Raymour & Flanigan - Eastview Recensioni 

178
TrustScore 4.5 su 5

4,5

2 Eastview Mall Drive, 14564 Victor, NY, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hanna was fantastic! I didn't like pushy sales people and she greeted us in a positive way and let us ease ourselves around the store to look. She was always available anytime I had a question. Great... Leggi di più

Valutata 1 stelle su 5

Justin the manager was a rude little man. I asked for the general manager number he would not provide I am not going to stop giving bad reviews till general manager or corporate contacts me. They are... Leggi di più

Valutata 5 stelle su 5

The sales person was fantastic. Everything went well. The only thing I was a little upset about was they took the money out of my checking account and I haven’t even received my mattress yet. I receiv... Leggi di più

Valutata 5 stelle su 5

Carla couldn’t have been a better representative for Raymour & Flanagan. She listened to what my mother-in law wanted. Offered up solutions; showed different options and then let us alone to look... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di mobili per bambini
  4. Negozio di casalinghi
  5. Arredatore d'interni
  6. Negozio di materassi

Scritti dall'azienda

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Informazioni di contatto

  • 2 Eastview Mall Drive, 14564, Victor, NY, Stati Uniti

  • 5854252900

4,5

Eccellente

TrustScore 4.5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(178)

4299 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The sale associates was not pushy

The sale associates was not pushy. She was informative, polite and helpful.

23 agosto 2020
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Risposta di Raymour & Flanigan - Eastview

Hello Joy! It's great to see your experience was incredible! Have a great day! -MR

Valutata 5 stelle su 5

Pleased with products and service

I did a fair amount of online investigation before going to the store, so I basically knew the style of furniture I wanted. My salesperson, Eric, from the Victor store was terrific! He was very professional, very familiar with the product offerings and he was very helpful in the material selection. I will definitely recommend him to others.
There was an excellent variety of fabrics to choose from and I was able to find exactly what I was looking for!
Looking forward to having my new furniture delivered!

30 luglio 2020
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Risposta di Raymour & Flanigan - Eastview

Hi Judy! Thanks for taking a few minutes to leave us such terrific feedback! We hope you're enjoying your new furniture! -MR

Valutata 5 stelle su 5

Marie was very helpful

Marie was very helpful! Very good with suggestions and not very pushy at all. She was very understandable of my situation and was very nice. Will be working with her in the future.

14 luglio 2020
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Risposta di Raymour & Flanigan - Eastview

Hello Alphonse! We are happy to see you had a great experience furniture shopping at Raymour & Flanigan! Have a great day! -MR

Valutata 5 stelle su 5

Morrie Weinstein is great

Morrie Weinstein is great. Love raymor for its service and value

28 giugno 2020
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Risposta di Raymour & Flanigan - Eastview

Hi Bruce! We are happy to see you enjoyed your experience. We are looking forward to seeing you again soon! -MR

Valutata 5 stelle su 5

Knowledgeable sales person

Knowledgeable sales person, who honored our request to leave us alone while we wandered around the store looking for what we wanted.

8 gennaio 2020
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Risposta di Raymour & Flanigan - Eastview

Hi James! It's nice to see your experience was great! We hope to see you again soon! -MR

Valutata 4 stelle su 5

Once we walked in we were greeted and…

Once we walked in we were greeted and directly walked to the sales associate for bedding. Everyone we dealt with was very professional and knowledgeable of their jobs. A very comfortable atmosphere and enjoyable purchasing experience.

6 gennaio 2020
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Risposta di Raymour & Flanigan - Eastview

Hello John. Thanks so much for taking the time to leave us this review. Thank you for shopping with us! -MR

Valutata 4 stelle su 5

Mike was very helpful and patient with…

Mike was very helpful and patient with us.

4 gennaio 2020
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Risposta di Raymour & Flanigan - Eastview

Hello Todd. It's nice to see you enjoyed your experience at Raymour & Flanigan. We appreciate you shopping with us! -MR

Valutata 2 stelle su 5

I really liked the rep I worked with but...

I really liked the rep I worked with but the customer service sucks. His warmer personality is the reason this gets 2 stars. And I like the furniture I picked.

I walked in and no one cracked a smile, probably because they weren't making a dime off me. There was a congregation of sales people and I honestly felt like an inconvenience.

I walked into the store and walked around for at least 15 mins before anyone acknowledged my existence.
Another shopping couple kept saying, "obviously no one wants a sale..." because no one approached them either. I walked by them 2 times in about 30 mins and they said the same thing again.

I almost was going to request that no one get my commission because that's how awful it was. I was angry looking for furniture when I should be happy and wanting to spend my money.

I finally was semi approached by sales guy. Maybe he wasnt trying it pounce in me but there was too much time between when I entered and when I was approached. It left me feeling like I wasnt taken seriously as a buyer.

I did purchase but there were times that I was so annoyed just being in the presence of at least 20 people who didn't want to help or even bother cracking a smile because they weren't getting anything from me. When it was time for me to ask a question, I couldnt find my guy and clearly looked lost. No one offered to help and I just walked around the giant store for 20 minutes in circles.

Luckily, the check out counter has a nice woman because this was awful. I'll defintely consider going elsewhere in the future even though I've spend a couple thousand dollars at this store in the past 6 months. I'm sure I'm not the only person, I'm just the only one to let you know because bad customer service is my biggest pet peeve.

I would be appalled if my employees treated the people this way and would act neccesarily to make sure it doesn't happen again.

5 dicembre 2019
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Risposta di Raymour & Flanigan - Eastview

H April. We are very sorry to hear about the experience you had in our showroom. We sincerely apologize for the inconvenience this has caused and we appreciate you taking the time to share this feedback with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR

Valutata 5 stelle su 5

Excellent and quick service

3 dicembre 2019
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Risposta di Raymour & Flanigan - Eastview

Hi Ross! Thank you for reviewing your experience with us! We hope you're enjoying your new furniture! -MR

Valutata 2 stelle su 5

Not very happy

Not very happy. Was not able to order online with Raymour and Flanigan existing financing. Stopped into the store and the associate stated that he would check into the current friends and family discount being offered, but he never looked into the discount and kept asking about other options to distract me from asking about it again. Seems like a bait and switch operation. I will not be returning for any more purchases in the future. Beware.

21 novembre 2019
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Risposta di Raymour & Flanigan - Eastview

Hi there. We are very sorry to hear about the experience you have had in our showroom and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Valutata 5 stelle su 5

Cheryl Walters is the perfect sales…

Cheryl Walters is the perfect sales person! We found her professional, knowledgeable, patient and helpful. She took the time to research and answer our questions but didn’t waste our time or make us feel under pressure to sign on the dotted line. We haven’t always had that experience at R&F so we won’t hesitate to shop there again if we can call on her to represent R&F.

18 settembre 2019
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Risposta di Raymour & Flanigan - Eastview

Hi Patricia! We want to thank you for taking the time to tell us about your experience with us! We hope to see you again soon! -MR

Valutata 5 stelle su 5

Never disappointed!

14 agosto 2019
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Risposta di Raymour & Flanigan - Eastview

Hi Jean! It's nice to hear your experience was excellent! We hope you're enjoying your new furniture! -MR

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