RecordClick Recensioni 61

TrustScore 3.5 su 5

3,5

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

It was an average experience for me. I hired them for genealogy research services because I didn’t know where to start on my own. They helped uncover some parts of my family background, including a f... Leggi di più

Valutata 4 stelle su 5

Thought about writing this for a while. If you need a genealogist, save the headache—they traced my Virginia family to the 1700s.

Valutata 1 stelle su 5

First, record click is expensive, so itʻs important to know what youʻre getting for your money. For me, I had hit a dead end in my own family research, so I turned over all my documentation... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well, Record Click has shown patience with the launch of the project. We will start in earnest tomorrow or day after tomorrow. Clearing the Financial hursals right now. If they exhibit equal at... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Genealogista

Informazioni fornite da varie fonti esterne

Professional Genealogy Company - offering an array of genealogy services for hire.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

61 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

My Irish Grandmother was born in…

I believe my Grandmother was born in Ireland but can't be sure. As I don't have her birth name... I only know her by the name she took when she got married to my grandfather...

RecordClick's researchers in Ireland did a fantastic job in helping solve this mystery. I believe they have 5 researchers in Ireland...

Thank you Record Click

4 aprile 2023
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Valutata 1 stelle su 5

Record Click was a major disappointment…

Record Click was a major disappointment for me. After being assigned a second genealogist, and paying $850, I eventually received 8-10 documents on relatives from 2-3 generations back. I never received the narrative summary that I requested. When I contacted the genealogist, I was told that we were done! A huge disappointment. Over $100 per document for documents that were not that informative or helpful in my research. Not recommended.

6 luglio 2022
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*** Unreasonable Customer - SCAMMER ALERT ***

Our research went well beyond the customer's expectation, but Jeffrey Carter Fracher choose to give a 1 star review? Something is not right here.

When asked about this review, customer insisted on a full refund. Hum..

The client's review is factually incorrect. There were 25 NEW documents retrieved, that the customer did not have before, not 8-10. Furthermore, we extended his tree, updated is tree, and provided a full genealogy report.

If Jeffrey Carter Fracher wanted some special kind of "narrative summary" then why not communicate that with the researcher? Why stop communications with your researcher, rather than remedy the situation?

Jeffery did ask if we could make his mother's side of the family easier to understand, but without any direction or specifics this request was meaningless. The researcher asked to speak with Jeffery on the phone for clarity, but he declined.

We can see the pattern that Jeffery Carter Fracher portrays; he’s purposely being an unreasonable customer. Looking for ways to discredit the company, regardless of the outcome.

Mary
RecordClick

Valutata 5 stelle su 5

I have been very happy to have hired…

I have been very happy to have hired RecordClick to research my Irish Ancestry. Christina did a thorough job and supplied me with records and documentation in a concise report!

13 giugno 2022
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Thank you Regina for your very kind words and allowing us to work on Irish genealogy. We appreciate your feedback.

Terry

Valutata 1 stelle su 5

I provided alot of research into my…

I provided alot of research into my family tree and asked for 1 piece of information and they couldn't provide any help or details into getting the historical details on my grandmother..

For me it was a complete waste of money sadly. If you have put a lot of research and effort into your family tree I would suggest using another provider.

28 febbraio 2022
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*** Adoption Cases Can Be Difficult ***

Rose, apologies for not being able to solve this case for you. Adoption cases going back to your grandmother is not an easy task. Nevertheless, we spent triple the amount of time and multiple researchers trying to solve this for you, but as you know we came back empty handed.

All efforts were made! Best of luck!

Mary
RecordClick.com

Valutata 2 stelle su 5

Find Brothers

Record Click was asked to connect two men as brothers. They found two men that were on the same ship and said they were brothers. On further research of my own they were, in fact, not brothers. Two different parents.

