Amazing helpful staff, especially Charlotte who is always on hand to guide and support me when I need help with the equipment ensuring I have the correct form to get the most out of my exercises. Rea... Leggi di più
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Trinity Walk Shopping Centre, WF1 1QS Wakefield, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Amazing helpful staff, especially Charlotte who is always on hand to guide and support me when I need help with the equipment ensuring I have the correct form to get the most out of my exercises. Rea... Leggi di più
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visited the gym on a trial pass to see if I wanted to join. The staff were excellent and very welcoming. However, the atmosphere wasn’t what I expected. There were a lot of very young teens using the... Leggi di più
The location and parking is good, a large range of equipment would like to see a belted squat machine and a few more isolation pieces Also a couple more cleaning stations with signage to clean equipm... Leggi di più
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Very large space and well spread out, hence not humid and oppressive like in smaller gyms. Good quality and abundant equipment. Safe. Excellent changing rooms. Spin class was very enjoyable and the r... Leggi di più
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Scritti dall'azienda
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Regno Unito
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Ha risposto al 92% delle recensioni negative ricevute
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Amazing helpful staff, especially Charlotte who is always on hand to guide and support me when I need help with the equipment ensuring I have the correct form to get the most out of my exercises. Really enjoying the classes and can’t wait to try some new classes next week!

Risposta di PureGym UK - Wakefield
Easy access , gym team always onhand for advice , friendly atmosphere , clean environment and equipment , excellent class instructing .
visited the gym on a trial pass to see if I wanted to join. The staff were excellent and very welcoming. However, the atmosphere wasn’t what I expected. There were a lot of very young teens using the gym as a social space, gathering around equipment and messing around in the changing rooms. It made the environment feel less professional and not ideal for anyone wanting a proper workout.
They were also laughing at me working out as a larger woman it wasn't comfortable for me. I left not using my additional days.
Thanku Charlotte gough for great super Spin class, your great, members loved class 5star 10/10

Risposta di PureGym UK - Wakefield
Love the gym. It's simple, modern, clean and i love the women's only part. I would like to see more classes available but for the price paid for the membership it's to be expected. All the staff are really friendly and helpful.

Risposta di PureGym UK - Wakefield
Good if you can get there before 4pm. Then it fills up. Dunno how young kids are managing to get in,cos I thought you had to be over 16. Theirs kids in there that are 14. I know this cos they’re in my sons year at school.

Risposta di PureGym UK - Wakefield

Risposta di PureGym UK - Wakefield
The location and parking is good, a large range of equipment would like to see a belted squat machine and a few more isolation pieces
Also a couple more cleaning stations with signage to clean equipment as people using their own sweaty towels is not great but thats just me lol but overall a great gym new member 2nd visit thxs

Risposta di PureGym UK - Wakefield
Only issue is no parking for motorbikes/bikes Could be some rails put up outside

Risposta di PureGym UK - Wakefield

Risposta di PureGym UK - Wakefield
First of all the Managers are Extremely helpful and always making sure the gym is well maintained and clean the place is spotless every-time I go and I have been going for a year least the staff and managers get 11 out of 10 with my scores

Risposta di PureGym UK - Wakefield
Very good gym with some very interesting innovative features.

Risposta di PureGym UK - Wakefield
I did not need extra support with my membership, but they added it as if I ticked the box. After payment, I am told I can't use any code or pin to access the gym (even normal entrance) until I go through an assessment but they sure charged me. Now I'm stuck waiting for a reply and can't access the gym in the meantime, really awful procedure and a very bad first impression.

Risposta di PureGym UK - Wakefield
Lots of broken machine, the machine that did work were very squeaky so not well maintained.
Ideally before purchasing a day pass or monthly pass should be told what equipment is unavailable due it broken machinery

Risposta di PureGym UK - Wakefield
I am down as a buddy on my boyfriend’s membership at trinity Wakefield gym yet my PIN code is down for new Wakefield gym. Yet not 1 member of staff at pure gym Wakefield can help us sort it out which I think is discusting.

Risposta di PureGym UK - Wakefield
App - It's difficult to find how to rejoin. Personally, if a customer was in a canceled status and wanted to rejoin, I would have more notifications/pops linking them directly to the rejoin page. Instead, at the moment i go to the "Acocunt" page then have to "Your membership " where you wouild assume the rejoin butotn would be..... then i had to search using the Find out more button, then search how to rejoin, then to be directed to the landing page "You". Seems a bit long-winded when your wanting some to rejoin ASAP.
Also, if im going on the Pure Gym app and my account is canceled, would you not want a pop-up modal to hit the screen straight away with a "rejoin" button? as why would i be in the app if it's canceled if not to rejoin?
Also i got charged £10 admin fee when it got added to my basket as £0 joining fee? WHy have i been charged? The code worked and got added to the summary page but on the payment page, it got added back in, and i had to pay; otherwise, i couldn't get into the gym.

Risposta di PureGym UK - Wakefield
Such an easy app to use. Pick your choice of membership and select and pay. Done.

Risposta di PureGym UK - