Rentec Direct has been an outstanding experience from day one. They assign you a dedicated onboarding coach. Shout out to my coach Jesse, who walks you through everything step by step with patience... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the sof... Leggi di più
Great customer service. The team is very quick to respond, knowledgeable, and genuinely helpful. It’s refreshing to work with a company where you can actually reach a real person who understands... Leggi di più
Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
231 SW I St, 97526, Grants Pass, Stati Uniti
- 800-881-5139
- success@rentecdirect.com
- www.rentecdirect.com
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Rentec Direct – Worth every penny
Rentec Direct has been an outstanding experience from day one. They assign you a dedicated onboarding coach. Shout out to my coach Jesse, who walks you through everything step by step with patience and clarity. The Zoom calls are excellent, and they never make you feel rushed or overwhelmed. They will even share their screen with you and teach all newbies.
Every person I have spoken with, especially when I needed help with credit checks, has been incredibly patient, kind, and easy to communicate with. Their support team is consistent, knowledgeable, and genuinely helpful.
The software itself is very user friendly. Everything is organized, intuitive, and simple to navigate. After trying free rental software in the past, the difference is huge. With Rentec Direct, you truly get what you pay for: reliable tools, real support, and a smooth experience from start to finish. Bonus Perk: With the basic membership you receive 6 one on one training sessions on whatever you need help navigating.
Very helpful
Very helpful, and always responds quickly for any help we need!
Ledger help
Myra did a great job walking me thru an error I had made on my ledger.
Customer Support is Stellar!
Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the software is easy to follow and not overly complicated like other property management softwares.
I have been using Rentec for over 5…
I have been using Rentec for over 5 years. Every person I have spoken or emailed with during that time has been professional, pleasant and helpful. A great software with value backed by nice people.
Great Property Management Software
Love this property management software! I've been using it for years and it just keeps getting better. Their customer support is outstanding. Keep up the great work!
I’m a new client
I’m a new client, and just getting things setup and Colton has always been prompt with our meetings, and always takes the time to answer my questions and go through things with me.
Rentec off to a great start!
I appreciate the amount of knowledge available to me whether it is in person, or the knowledge base and article articles available to me. I’m nervous to start this but excited at the same time. Thank you to Colton and Sha for helping me get the process going!
Help evaluation!
Denise and all the help personal that I have dealt with are just "The Best" ! They always have a great attitude and professionalism that is unsurpassed! They are the reason that I would never think of going anywhere else for my property accounting work.

Risposta di Rentec Direct
Great Customer Serivce
Tech support is very knowledgeable and never seems to be in a rush to get you off the phone.

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The Rep was professional
The Rep was professional, very knowledgeable, patient and courteous. I really appreciated her assistance and was not made to feel dumb!!

Risposta di Rentec Direct
Support is top tier and features are great! Tenants love it too!
Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top tier and features are great! Tenants love it too!

Risposta di Rentec Direct
Rentec for Life
I've used Rentec for ten years or so and can't imagine moving to any other platform. They are always improving their software and LISTEN to their customers!

Risposta di Rentec Direct
GREAT SERVICE
I recently had one of my landlords switch over to Rentec, and the experience has been nothing short of excellent. The platform is incredibly simple to navigate, and the layout makes moving through each screen feel intuitive and efficient. It’s definitely one of the more user-friendly systems I’ve worked with, which made the transition smooth for both me and my client.
A huge shoutout to our onboarding specialist, Colton Green—he’s been fantastic throughout the entire process. He’s extremely knowledgeable, quick to respond, and always had the answers ready. Even better, he provided helpful quick links whenever I needed a refresher on certain steps, which saved a ton of time.
Overall, the combination of an easy-to-use platform and top-tier support made this a great experience. I would absolutely recommend Rentec to other property managers and landlords looking for a seamless, efficient system to manage their properties.

Risposta di Rentec Direct
Excellent customer service
Excellent customer service, very responsive, knowledgable and ready to help on a dime! I'm just getting started but so far, I'm impressed!

Risposta di Rentec Direct
Super Pleased so far
Super Pleased so far. As soon as I have a question I hop on a call and all of my questions have been answered! Thanks Colton! Amazing!

Risposta di Rentec Direct
My name is Geovinci Martinez
My name is Geovinci Martinez, RN and I own a small but successful rental property business in South Texas. Recently we had to restructure our LLC in order to minimize liability. This meant modernizing from our previous pen and paper accounting and Zelle payments to an online Rental System. After months of searching and 1 monumental failure with another company, we found RENTEC DIRECT. I started working with Mr. Colton who showed me that this company was exactly what I was looking for. The system was more simple to use than Quickbooks which as an old-schooler, i greatly appreciated. Mr. Colton walked me thru the process with ease. Helped me organize my thoughts and lead me to acquire the skills and resources I badly needed to now be able to grow my business efficiently and safely. My tenants are also very pleased with their new payment portal and all its functions for invoices and record keeping. All in all, this has been a great experience and I recommend Rentec to all owners and landlords out there. Doesn't get any easier, and the support staff is TOP NOTCH. SolMar Properties LLC gives it an A+ w extra credit. Thank you, Mr. Colton, Sha, and Jesse for everything.
Geovinci Martinez, RN
SolMar Properties LLC
Harlingen TX
Sent from my Galaxy

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Rentec Direct's support shines
Rentec Direct's support shines, and Denys is just amazing. She helped with a tough reconciliation that dragged over a month but stayed super patient, guiding me every step. Hopped on call anytime. Thanks so much!

Risposta di Rentec Direct
I would like to thank Jill for her excellent training and support.
She took extra time to help me understand how certain features function and patiently explained everything clearly.

Risposta di Rentec Direct
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