I ordered a new bag - Ridgeway Gardens in Naval colour from the virtual website on Monday 20th July 2026, excellent price, it arrived Wednesday morning the 22nd July 2026. Extremely fast delivery (les... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Beware of ordering anything from Radley. Their customer service contact point seems to be non existent. Probably due to closing down. Placed an order a week ago and no communication of dispatch. I nee... Leggi di più
Beautiful bags as always, lovely quality , delivered well packed. Gutted that they are closing down. They have been one of my favourite bag makers. They will leave a void behind.
Sadly Radley are in trouble and having a clearance of their stock. Good priced items ( some seem inflated before the reduction but still offering good value when compared to previous purchases ). Deli... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di borsette
- Negozio di borse
- Negozio di accessori di moda
- Pelletteria
- Grossista di articoli in pelle
Informazioni su Radley London
Scritti dall'azienda
Welcome to the official Trustpilot profile for Radley London.
We don’t like to brag, but we’re pretty proud of what we do. Find the handbag of your dreams on our website, or in one of our stores nationwide. You can even shop in store from the comfort of home with our virtual shopping service via WhatsApp.
We never stop striving to set a new standard for quality. As many as 20 skilled craftspeople work on every single handbag we make. And we’ve been working with some of these partners for as long as three generations. Sharing our passion for the most beautiful materials, including the highest quality leather. Ensuring it’s ethically produced.
A mark of quality and attention to detail, our signature Radley dog has been with us since the beginning. He’s instantly recognisable. And pretty popular as well. Our four-legged friend is as synonymous with Radley London as our craftsmanship. Find him proudly placed on every design, whether hiding in the key fob charm or on an adventure across our latest picture bag. He’s very well-travelled.
Show us how you style your look by tagging #MyRadley and @RadleyLondon on Instagram
We don’t like to brag, but we’re pretty proud of what we do. Find the handbag of your dreams on our website, or in one of our stores nationwide. You can even shop in store from the comfort of home with our virtual shopping service via WhatsApp.
We never stop striving to set a new standard for quality. As many as 20 skilled craftspeople work on every single handbag we make. And we’ve been working with some of these partners for as long as three generations. Sharing our passion for the most beautiful materials, including the highest quality leather. Ensuring it’s ethically produced.
A mark of quality and attention to detail, our signature Radley dog has been with us since the beginning. He’s instantly recognisable. And pretty popular as well. Our four-legged friend is as synonymous with Radley London as our craftsmanship. Find him proudly placed on every design, whether hiding in the key fob charm or on an adventure across our latest picture bag. He’s very well-travelled.
Show us how you style your look by tagging #MyRadley and @RadleyLondon on Instagram
Informazioni di contatto
4,5
Eccellente
10K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Sandals Came quicker than expected…
Sandals Came quicker than expected always buy Radley Nags
4 giugno 2026
Risposta di Radley London
We're so happy to hear your sandals arrived quickly and that you're a loyal customer!
We truly appreciate your continued support.💖
Only ever placed one order but great…
Only ever placed one order but great service great products
8 gennaio 2026
Risposta di Radley London
We're so happy to hear that you had such a positive experience with your order!
We truly appreciate your kind words about our products and service.💕
Risposta di Radley London
We're so pleased to hear you love your beautiful new bag and that the shipping to the Czech Republic was easy!
Thank you for your wonderful review.❤️
Loved the watch but it did not work
Loved the watch but it did not work. Sent it back and received a refund within 14 days.
4 giugno 2026
Risposta di Radley London
We appreciate your feedback regarding the watch and the refund process.
We're sorry the item didn't function as expected.
We are always working to improve our product quality.
Risposta di Radley London
Thank you for your feedback.
We are happy to hear that your experience with us was great.😍
Love the bag
Love the bag. Just as described, really lovely bag suitable for my needs. Ordered the large.
Delivery not so good. The size of the box the bag was in was too big for DPD locker. Delivery driver left it in the shop no one notified me that it had been delivered no QR code. After contact Radley by email, no luck. Do went to the shop, did my own inquiry. They had the parcel thank goodness.
11 giugno 2026
Risposta di Radley London
We are delighted to hear you love the bag and that it suits your needs perfectly.
We truly regret the inconvenience you experienced with the delivery to the DPD locker and the subsequent lack of notification.
We are actively looking into our delivery processes to prevent similar issues from occurring in the future and to ensure a smoother experience for all our customers.
Easy to order and quick delivery of my…
Easy to order and quick delivery of my Radley smart watch.
4 giugno 2026
Risposta di Radley London
Thank you for your wonderful review!
We are so pleased to hear that you had an easy ordering experience and received your Radley smartwatch quickly.
We appreciate you taking the time to share your positive feedback.💖
I am very happy with my new Radley bag
23 giugno 2026
Risposta di Radley London
We are so happy to hear that you are pleased with your new bag!
💕
Thank you for sharing your positive feedback.
Very quick delivery very pleased with…
Very quick delivery very pleased with my purchase
4 giugno 2026
Risposta di Radley London
We are so pleased to hear that you are happy with your purchase and that it arrived quickly.
Thank you for your wonderful feedback!❤️
Risposta di Radley London
Thank you for your lovely feedback!😍
Risposta di Radley London
Thank you for your wonderful review!
We are so pleased to hear that you are happy with the great quality and lovely colour of your item, and that it was well packed.💖
Great item fast delivery super service…
Great item fast delivery super service so sad we are loosing it, thank you for some beautiful bags xx
4 giugno 2026
Risposta di Radley London
We are so grateful for your wonderful feedback and kind words about our bags and service.
We truly appreciate your support.💕
Quick delivery
Quick delivery, love how the package was plain on the outside but printed radley on the inside.
22 giugno 2026
Risposta di Radley London
We're so happy to hear you appreciated our quick delivery and the special packaging detail!
We thank you for your kind words.❤️
Beautiful suitcase.
Large suitcase was of great quality and packaged well. Beautiful colour and delivery was very fast .
4 giugno 2026
Risposta di Radley London
We're so happy to hear you love your new suitcase and that it arrived quickly and well-packaged.
We appreciate your wonderful feedback!😍
Very pleased with my bag from Radley I…
Very pleased with my bag from Radley I was just disappointed to find no dust bag with such an expensive item.
22 giugno 2026
Risposta di Radley London
We're glad you're pleased with your bag!
We understand your disappointment regarding the missing dust bag.
We appreciate your feedback.💖
Risposta di Radley London
We are so happy to hear you loved the purse!
Your positive feedback truly makes our day.💕
Risposta di Radley London
We're so happy to hear that you love your new suitcase and that it arrived quickly!
We appreciate your kind words.😍
Easy to order and delivered on time
23 giugno 2026
Risposta di Radley London
Thank you so much for taking the time to leave us such a wonderful review!
We are delighted to hear that your ordering process was smooth and that your delivery arrived promptly.
We truly appreciate your kind words.❤️
Lovely staff
Lovely staff, the shop is always welcoming. So sad you are closing as I have many items and always have a treat when I go somewhere with one of your shops.
22 giugno 2026
Risposta di Radley London
We are truly grateful for your kind words about our staff and welcoming atmosphere.
We appreciate your loyalty through out all these years 💕
Well packaged
Well packaged, everything you could want from Radley,
Kept in the transport loop all the way,
A fabulous delivery 🚚 service for sure,
Thank you D.
22 giugno 2026
Risposta di Radley London
We are so pleased to hear you had such a positive experience with your recent order! It's wonderful to know that everything met your expectations, from the packaging to the delivery service.
We appreciate you taking the time to leave us such a wonderful review 💕
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