I came across Railtours when browsing on the Internet & found a holiday that sounded ideal for me. I rang the company up & spoke to a really helpful person, who answered my questions. The holiday in q... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I came across Railtours when browsing on the Internet & found a holiday that sounded ideal for me. I rang the company up & spoke to a really helpful person, who answered my questions. The holiday in q... Leggi di più
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The long journey to our excellently based hotel was expertly eased by Louise, our tour guide, who did a great job throughout our week. We thoroughly enjoyed travelling on all the varied methods of tr... Leggi di più
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We are regular travellers with Railtrail. As always, excellent rail trips, hotel good. Fantastic scenery. Good service by the "baggage man" who couriered our suitases. Underwhelmed by the tour man... Leggi di più
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As is the norm with Railtrail , the booking experience was superb - beautifully handled as usual by Marie. Even after a few slightly complicated changes to the travel arrangements by me, the final b... Leggi di più
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Welcome to Railtrail Tours Railtrail Tours is one of the UK’s leading specialists in escorted holidays by rail. Established in 1979, we have over 45 years of experience in crafting award-winning rail tours that combine comfort, scenery, and cultural discovery – all with the reassurance of an experienced Tour Manager throughout. Departing from your local railway station, our holidays take you on unforgettable journeys across the UK, Europe, and worldwide. From nostalgic steam adventures to luxurious rail cruises and scenic trips through the Highlands, Alps, or beyond, our tours are carefully designed for those who love the romance and relaxation of rail travel. We offer small group holidays with First Class rail travel, quality hand-picked hotels, and expertly planned itineraries. Our specialist Steam Railway Tours are especially popular with enthusiasts, offering rare locomotives, heritage lines, museum visits, and exclusive events that celebrate the golden age of steam. As a proudly family-run company, we take great pride in offering personal service, attention to detail, and a warm, welcoming experience from booking to boarding. Many of our customers return to travel with us again and again, which speaks volumes about the care we put into every tour. At Railtrail, we believe the journey should be just as memorable as the destination – and we look forward to welcoming you aboard soon.
Scritti dall'azienda

Trusted since 1980, we promise every journey is fully protected and expertly escorted.

21 The Smithfield Centre, ST13 5JW, Leek, Regno Unito

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This will be our second RailTrail tour, and was booked by phone …..only took 5 minutes or so .
Marie found our previous details quickly, so didn’t need to ask loads of questions.
Any questions that we had, were answered quickly and fully .

Risposta di Railtrail Tours Ltd
Afrer several moves found a very satisfactory conclusion with no extra cost to myself

Risposta di Railtrail Tours Ltd
Very easy to book,Very well organised tour.Great guide, hotel in Wernigerode Very nice,rooms good lovely & clean plenty of choice for breakfast & dinner.Good crowd on the trip.

Risposta di Railtrail Tours Ltd
A great trip with a great tour guide David he couldn’t do enough for us

Risposta di Railtrail Tours Ltd
Just back from a terrific 8 day rail holiday to Switzerland.
Very nice hotel (Pilatas), a short commuter train ride from beautiful Lucerne.
(Lovely food and staff.)
We were very lucky with weather and all the different mountain views were simply stunning.
Our TM (Shawn) was outstanding - friendly, incredibly knowledgeable, patient and resourceful.
We paid extra for First Class on the journeys to and from St Pancras.
This included a Eurostar upgrade and was not extortionately priced; was well worth it for the LONG first and last day's travel!
I could go-on but, as you may guess, we really enjoyed this tour - and plan on doing more with Railtrail when we can.
Big thanks to Shawn - hope he will be our TM again! - and to Marie, in Leek.

Risposta di Railtrail Tours Ltd
Tour leader who overcame travel complications on outward journey

Risposta di Railtrail Tours Ltd
As is the norm with Railtrail , the booking experience was superb - beautifully handled as usual by Marie.
Even after a few slightly complicated changes to the travel arrangements by me, the final balance matched up so all ready to go.
I sincerely hope that I can follow up with another 5 star rating AFTER the holiday?

Risposta di Railtrail Tours Ltd
All I can say so far is that my experience has been very good. Excellent customer service and a very easy booking process. I hope the trip lives up to my expectations.

Risposta di Railtrail Tours Ltd
They succeeded in adding me to the tour at short notice

Risposta di Railtrail Tours Ltd
Great communications and offers and fast service

Risposta di Railtrail Tours Ltd
Friendly, helpful, knowledgeable and efficient staff. My holiday was all booked with in minutes. Very impressed.

Risposta di Railtrail Tours Ltd
Good courier service, helpfull, polite, and well manered. No problem with all of the hotels chosen. Great imformitive trips around England & our islands.

Risposta di Railtrail Tours Ltd
responded quickly and efficiently to my special request

Risposta di Railtrail Tours Ltd
The booking with Marie was very easy. Although all the single rooms were taken, she was able to get me single occupancy of a double room. I got all the information I needed.

Risposta di Railtrail Tours Ltd
The Railtrail tour catalog is very informative, giving good information of the tours offered. The online tour reservation form is easy to fill in and responses from the office were quick and helpful.

Risposta di Railtrail Tours Ltd
I've lost count of all the GREAT TRIPS I've taken with RAILTRAIL.

Risposta di Railtrail Tours Ltd
straightforward procedure by helpful experienced staff

Risposta di Railtrail Tours Ltd

Risposta di Railtrail Tours Ltd
I rang to book a holiday I had seen in the Railtrail brochure. That was the extent of it. I will know more when I've been on the holiday.

Risposta di Railtrail Tours Ltd
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