We recently moved from a house to a 2 bedroom apartment, our little cavoodle Ziva is comfortably using her new puppy potty, with the help of some treats. Our friends came over with their groodle & com... Leggi di più
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My Cavoodle puppy and even the cats took to the Real Grass Puppy Potty immediately. It shipped and arrived really quickly, was easy to put together and is a great addition to our screened in outdoor a... Leggi di più
L'azienda ha risposto
Prompt delivery and very clear instructions - they even provided additional information to help get our puppy used to the set up. We live in an apartment so the grass potty has been amazing! No smell... Leggi di più
L'azienda ha risposto
I’ve been very persistent trying to get my Groodle to use the Grassifier, following the training recommendations and giving him plenty of time, but he simply will not use it. For us, the marketing... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Founded in Melbourne, Real Grass Puppy Potty is Australia's leading supplier of real grass dog toilet systems, helping thousands of dog owners create a convenient, natural toilet solution for their puppies and dogs. No smell. No messy accidents. No subscription fees.
Informazioni di contatto
4,4
Eccellente
24 recensioni
Non risultano inviti alla recensione recenti
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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We recently purchased the grassifier…
We recently purchased the grassifier and honestly couldn’t be happier. Very practical for daily use and my pup took it straight away. Also, makes toilet training so much more easier. 100% recommend this to all dog owners.
9 giugno 2026
Non scritta su invito
Risposta di Real Grass Puppy Potty
Hi Akhil, thanks so much for your awesome review - really appreciate you taking the time to leave your feedback. Please let us know if you need any assistance in future.
Great Product!
We honestly didn’t expect something this simple to work so well! The Real Grass Puppy Potty has been an absolute game changer for toilet training. Our puppy took to it almost immediately because it uses real grass, and it’s made apartment living so much easier and cleaner.
The quality is excellent, odour control is far better than synthetic mats, and cleanup is surprisingly easy. It’s also been amazing during bad weather and late-night potty trips. You can tell a lot of thought has gone into the design.
If you’re struggling with puppy training or live in an apartment, this is 100% worth trying. One of the best purchases we’ve made for our pup! 🐶🌱
1 aprile 2026
Non scritta su invito
Risposta di Real Grass Puppy Potty
Hi Jordan, thanks so much for your thoughtful review - really pleased to hear it's helped with training your puppy! Let us know if you need any other assistance in future.
This company is a scam
This company is a scam! They will not accept returns for an unused product that shows up not as advertised.
1 settembre 2025
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Risposta di Real Grass Puppy Potty
Kindly note that this appears to be one of several duplicate reviews posted about the same matter across multiple platforms, by the same user. We strongly dispute the claims made and have referred the matter to the relevant review platform for investigation, as well as considering other action. We remain committed to honest customer feedback and transparent service.
Horrible customer service and scam of a product
Their puppy potty product is designed to use a plastic liner under turf (thereby just killing it quickly) meaning the timber box is useless and just decorative: for almost $200.
When I realized their product page had false information (also didn't fit the common turf in my state) I requested a return of my unused product. Not only was the customer service horrendous, they stated they couldn't provide a return because they couldn't afford to? What's more is that the review site they use allows them to delete negative reviews!
Completely unprofessional company and waste of money: if you can hammer 4 pieces of wood together and stick a plastic sheet in it, save yourself almost $200 and dealing with scam artists. Am in the process of reporting this business to consumer affairs.
2 ottobre 2025
Non scritta su invito
Risposta di Real Grass Puppy Potty
Kindly note that this appears to be one of several duplicate reviews posted about the same matter across multiple platforms, by the same user. We strongly dispute the claims made and have referred the matter to the relevant review platform for investigation, as well as considering other action. We remain committed to honest customer feedback and transparent service.
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