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3,1
17 recensioni
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I have been trying to call and email these rats for the last month paid £18.00 for my dogs drops and it's been delivered apparently to a post office called royal mail was on the phone holding for nearly an hour and they can't do anything something needs to be done about these scumbags
Empty envelope arrived after paying over £18 for remend for my dogs ulcer. Tried to contact multiple times over the course of a week, no reply. Disgusting company DO NOT ORDER!
SO SO UPSET , ORDERED TWO BOTTLES OF REMEND FOR MY 17 YEAR OLD CHIHUAHUA WHO HAS AN ULCER IN HER EYE , ENVELOPE ARRIVED OPEN AND EMPTY , REPORTED TO ROYAL MAIL WHO GAVE ME A COMPLAINT REFERENCE AND SAID CONTACT THE COMPANY AS THEY WILL REIMBURSE ME AND SUBMIT A CLAIM TO THEM , I HAVE CALLED AND LEFT MESSAGES AND LOTS OF EMAILS BUT HAVE JUST BEEN IGNORED, NO ONE HAS GOT BACK TO ME ,DISGUSTING THEY MAY HAVE WELL JUST STOLEN MY MONEY .
Did nt receive my parcel received a empty envelope and no reply when contact the your company
Didnt receive my items ,just got empty envelope. Emailed six times. Tried ringing phone switched off, and online chat didnt respond .
I'd been waiting for over a week for delivery and when it came it was an empty envelope. I'd used them before with no problem. I've emailed them with no answer back. Like it's been said I feel like I've been scammed and that they never had it from the start. I've asked for a refund but up to now I've not had it.
After waiting for a delivery that was suppose to arrive on the 01/08 we got today an empty envelope, not the product I’ve ordered (eye drop) and paid fully for.
I felt we were scammed
The product was out of stock in most vets and trusted sites so I’ve ordered on this website and got delivered an empty envelope!
Don’t recommend my dog desperately needs it and we waste time and money awaiting for something that wasn’t delivered!
I have been using this for years now on my Frenchies eyes, I have bought them twice from remend shop, excellent and price is much cheaper than the vets, unfortunately they no longer have it in stock from what I can find out it won’t be in stock until sometime in August, they have stopped making for now. Very disappointed that I can’t buy it from here at the moment, having to look elsewhere and pay more for it, people are cashing in on our pets misfortune greedy people out there
Been buying this product for years and they have their own shop now! Cheaper, free delivery and arrived within 2 days. Fabulous service and fantastic product I use the corneal gel for my dog.
Everything met my expectation. I`m satisfied with my purchase and service
I was glad to find this store. Fast ordering and delivery, reasonable prices
Excellent price and prompt dispatch and delivery.
Dispatched quickly, arrived safely, easy to order, competitive price.
I have purchased this item before from a different site, seemed to be out of stock everywhere, must say I was really worried as my cat has a re- occurring eye ulcer and when I open a new bottle I always re order so I have a back-up, I was up at 3 in the morning went back online and came across the Remend shop and happy to say in stock and a lot cheaper than I've paid before, easy site to order from, kept well updated by email and delivered promptly by Royal Mail, will most definitely be ordering from this seller again, I'm really happy with the service given.
Support resolved my issue in a few hours, easy to buy
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