Relocate Removals & Storage  Recensioni 

We used Relocate for the 2nd time at the end of 2024 and were very happy to see that they have not changed since we moved in 2015. The team was professional at all times but also relaxed enough to make a stressful move (dare I say it) fun at times. They were efficient and effective and worked with us to make sure we had everything out the old house and in the new house as quickly as possible!

we don't ever plan on moving house again (the move itself was fine the process before that wasn't) but if we ever did have to move - I would definitely use Relocate again.

Relocate were professional, courteous, and very helpful. The two guys were very proficient, polite and good humoured, and worked very quickly, they moved everything out of my 3 bedroom house within two hours, and then..... waited THREE HOURS while I sat at the estate agents waiting for the keys (yea, I know, I still don't understand why it took so long for the bank and my solicitor to get their act together). Anyway, I have nothing but praise for Relocate and would definitely use them again.

Our experience with relocate removals was excellent nothing was too much trouble for the four guys that moved us.
This is the second time we have used relocate removals and I cannot praise them highly enough.

Overall, I found the staff at Relocate to be friendly and eager to help. Calling out Tracey and Terry (apologies if this is wrong). However couple of points:

Firstly, there were minor incidents involving items missing from storage. Although I raised these issues at the time, I was informed that your team did not have the missing items, despite this not being the case. Thankfully, these items, particularly one of my most prized possessions, were eventually returned to me.

Additionally, I believe I have been overcharged for my relocation. Comparatively, the individual who moved into my property had significantly more belongings and a larger team involved in their move, yet we were charged the same price. I find it difficult to understand why the costs were identical in spite of the evident discrepancies in the volume of items and manpower required.

Giving them a 3 out of 5 based on inconsistency of pricing.

Thanks for responding, just so there are no cross wires here. We both you used relocate, whilst I accepted the 5% discount the original quote was the same when I had less items and less man power required. Re missing items. I absolutely did appreciate staff returning them. However tried to stop them prior to leaving to recheck van.

The guys were amazing…
They made us feel at ease and were very happy in their work. They were courteous, polite and at times very funny in a good way.

I would recommend relocate to all my friends and if you’re thinking of moving, most definitely use this company.

Thank you once again.

Stephen W

I used this company to help me move home.
They made the process so easy for me on what was an emotional day.
The company called me twice before the day to confirm the process and on the day turned up on time and just got on with it. The removal men took care of my property when loading and unloading and I couldn’t have asked for better people. Relocate Removals went above and beyond.
I would highly recommend them.

Efficient, friendly and careful. Relocate did a professional and competitive quote. They carefully boxed up everything the day before and packed the lorry. There was no damage unpacking the lorry at the new house and they swiftly and carefully unloaded, moving boxes to where we needed them.
Careful, friendly, professional and competitive in price...I would recommend them👍

Such lovely guys, Taylor and Remi worked so so hard so pleasant and caring
Nothing was too much trouble for them
Ensured my Daughters move run smoothly.

Great service from start to finish, the guys were very helpful and friendly. They worked quickly and efficiently. Nobody complained even when we were kept waiting.

The lads were very efficient and helpful
Made the move easy and very quick. I highly recommend this company.

The packers were excellent - efficient and careful, and very friendly, and really alleviated the stress I was feeling about the move. The move itself was very efficiently done too the next day - again a lovely, helpful team - and I was moved from north London, to South Shields, packed and unloaded in the one day. Even my many garden plants were transported with barely a leaf out of place. The company's fees are very competive too. I recommend Relocate Removals without reservation.

I trusted this company with my house move. Whilst they are responsive, their dismantling and re-assembly services are useless. When I raised a claim, they came back staying they don't have qualified professionals for such tasks (so why sell these services in first place) and declined any way to compensate by stating I should have informed them within 7 days. I informed them on 13th day after move.

I recently used Relocate Removals for a move, and while the initial experience was promising, the overall service left much to be desired.

The quote process was excellent—the representative who came to our home was thorough and professional. On the first day of the move, the team worked well together, efficiently loading our belongings onto the van. Stuart stood out for his empathy and tireless work ethic, Chris worked really hard and we had a team member with the right tools who knew what he was doing when disassembling our furniture. If the moving day had been as smooth, this would have been a 5-star review.

However, the actual moving day was incredibly stressful, partly due to issues with our solicitors, but also because of the poor preparation by one of the team members assigned to reassemble our furniture. The person responsible arrived without any tools—not even the basics. We had to lend him our only screwdriver, yet despite this, two wardrobes were left with broken doors—one drawer won’t open, another won’t close properly, and there’s a large chip on the back and sides of the wardrobe. He spent all his time on the wardrobes, leaving the rest of the team to handle the heavy lifting alone.

Several items, including a desk, cabinet, and TV, were not reassembled due to time constraints and the lack of proper tools. This added to our inconvenience, as we had to leave bedroom boxes downstairs because the wardrobes were being assembled in the bedroom.

To make matters worse, we discovered that both toilets in our new home were blocked with wet wipes the next day. It seems one of the team members used these wipes to clean their hands and then flushed them down the toilet which was incredibly frustrating.

While Chris and Stuart worked hard, it didn’t help that one team member seemed visibly fed up on the day of the move, reminding us that if things weren’t sorted by 4 PM, they would take our belongings and charge us again, emphasising that they had families to get home to. We apologised multiple times for their inconvenience regarding matters beyond our control. This, combined with Bill calling me while I was trying to reassure the developer, added unnecessary pressure during an already stressful day.

Given the high cost of Relocate Removals and their reputation, I expected a more professional service. It’s disappointing that the team didn’t include someone skilled in reassembly with the necessary tools. If we had the original team member from Tuesday, I believe the situation would have been much smoother.

Overall, while there were some positives, the experience was far from satisfactory, and I expected better given the premium price we paid!

I used the company to move from East London to West Sussex. The quote was carried out professionally and accurately and the price was competitive compared to the five other companies I asked to quote.

On moving day, the guys turned up on time and carefully but efficiently packed the van. They then repeated the process in reverse when we arrived in West Sussex.

Using Relocate Removals was easily the least stressful part of the whole house selling experience!

We used Relocate for a house move from Hadleigh to Manningtree.

The team were on time, friendly, fast and careful. They followed all of our instructions and seemed genuinely happy to help. We would certainly use their services again and would not hesitate to recommend them.

The quote was competitive and everything was moved really well. They were very friendly and gave advice when needed. The day was the hottest day of the year but they did not stop and all was completed quickly but safely putting everything together well.

Relocate were great
• Helpful
• Friendly
• Competitive with the price
• On time
• Careful handling with my furniture
• Double checked we hadn’t left anything
behind

The team worked efficiently together, they were polite, they respected our furniture and goods. They arrived on time at both destinations. The price agreed was fair.

Bill was warm, fair and friendly, reasonably priced against two rivals. Two guys came the day before to wrap and box and this service was seamless ! Worth every penny! They worked so hard and very quickly. Nothing arrived damaged! The guys were also very experienced so provided help and support around what order to do things. The day of the move was blistering hot! But this did not stop the level of service they all worked so hard! Some slight damage to my wall when getting American fridge freezer in but I think wear and tear during a move is inevitable especially given how hot it was!it was the hottest day of the year 33 degrees! The guys were all respectful , helpful and provided humour when it was needed during a stressful time. The van arrived promptly and safely to my new property and nothing was damaged. I would use relocate again and I would recommend to anyone looking to move. Thank you again relocate. They also assisted me when I was struggling to build my clothes rails which was above and beyond.

arrived on time and moved my stuff to new place quickly and without fuss ..hard working boys ..good job at affordable price