Randy was very pleasant and helpful deciding on my purchase of the Lugano 6 piece reclining sectional. It is so spacious and comfortable.
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Just moved my mom and Sandy Dolan from Raymour Flannigan outlet was there for our family every step of the way. From shopping an entire apartment's worth of furniture, to long distance payment process... Leggi di più
L'azienda ha risposto
The sales representative, Casey Buccos, was very helpful. He spent as much time as we needed to make sure we were happy with our choices. He was informative, friendly, and patient while we asked quest... Leggi di più
L'azienda ha risposto
I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di mobili per camere da letto
- Negozio di mobili per bambini
- Negozio di casalinghi
- Arredatore d'interni
- Negozio di materassi
Scritti dall'azienda
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Informazioni di contatto
3464 McKinley Pkwy, 14219, Buffalo, NY, Stati Uniti
- 7162068931
4,6
Eccellente
86 recensioni
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Our sales woman was by far the…
Our sales woman was by far the friendliest, most helpful person I’ve ever dealt with! She went above and beyond to make our purchase experience a wonderful one!
24 novembre 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hi Jay,
Thank you so much for your glowing review! We're thrilled to hear that your saleswoman provided such exceptional service and made your purchase experience wonderful. We strive to go above and beyond for our customers, and it's fantastic to know we succeeded in your case. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Randi was awesome. HE went way out of his way to help my granddaughter.
Randi was awesome. Super friendly kind person..
As far as I can tell knowledgeableand honest
26 ottobre 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hi Rita,
Thank you so much for your wonderful review! We're thrilled to hear that Randi made such a positive impression with her friendliness and honesty. We take pride in our team's knowledge and dedication to providing excellent service. Your feedback is greatly appreciated, and we hope to see you again soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Karen Arth made the experience great!
9 agosto 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Dear Scott,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Karen made your visit exceptional. We strive to provide top-notch service, and it's wonderful to know that Karen delivered on that promise. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I called the McKinley pkwy store in…
I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but belittle me and treated me like a moron, because I wasn’t understanding him. I will never shop there again and I am closing my credit card through them as well. I don’t recommend anyone talking or dealing with Alex from this store. He will treat you like you’re beneath him.
8 agosto 2024
Non scritta su invito
Risposta di Raymour & Flanigan - Hamburg Outlet
Dear Justine,
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and disappointment you encountered during your interaction with our team member, Alex. This is certainly not the level of service we strive to provide, and we regret that you felt belittled and uninformed.
Your feedback is invaluable, and we will address this internally to ensure that all our customers receive the respectful and clear communication they deserve. We understand your decision and are truly sorry to lose your business.
If you have any further concerns or need assistance, please don't hesitate to reach out.
Sincerely,
The Raymour & Flanigan Team
Pickup issues
You allowed us to select pickup at the Hamburg location. However we drove there and they said we had to go to Walden. What a waste of time and gas. Whoever had called on Monday should have told us that pickup was to be at Walden! We are not happy and quite appalled. We won’t be ordering from Raymour again.
19 giugno 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Colin Coplai We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!
I told the salesperson I had a coupon
I told the salesperson I had a coupon, but they didn’t ask me about it or include it in my final purchase price. Wes was, however, kind and well mannered, and was helpful in making a quick purchase. I wish the coupon had been included (thought it was only $25, something is better than nothing).
16 giugno 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Maria Rodriguez We are sorry to see that you only had a 3-star experience with us! If there is anything we can help you with, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account. Thank you!
I purchased a lift chair for my elderly…
I purchased a lift chair for my elderly father. I paid online and was told that I could pick it up at my local store in Blasdell on 6/25.
I received a call stating that unfortunately, their policy changed months ago and I must pick it up on Walden 1/2 hour from me or pay $150 delivery fee. OK, refund me. That will be back in your account in 10 days. Are you kidding me?
17 giugno 2024
Non scritta su invito
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Georgianna Davis We are sorry to hear about the negative experience you had with us! If you would like to discuss your concerns further, please email a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. Thank you!
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Jo Ann Gallagher Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Risposta di Raymour & Flanigan - Hamburg Outlet
Thank you so much for your review, Donna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Risposta di Raymour & Flanigan - Hamburg Outlet
Thank you, Julie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Our sales person
Our sales person, she was very friendly and helpful. She wasn't pushy and very professional
29 aprile 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Kyle Mckeown Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Easy ordering and salesperson was very…
Easy ordering and salesperson was very helpful.
20 aprile 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Thank you, Jason, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Valued Customer! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Risposta di Raymour & Flanigan - Hamburg Outlet
Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Sales person was knowledgeable and very…
Sales person was knowledgeable and very helpful.
18 marzo 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Beth Ubaldini! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Excellent Customer Service!
Excellent Customer Service!
Randall Fisher helped with our shopping experience. Very knowledgeable and sincere.
8 marzo 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Thank you so much for your review, Adrienne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great service
I enjoyed my time at Raymour a d Flanigan the other day and received such wonderful help picking out my Loveseat with two recliners. The help and information about my purchase was great.
20 febbraio 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Margaret Kelly! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Ease of finding what I needed and…
Ease of finding what I needed and checking out without having to leave home.
19 febbraio 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Thank you, Lisa, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great customer service.
Great customer service! Salesman was very informative, but not pushy. Explained everything about the product and purchase.
21 gennaio 2024
Risposta di Raymour & Flanigan - Hamburg Outlet
Hello Kelly Brinkworth! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
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