14 febbraio 2022
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*** 2018 Research - Unreasonable Customer ***

Thank you Eric Hov for your feedback. Your research was done in 2018 and you paid a few hundred dollars to conduct your search. We repeatedly recommended that you have a complete search done so that we can spent more time proving the relationship.

If what you're saying is true, then a FULL search would have provided more evidence. Rather, you decided to be cheap and now you feel that you have provide a negative review.

Furthermore, after giving directions to your genealogist, half way through your project you decided to change the parameters of search.

-Mary

Valutata 5 stelle su 5

RecordClick did a fabulous job!

The owner and genealogists at RecordClick are truly caring and professional. My case had a really thick brick wall that, for years, I couldn't get through.
With the little info that I had, received some great info that dispelled (what I assumed was somewhat true), had more cracks than a room full of working plumbers, lol
My genealogist, Quentin, was great. He kept in constant communication with me, and at the end, we were able to piece together the facts. We, at least, were able to get halfway through that wall as one half of my father's parents' story was unable to be opened.
That said, I came to the end of the journey with more answers than questions, and I'm able to build a more reasonable facsimile of a family tree.
Thank you, RecordClick. I got more than a "bang for my buck", which was very reasonable in comparison to what other genealogy companies charge.

18 gennaio 2022
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Valutata 5 stelle su 5

Hired for a court/estate case

My family had an estate issue with an inheritance from a distant relative. We had to prove that we were related in court. I found Recordclick through online reviews. From my experience, I recommend them highly. They assigned a project manager and a genealogist to my case. They were very responsive, professional and hard working. I thought the price was reasonable, too, with no surprises.

1 settembre 2021
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Risposta di RecordClick

Thank you Christine for the kind words. Our team of heir search researchers were very pleased with the result delivered and enjoyed working on your case. Thank you for allowing us to assist you with your journey.


Mary
RecordClick.com
HeirSearch Specialist

Valutata 5 stelle su 5

Outstanding Research

During a pandemic and environmental crises, Linda Worrall and Joyce Parsons researched and delivered ancestry documents that went back to the 1600's in Great Britain and France. Their thoroughness enabled me to leave a lasting legacy for my family. They worked diligently and thoroughly to satisfy my research needs. Many thanks from the bottom of my heart. Michele M.

26 agosto 2021
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Thank you very much for the kind words Michele. It's been great uncovering the mystery of your history with you and love the results we were able to deliver.

Mary
RecordClick.com

Valutata 5 stelle su 5

The Best Gift My Husband Could Ever Get!

My husband was adopted and never knew his biological father. After doing Ancestry.com, he was surprised to find he had a half-sister, and that lead to 3 more sisters plus some info on his bio father, but not much else. For my husbands 70th birthday, "Mary" at RecordClick set me up with an amazing genealogist (Jason) who did a 10 hour research and book on my husbands new family and roots. It was INCREDIBLE! And part of the gift was another hour on the phone with Jason, which, again, was incredible! HIGHLY RECOMMENDED!!

5 maggio 2021
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Thank you Andrea for the kind words. We were all happy to see the results Jason had produced as solving adoption case can be difficult.

Wish you and your husband all the best.

-
Mary

Valutata 1 stelle su 5

For just under $900 I had 3 people…

For just under $900 I had 3 people added to my tree. I’ve never been the type of person to write a bad review I just feel very underwhelmed. Would be less upset if I didn’t describe my situation and have a package recommended to me. I was under the impression that I would have a team for the 10 hour package but it seems just 1 person was assigned to me. You live and you learn.

22 aprile 2021
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* 3 additional ancestors identified but customer refuses to communicate.

Dear Aaron,

Your tree has been extended to the 1700's, at which point finding records become extremely challenging. Not only did we identify 3 additional NEW "key" ancestors but we also added information to other people on your tree and deleted info that wasn't correct.

You purchased "10" hours of service Aaron; however, our researchers spent more than 25 hours on your project. You would have spent multiple thousands of dollars at other companies to have anyone work on your 1700's tree.

