Newmans Solicitors Recensioni 

9
TrustScore 3 su 5

3,2

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Dettagli dell'azienda

  1. Servizi legali

Scritti dall'azienda

Established in 1973, Newmans is one of the oldest, well-established and reputable firms in the area. The firm has very long-standing relationships with its clients and this brings along with it a clear understanding of exactly what the clients want and knowing the best way to help them achieve their goals. The history of long-standing client relationships and client loyalty is a trademark of the firm and one which it strives to continue with new generations of clients. The firm also proudly acknowledges that it is the only one in the area which boasts a team comprised of experienced legal professionals only, which for the client, means guaranteed expertise as every client deals direct and exclusively with the experienced legal professional dedicated to the transaction. For any enquiries please do not hesitate to contact us.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

9 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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3,2

Tutte le recensioni

(9)

3 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Do not instruct Newman’s Reigate solicitors - they are incompetent!

We first contacted Newman’s solicitors in Reigate in March 2024 and paid over £1300 for legal advice relating to a covenant on our property. Despite chasing up Newman’s countless times we have still not received an answer to the original question regarding whether the covenant could be enforced. We were told that they were awaiting land registry documents and failing that may suggest insurance indemnity.
Since then I have chased them repeatedly and the last reply was on 5 June 2026 where I was told that they would get back to me the following week. I would highly suggest avoiding using this company as I sincerely regret doing so. They are uncommunicative and not fit for purpose.

15 luglio 2026
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Risposta di Newmans Solicitors

Dear Ms Nixon, we are sorry to hear that you are unhappy with the service we have provided to you. We confirm that we have spoken with the fee earner who dealt with your matter and we understand that advice was given to you when you first instructed the Firm back in 2024. That advice was inconclusive as there were missing Land Registry deeds/documents affecting your land which limited the scope of this Firm's advice. Whilst efforts were made to obtain the missing deeds, HM Land Registry were not forthcoming with any historical copies of deeds as these were absent from their archived records. The Firm invoiced for the work it carried out and returned the balance of money held on account to you. The matter was left by you for a long period of time and then you later approach the Firm for further advice/ deeper investigation into your Title deeds. This was deemed by the Firm to be a new matter requiring the case to be revisited with a further, deeper review of your Title Deeds to be carried out as necessary. We note that the Firm communicated with you with its Client Care letter to obtain fresh instructions to proceed. Unfortunately, we did not hear back from you and so no further action was taken and a new file was not opened. We are sorry that on this occasion your matter did not progress as you had hoped or expected. We confirm that we will reach out to you again and very much hope we can resolve your matter with a satisfactory conclusion. High client satisfaction is so very important to us and we pride ourselves on the high number of repeat 5 star reviews we receive from our clients therefore we will strive to do our very best in providing you with an outcome you are happy with. Best wishes.

Valutata 5 stelle su 5

Will

I have recently made a will with the help of Newman's
solicitors in Horley.
I must say the service they provided was excellent.
They made the process very easy for me to follow and I would have no hesitation in using Newman's in the future.

Ms GD was a pleasure to work with.
CM
Horley

21 gennaio 2026
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Risposta di Newmans Solicitors

Dear Colin, thank you very much for your kind review of our wills service. The Wills and Probate team were delighted to have been of assistance to you and we very much look forward to being of service to you again in the future. Best wishes, Newmans Solicitors

Valutata 5 stelle su 5

Cherry Cottage

My husband was selling his property Carol has been amazing kind patient professional. Explaining in terms that were easy to understand
The Sale was dealt with very
quickly. Nothing was too much trouble very very happy with Carol.
Thank you Carol.

4 dicembre 2025
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Risposta di Newmans Solicitors

Dear Jill, thank you very much for your kind words - we were delighted to have been able to assist you. We wish you all the best and very much hope to be of service to you again in the near future.

Valutata 1 stelle su 5

Costing thousands to rectify their mistakes

When purchasing our flat, the team at Newmans was slow to respond, but we managed to complete the process eventually.

However, 3.5 years later, when attempting to sell the property, we discovered that they failed to flag critical issues in the legal documents. Rectifying these oversights has already cost us thousands. Despite reaching out to James and his team multiple times to understand why this information wasn't addressed at the time—potentially saving us significant expense—we have only received vague assurances that they are "looking into it." Unfortunately, despite our persistent follow-ups, no meaningful response has been provided.

25 novembre 2024
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Risposta di Newmans Solicitors

Dear Fran, thank you for your comments. We have spoken to our colleague with whom your partner has been corresponding. We understand that our colleague has been liaising with your partner these last few weeks, trying to help clarify what took place when your partner purchased the property and the enquiries which were raised and the responses which were received. Our colleague has also explained that there were no oversights and has tried to re-assure your partner that critical issues were not missed but were addressed and raised by us as enquiries at the time of your partner's purchase. We hope your partner has found our colleague's responses meaningful and helpful. We can confirm that our colleague is very happy to discuss further with your partner if anything remains unclear or requires further explanation.

Valutata 5 stelle su 5

Excellent and very quick service…

Excellent and very quick service provided by James Way on a residential property matter for which I was seeking legal advice. James W could not have been more helpful and talked me through the nuances of the matter in a clear and friendly manner. I was delighted with how quickly we were able to achieve the result I was seeking. Thanks again, much appreciated!

5 novembre 2024
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Risposta di Newmans Solicitors

Dear James, thank you very much for your kind words - we were delighted to have been able to assist you. We wish you all the best and very much hope to be of service to you again in the near future.

Valutata 1 stelle su 5

A solicitor in the family department lied…

My instructed solicitor in the family department lied to me when representing me then underperformed. I have this in his own words in writing. I was then part refunded the fees that I had paid and received a pathetic apology. The company then made things very difficult for me with my court application with their complaints process. I would not recommend Newmans,.

I can’t reply to your reply. But stop lying and pretending you don’t know who I am and what my experience was. You know exactly who I am (DG). You employ vermin as your family solicitors and he lied to you as much as he lied to me. You know this as I received a refund. I will be seeking further compensation if you don’t call me to discuss and settle the matter.

Again I can not reply to your reply so I am having to extend my review again. If you have several complaints from people with the initial DG then that says more about your practice than it does about my case. Mr Way can contact me directly to resolve this.

I believe that is me that you are speaking about in your most recent reply but the whole situation has definitely not been resolved and was done so under duress. Only now am I able really assess the damage that was caused by JW and his bad practice and wish to discuss this matter further with him and your directors.

1 aprile 2024
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Risposta di Newmans Solicitors

Dear 'Valued Customer', thank you for your updated review however please note that we have several clients, past and present, with the initials 'DG'. We do not have any current or recently completed clients with the initials 'DG' who have made a complaint to us in any of our departments. The only client we have who used our services with the initials 'DG' and who made a complaint was back in 2022 which was resolved. Can you please confirm this was you so that we can look into this? Many thanks.

Valutata 5 stelle su 5

I want to thank James and team at…

I want to thank James and team at Newman's Solicitors for all the help we received, dealing with the lease of our new business. All our enquiries and queries were dealt with promptly with James answering all of my questions well into the evening. He has made the whole process much less daunting that I expected it to be. Thank you very much.

19 ottobre 2023
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Risposta di Newmans Solicitors

Dear Lavinia, thank you very much for your kind words. It was a pleasure assisting you with your matter and we very much look forward to being of assistance to you again in the future.

Valutata 5 stelle su 5

Recommend

I had the pleasure of working with the conveyancing team of Newmans Solicitors for a property purchase.
The team were professional, helpful and constantly updated me with the progress.
I would highly recommend the firm.

10 gennaio 2023
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Risposta di Newmans Solicitors

Dear Lakshmi, thank you for your lovely feedback. We are pleased to have been able to help you and you know where we are should you ever need our assistance in the future. Best wishes to you and your family.

Valutata 1 stelle su 5

Absolutely horrific

Absolutely horrific. Please avoid. I have dealt with solicitors on property transactions every day of my working life for nearly 15 years and they have got to be the worst I have ever encountered.

Initial file opened in August 2020, monies paid to them swiftly, 3rd buyer down the line and we have been waiting 6 weeks for them to send the sales contract to our new buyer's solicitor.

I only got a call 5 weeks after the new sales memo was sent to them, to request the property forms to be completed again (not standard practice among other firms) when I had confirmed nothing had changed since completing them back in August and they keep asking us to repay the fee we paid back in August, without a full explanation as to why and without an abortive invoice (even though it's the same flat we are selling so no idea why this is their process).

I have been waiting for this abortive letter since last week before paying them a further £750 and found out today that they have been sitting on the sales contract for 6 weeks.

I've been so focused on getting our purchase lined up to enable us to complete before the stamp duty deadline via another law firm (who is fantastic) and this was looking very possible until I found out that nothing had moved on our sale.

No urgency, communication severely lacking, no point of contact allocated so can't speak to anyone useful.
Fed up of the excuse of people being "busy", if you are too busy to service clients then stop taking on instructions.

26 maggio 2021
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