Relocate Removals & Storage  Recensioni 

Very friendly service, arrived on time, van was loaded quickly and unloaded after we had the keys for the new property.

A very complex move from Kent to Cornwall, house and annexe to move but the guys were easy to get along with and the move went well

The team were lovely, efficient and friendly. The weather was very wet and miserable and Grant and his team were very mindful of covering the furniture to protect it. There was a delay in collecting the keys so we ended up moving in late in the day, yet they were patient and careful. Grant even set out the furniture in the living room so we could at least relax and put our feet up once they’ve gone!

Relocate were excellent in handling my short notice move. They arranged to move my belongings into storage over the weekend and deliver them a few days later.

On both days, the teams were hard working, polite and careful with all our items.

Their Ts+ Cs, especially around waiting times, are very favourable and their quote was competitive. Guy, who undertook a survey to establish our moving needs, was reassuring and very knowledgeable.

I would use Relocate again and would recommend them to anyone moving.

Hard working team who managed the whole move very well. These guys are tireless in their work and I would definitely use use again.

Great service, friendly efficient staff on removals and in the office. The whole process was very painless. Thanks to all at relocate Removals.

4 lovely young men worked extremely hard and cleared our house in no time at all, then met us at new property and put everything where I wanted it even when I asked them
To move sofa twice

Driving through Greenwich this morning i was cut up quite badly by one of their vans. Driver was aggressive and a bully. Based on this public representation I would not use this company.

What amazing team we had , so organised by Grant the main man , the team where very efficient quick and got the loading and unloading done in 2 vans
The youngest member was so helpful and very professional
5 star treatment

What I liked about the experience

- Hard working and friendly removal team
- Communication and updates
- Job was completed on the day

What I disliked about the experience

- Unloading felt very rushed
- Charged an additional £1400 due to 20 minute late delivery of keys at property (in line with their T&Cs)
- Damaged items (Nothing sentimental/expensive, so was fine with that)
- 1 item lost, but discovered after the 7 day period so did not raise directly (In line with T&Cs)
- 1 removal member smelt of alcohol during unloading, (Not during loading earlier in the day)
- Part of the process is to sign that goods had been loaded/unloaded, I was only presented with a simple signature page on both occasions, I could not see any related information to what I was signing for.
- Lorry inspection at completion of unloading, was unable to see one of the lorries internal contents as the internal light was broken - Hard to check if any items remained (It was October and dark). We also had three vehicles of which only two had been presented for completion of unloading checks.

All in all, I think you will have a good moving experience but please be aware of these negative points to ensure you avoid this during what is a very important and stressful day in your life.

From the sales presentation to the delivery of the final item the service was excellent.
Everyone I interacted with was professional and very friendly.
Nothing was "too much trouble" and every care was taken with all the items.
Highly recommend this company.
Great job!

Great experience from start to finish. Great personal service for quote. Great helpful crew who were beyond kind. Even unloaded a chair that was already loaded as they noticed I needed to sit and had nowhere. Efficient careful and professional. Great price too

I haven't previously used a removal company, so this was my first experience. After obtaining quotes from about 5 companies I chose relocate removals for a house move. Guy, who came to price up the move was very friendly and welcoming which made us feel comfortable with this company from the offset. Some companies do video calls, but relocate removals send someone in person, which is better so they can see for their own eyes what needs to be moved, resources required and no quibbling later on. They were very competitive against the rest of the market and good value for what we were asking them to move/do. Other company's wouldn't do thr same such as unplumbing the washing machine or reassembling furniture.

We had a bit of a stressful time with exchange and gave less than 48 hours notice from booking to the actual move date, although I regularly spoke to Georgia and Becky on the phone who were very friendly, helpful and understanding.

Guy delivered a good number of boxes a week before which we paid upfront but was deducted off the quote price so we could start packing. No other company includes boxes within the quote, it is usually an additional cost.

They arrived promptly just before 9am on the day of the move. The house was cleared out within 3 hours. They had one large HGV and 4 men. They were all polite and friendly. It was good to see they had banter between themselves and just got on with the job.

Upon arrival at the new house, the lorry was unloaded within 3 hours as well. Furniture was reassembled.

Only a couple of minor gripes:
I paid an additional £40 for the carpet to be wrapped in plastic so it didnt get dirty from the muddy boots. I think this could be quoted up front.
A bit if rubbish was left behind by the men on the drive, including a cardboard roll for the plastic carpet wrap and drink bottles which I cleared up.

Overall a very good experience and glad I chose this company.

We moved on the 10th September. Had the full packing service. Excellent value for money compared to the other quotes we received. The moving day went very smoothly and nothing was too much trouble for the guys that moved us . They made a difficult day go very well. Would highly recommended Relocate Removals.

Would hignly recommend these guys
Veru punctual
Also they had to lift my furniture over a flat roof as it didn’t fit through the doors

5* company! Would most definitely recommend. The customer service level we received was second to none. The removal staff on the day were very professional and careful with our belongings! And to top it off there was no “moving stress” on the day.
Thank you relocate removals your great

The service was 1st class from start to finish, all the staff were friendly and helpful. They made a stressful move go incredibly smoothly on moving day.

The guys who moved me were so polite and professional and went the extra mile was so relieved the day went so smoothly I was very impressed with how these guys work. I would definitely use again and would recommend 👌

Turned up on time,cleared my house quickly & efficiently .got to my new house &all unloaded & put where I requested.
A very efficient service

Very friendly team from office, accessor (Guy) and removals. Excellent service. Guy was friendly, professional funny and reassuring. Went out his way to help with a difficult situation and got the best solution along with Bill. Great removals teams (over 3 days). In particular Grant, Jason and Luke. All teams were friendly, hardworking and nothing was too much trouble even during a heatwave. Would highly recommend.