Just because you communicated with one individual, it doesn't mean there weren't others involved: we're a team of 45+ genealogist.

We've tried to reach out to you multiple times via phone and email but you refuse to communicate. It's extremely difficult to better a situation when a party closes the door and refuses to communicate.

When you're ready to work towards better grounds, please reach out to us.

-Mary

Valutata 5 stelle su 5

Do dilegencs.

Well, Record Click has shown patience with the launch of the project. We will start in earnest tomorrow or day after tomorrow. Clearing the Financial hursals right now. If they exhibit equal attention to detail with the research, thing's should progress smoothly.

Thank you
Joseph O'Connor
Open Source Advocate

3 febbraio 2021
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Joseph, thank you very much for your kind words. We're really looking forward to solving majority of your Irish Ancestry. Our local Irish team and our professional team in Ireland should have some amazing results for you.

Again, thank you, and let's solve the mystery of your history.

Jewel
RecordClick.com

Valutata 5 stelle su 5

Love RecordClick

Love RecordClick. Megan has been so professional and provides complete reports and the back-up records to go with them. On my Italian grandmother's side of the family, she was able to go back many generations on both of her parents. On my Italian grandfather's side, she ran into a dead-end. It turns out his father, Graziano Menante, was a "foundling" - a child abandoned at birth. A foundling was given a made-up name by the town clerk. At this point a DNA search is the only option. Since that might not produce any results, I decided not to pursue it.
Thanks again Megan and Record Click!
Charlotte

23 gennaio 2021
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Risposta di RecordClick

Hi Charlotte,

Thank you so much for your kind words, and a big THANK YOU for all the customers you've been referring to us. Working on your Italian genealogy has challenging but also fun. We're so lucky to have a wonderful person, like yourself, as a customer. Thank you.

Management

Valutata 5 stelle su 5

Excellent research

Thank you RecordClick for the excellent and hard work put into meeting my challenging objectives. The research was well-presented, thorough, and done in a timely manner. I’m thrilled with the results! I very much appreciate David’s professionalism and the personal touches provided. I look forward to working with David again in the new year. Bravo!

21 dicembre 2020
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Risposta di RecordClick

Thank you Kathryn for being so kind and trusting Record Click with your genealogy. We know that David enjoyed working on your project and looks forward to any future assistance that you may require.

Have a wonderful holiday season, and stay safe!

Management

Valutata 5 stelle su 5

It started about 2 years ago

It started about 2 years ago I wanted to find out exactly where in Scotland my ancestors were from my father had always told the family we were originally from Scotland but we could never be sure so for a few generations my family has lived in Nova Scotia Canada with the help of Record Click we were able to trace them back to Northern Ireland where we were able to find a distant relative who was able to tell me exactly where in Scotland we came from and for this I am so grateful. Meghan was such a big help i my search she is a great genealogist

13 novembre 2020
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What amazing journey your project provided. Thank you, Linda. It's been a pleasure working for you from day 1.

Management

Valutata 5 stelle su 5

Incredible Service and Research Of What I Experienced

I have hired RecordClick on 4 separate occasions and the research that they have provided me was nothing short of extraordinary. One of their researchers, Nancy, that I have used, was responsive and brilliant.

6 novembre 2020
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Thank you, Joe, for the very kind words. It's a pleasure having you as repeat customer.

We've also enjoyed solving the mystery of your history.

Management

Valutata 1 stelle su 5

I contacted them

I contacted them, gave the information and they made up a bogus story. Easy money for these so called genealogists,

28 ottobre 2020
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Hi Ken, we are sorry to have disappointed you.

We spend 3x the amount of time you purchased on your project but found no records.

It seems you are unwilling to accept the guidelines of the Genealogical Proof Standard when no records exist. We invited the scrutinization of the researcher's report; however, it appears you are unwilling to accept anything other than documentary proof.

