Rentec Direct Recensioni 43

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Rentec Direct has been an outstanding experience from day one. They assign you a dedicated onboarding coach. Shout out to my coach Jesse, who walks you through everything step by step with patience... Leggi di più

Valutata 5 stelle su 5

Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the sof... Leggi di più

Valutata 5 stelle su 5

Great customer service. The team is very quick to respond, knowledgeable, and genuinely helpful. It’s refreshing to work with a company where you can actually reach a real person who understands... Leggi di più

Valutata 5 stelle su 5

Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top... Leggi di più

L'azienda ha risposto

4,7

Eccellente

TrustScore 4.5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rentec Direct – Worth every penny

Rentec Direct has been an outstanding experience from day one. They assign you a dedicated onboarding coach. Shout out to my coach Jesse, who walks you through everything step by step with patience and clarity. The Zoom calls are excellent, and they never make you feel rushed or overwhelmed. They will even share their screen with you and teach all newbies.
Every person I have spoken with, especially when I needed help with credit checks, has been incredibly patient, kind, and easy to communicate with. Their support team is consistent, knowledgeable, and genuinely helpful.
The software itself is very user friendly. Everything is organized, intuitive, and simple to navigate. After trying free rental software in the past, the difference is huge. With Rentec Direct, you truly get what you pay for: reliable tools, real support, and a smooth experience from start to finish. Bonus Perk: With the basic membership you receive 6 one on one training sessions on whatever you need help navigating.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Customer Support is Stellar!

Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the software is easy to follow and not overly complicated like other property management softwares.

8 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I have been using Rentec for over 5…

I have been using Rentec for over 5 years. Every person I have spoken or emailed with during that time has been professional, pleasant and helpful. A great software with value backed by nice people.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I’m a new client

I’m a new client, and just getting things setup and Colton has always been prompt with our meetings, and always takes the time to answer my questions and go through things with me.

30 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Rentec off to a great start!

I appreciate the amount of knowledge available to me whether it is in person, or the knowledge base and article articles available to me. I’m nervous to start this but excited at the same time. Thank you to Colton and Sha for helping me get the process going!

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Help evaluation!

Denise and all the help personal that I have dealt with are just "The Best" ! They always have a great attitude and professionalism that is unsurpassed! They are the reason that I would never think of going anywhere else for my property accounting work.

10 aprile 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you! It's wonderful to hear that you're having such a good experience. We agree that Denys is wonderful, and we'll be sure to pass along your thanks! Our team is always here when you need us!

Valutata 5 stelle su 5

Great Customer Serivce

Tech support is very knowledgeable and never seems to be in a rush to get you off the phone.

2 aprile 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you! Our team always wants to make sure we fully get you the help you need. Don't hesitate to reach out whenever you need us!

Valutata 5 stelle su 5

The Rep was professional

The Rep was professional, very knowledgeable, patient and courteous. I really appreciated her assistance and was not made to feel dumb!!

2 aprile 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you, Delores! Very glad to hear that you've had a good experience; don't hesitate to reach out whenever you have questions. Our team is always happy to help!

Valutata 5 stelle su 5

Support is top tier and features are great! Tenants love it too!

Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top tier and features are great! Tenants love it too!

2 aprile 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you, Katie! We love to hear this! Don't hesitate to reach out whenever you need any help; we want to make management as easy as possible for you!

Valutata 5 stelle su 5

Rentec for Life

I've used Rentec for ten years or so and can't imagine moving to any other platform. They are always improving their software and LISTEN to their customers!

1 aprile 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you for taking the time to review, Amy! We always love hearing from long-time clients! We're always here when you need us, so don't be afraid to reach out whenever you have questions or suggestions.

Valutata 5 stelle su 5

GREAT SERVICE

I recently had one of my landlords switch over to Rentec, and the experience has been nothing short of excellent. The platform is incredibly simple to navigate, and the layout makes moving through each screen feel intuitive and efficient. It’s definitely one of the more user-friendly systems I’ve worked with, which made the transition smooth for both me and my client.
A huge shoutout to our onboarding specialist, Colton Green—he’s been fantastic throughout the entire process. He’s extremely knowledgeable, quick to respond, and always had the answers ready. Even better, he provided helpful quick links whenever I needed a refresher on certain steps, which saved a ton of time.
Overall, the combination of an easy-to-use platform and top-tier support made this a great experience. I would absolutely recommend Rentec to other property managers and landlords looking for a seamless, efficient system to manage their properties.

26 marzo 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you for such a thoughtful review; we love hearing that you had such a smooth transition! Colton is amazing, and he loves ensuring our new clients are experts at the software. Don't hesitate to reach out whenever you have questions; our team is here to help!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, very responsive, knowledgable and ready to help on a dime! I'm just getting started but so far, I'm impressed!

24 marzo 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you, Tiffany! Please reach out whenever you have questions as you're getting started; our team is happy to help!

Valutata 5 stelle su 5

Super Pleased so far

Super Pleased so far. As soon as I have a question I hop on a call and all of my questions have been answered! Thanks Colton! Amazing!

24 marzo 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you, Stephanie! Glad you're having a good experience; Colton loves helping new clients become experts with the software. Our team is always happy to help whenever you have questions!

Valutata 5 stelle su 5

My name is Geovinci Martinez

My name is Geovinci Martinez, RN and I own a small but successful rental property business in South Texas. Recently we had to restructure our LLC in order to minimize liability. This meant modernizing from our previous pen and paper accounting  and Zelle payments to an online Rental System. After months of searching and 1 monumental failure with another company, we found RENTEC DIRECT. I started working with Mr. Colton who showed me that this company was exactly what I was looking for. The system was more simple to use than Quickbooks which as an old-schooler, i greatly appreciated. Mr. Colton walked me thru the process with ease. Helped me organize my thoughts and lead me to acquire the skills and resources I badly needed to now be able to grow my business efficiently and safely. My tenants are also very pleased with their new payment portal and all its functions for invoices and record keeping. All in all, this has been a great experience and I recommend Rentec to all owners and landlords out there. Doesn't get any easier, and the support staff is TOP NOTCH. SolMar Properties LLC gives it an A+ w extra credit. Thank you, Mr. Colton, Sha, and Jesse for everything.

Geovinci Martinez, RN

SolMar Properties LLC 

Harlingen TX 

Sent from my Galaxy

23 marzo 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you for taking the time to review, Geovinci! We love hearing that you are having a good experience and that the software is meeting your needs. We love providing the tools to help our clients grow without stress!

Valutata 5 stelle su 5

Rentec Direct's support shines


Rentec Direct's support shines, and Denys is just amazing. She helped with a tough reconciliation that dragged over a month but stayed super patient, guiding me every step. Hopped on call anytime. Thanks so much!

18 marzo 2026
Non scritta su invito
Logo di Rentec Direct

Risposta di Rentec Direct

Thank you, Michaela! We agree that Denys is amazing! She enjoys helping our clients, and our whole team is here whenever you have any questions!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più