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TrustScore 2 su 5

11 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Tutte le recensioni

(11)

4 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Avoid at all costs

I would strongly advise anyone to think carefully before using this garage and to seek a second opinion before agreeing to any major work.

I took my vehicle in for diagnosis and repair and what should have been a straightforward process quickly turned into a dispute. The diagnosis kept changing, key issues were only raised much later in the process, and this happened after money had already been paid. It felt disorganised, reactive and completely lacking transparency.
Communication was consistently poor. Costs kept increasing for parts and storage fees. Instead of clear explanations and accountability, I was met with vague updates and shifting information.

I was left £1000s out of pocket and an a vehicle that didn't work after 1 year.

1 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Currently in dispute with this company



Currently in dispute with this company. Communication is extremely poor — I rarely receive responses, so it feels like I’m talking to myself.

My car was returned to me after a new engine was fitted at a cost of £5,000, but it was clearly incomplete. I was told I needed a new fuel pump, though they said a reconditioned one would be “fine for the time being.” When I collected the vehicle, the engine noise was horrific. I was assured it would settle down — it never did. At idle, the car jerked violently, and both issues only worsened over time.

I haven’t driven the car much since, yet an oil sensor warning has now appeared. I had the vehicle inspected by a highly skilled independent mechanic, who confirmed the issue is timing chain related, meaning the engine needs to be stripped again. This defect is entirely the responsibility of Recon Engines Ltd.

They have been provided with a professional report clearly outlining the fault, yet they continue to ignore me and refuse to resolve the issue. As a result, I am now forced to pursue legal action to recover the £5,000 I paid.

This situation has had a serious impact on my work, as I rely on my vehicle to transport equipment. It has also significantly affected my mental health due to the stress and uncertainty.

For context, my car was with them from the second week of June 2025 until 1st August 2025. I genuinely expected a properly rebuilt engine with no major issues. Sadly, that expectation was completely wrong.

Awful experience. Awful service. Please avoid this company.

19 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

AVOID

Sent the car to them, took months to get the car back with little by way of updates and the car was returned twice with exactly the same problem it went to them with after having spent considerably more than they originally quoted. AVOID AT ANY COST!!

3 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Inflated price and failure to honour warranty

Engine reconditioning was advertised for £2K but once they had my car they found a further £4K of parts which they said needed replacing. No way of checking, and once they have the vehicle disassembled it is effectively held hostage. Their T's & C's are ambiguous, and they used a minor misunderstanding about these to avoid rectifying a fault which occurred under the warranty period.

24 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

I can recommend this company to others

I can recommend this company to others. They did a good work to my car although the initial cost has increased considerably. The delivery was also about 1 month late. However I was updated on others defects found after the engine was fitted and during driving tests. The service can be improved with good communication with customers and honest pricing , VAT details before customer commitment.

26 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

My car went in beginning of aug spoke to charlie my engine needed complete stripdown inspection and rebuild.my car is now running quiet and as new.cant thank these guys enough.kept me informed at every stage price was very competitive.my car was shipped from liverpool and back to me on completion of works car had been cleaned before retun to a high standard.recommend these guys 100%.

27 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all cost

Avoid at all cost, these lot are only out to make money,
charged me a hefty fee to remove my BMW Mini engine, for parts to be the price of second hand car!!
wow, so terminated so for my hefty deposit they loaded the boot of my car with the whole engine parts. And an empty engine compartment Cowboys honestly.

5 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Warning………..Do not go near these…

Warning………..Do not go near these people. It took months to get my car back and when I got it back it had nothing in the petrol tank and a flat battery. I was also told that I would have to return it for two further services within six months that I would have to pay further for. Honestly, go somewhere else.

5 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

BMW M4 Rebuild

My BMW M4 engine was costing £32k to be done by BMW but recon engines expert were able to complete the job fully fitted for £13k which was a massive saving. The car runs lovely and is back on the road now, very pleased with the works.

12 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Booking Reference: 139-961341

Booking Reference: 139-961341

This business is newly opened and betrays they took over Sian autocentre t/an auto central but still trading under that name just use new name to get custom they been on bbc iPlayer….look up their phone number on google it matches Sian auto centre ….you would think a business taking over a corrupt business would distance them selves away from Sian auto centre t/a Sian auto centrl …..I paid £185 for recovery that took my van to their garage 117 miles from me…..thankfully I arranged recovery to collect van as their quote and upfront costs with exceeding over 50% you pay in 4 in instalments 1 is £185 recovery charge, then 2 is £800 50% of quote for striping van down and diagnosing engine then 3 paying 50% of final bill then 4th paying the remaining fees around 30% very dodgy

documentary on the company is called bbc X-ray car engine repair on I player

1 aprile 2023
Non scritta su invito

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