Sorry but no known records exist for your search.

Management

Valutata 2 stelle su 5

Just disappointed

Just disappointed. My expectations were low going into this but to get absolutely nothing was very disappointing. I basically gave all the information to the researcher without any return. Nothing.

27 ottobre 2020
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Dear Felicia,

We sincerely apologize as we were not able to meet your full expectations.

We can see that you’ve been searching for this same information for decades and it might be causing frustration. It was frustrating for us as well because we explained the condition of the records in the state, pulled in local experts, and eliminated a lot of the false leads in the historical record for you.

It's really painful when customers write a review that makes it look like we didn't spend literally hours on the phone with volunteers and local experts, talking them through resource after resource.

I think it's time to give up on this record search. We wish you the best of luck.

Management

Valutata 5 stelle su 5

YOU HAVE TO DO THIS! Life changing!!

I have been wanting to do this process but always thought it would be a lot of work for myself or too expensive for me to have professionals do it. I couldn't have been more wrong, Record Click was a dream come true. Economical and affordable and the results were beyond my wildest dream. We were able to trace almost every line of my family back to their origination and when and how thy made their way to the US and from there, learned every detail about all of them. I was amazed and have so enjoyed sharing all of this info with my different family members. I would recommend this process and Record Click for everyone. My contact was Jason Smock and he was a God's send, answering all of my questions, helping me understand the history and details of all our findings. He was patient and so very responsive with all of my inquiries; more than I could have wished for. I felt like I had made a friend when it was all done. Don't wait another minute...call them, use them, and you are going to be amazed.

18 ottobre 2020
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Thank you very much for the kind words Deb. It's been great uncovering the mystery of your history with you and love the results we were able to deliver. If you're interested in creating a Legacy Book to share with your family members, please do get in touch with us at our website: https://www.recordclick.com/

Valutata 1 stelle su 5

Would NEVER ever recommend Record Click

Would NEVER ever recommend Record Click!!!!
I specifically asked if they could provide me with a “Birth Certificate” and if they would I was going to sign up with them. They said they could and they LIED! They charged me and I did NOT get the birth certificate I asked for. I gave them the information with the number and names on the birth certificate - I needed an official copy of the certificate. Which is what I asked for and thought they had some special way to obtain this quickly! In addition, they gave me incorrect information about my family member - it was NOT my grandmother! Did they even offer to make it right and look up the correct information? No. So it was Money for nothing. They lure you in with the names of Accredited people that won’t be working on your case! A complete and total waste! Go and use a different company - Not this one!!!

3 ottobre 2020
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*** Due to COVID-19 Delay ***

Rosemarie is absolutely correct. She hired us to find a “Birth Certificate”, and that is what we did. We found the location of the exact certificate she was searching for and provided instructions on how to retrieve it.

The problem is the archive that contained the certificate was closed due to COVID-19 but was rescheduling to re-opening in a few weeks. So, the closure of the office, due to COVID-19, was out of our control and Rosemarie has decided to blame us.

We were hired by Rosemarie to find a “Birth Certificate”… AND that is exactly what we found for her.

Rosemarie, we are very sorry; we wanted to fully satisfy your needs; but we were unable to fulfill.

Valutata 5 stelle su 5

Tanner was so great!

Tanner was so great! He was able to complete the job! He verified the name of my biological father after making several deductions, from my paternal DNA and from the current placement of some unknown distant cousins that showed up on my 23andme account. I could tell he really got into the whole excitement of it all! It felt like he was on my side and was determined to get the answers. Record-Click is the most cost-effective company to hire for this kind of investigation. The other company (with initials LT) quoted me a price that was over 7 xs more than Record Click. And they were very stiff on the phone. I can take the time to learn all about my paternal heritage now. And get to know the brother I never knew I had!

2 ottobre 2020
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Thank you Kim for your feedback on our service and your genealogy researcher Tanner. We have shared your comments with him.

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