
Risposta di Rhino
Hi Iain, thank you for leaving a great review! We're glad to see that you're enjoying the Sherpa Robe and hope to see you again soon.
Kind Regards,
The Rhino Team
Great running vest
Great cool vest that I’m using for my run training. Good quality, style and fit true to size 8
23 febbraio 2024
First Class Service
First class Products. Staff very professional and polite. Would highly recommend this Company to anyone.
After sales service was second to none
23 febbraio 2024
Risposta di Rhino
Hi Del,
Thank you for taking the time to leave us such positive feedback, we really appreciate it. We hope to see you again soon!
Kind Regards,
The Rhino Team
Excellent service
Excellent service. Had a couple of issues but resolved immediately.
Great quality netballs
26 gennaio 2024
Risposta di Rhino
Hi Marion,
Thank you so much for your review. We're sorry that you experienced some issues, but glad to hear that these were resolved immediately. We hope you enjoy your netballs, and hope to see you again soon!
Kind Regards,
The Rhino Team
The customer service and how friendly…
The customer service and how friendly and helpful they were. The balls also were in good quality.
4 gennaio 2024
Risposta di Rhino
Hi,
Thank you for leaving us such a positive review. We really appreciate your feedback and hope to see you again soon.
Kind Regards,
The Rhino Team
I have sent the item back and purchased…
I have sent the item back and purchased a new head guard but am yet to receive confirmation that you have received the returned head guard or a refund?!
3 gennaio 2024
Risposta di Rhino
Hi Elizabeth,
Thanks for your review. I can see we haven't received a return from you yet. We have a Helpdesk for any queries such as this. Please email help@rhino.direct with your return tracking number, so we can look into this for you. Thanks.
Kind Regards,
The Rhino Team
Very prompt and straightforward service.
3 gennaio 2024
Rhino International Hit Shield…
Bought a Rhino International Hit Shield for my Grandson's birthday.
It arrived quickly and we found it to be of good quality.
In addition the company included a Rhino rugby ball free of charge.
This was my first purchase and turned out to be a very pleasant experience.
2 gennaio 2024
Risposta di Rhino
Thank you for your review, Robert! We're thrilled to hear that the Rhino International Hit Shield made for a great birthday gift, and we're glad it arrived quickly and met your expectations. We hope your grandson enjoys using it.
Kind Regards,
The Rhino Team
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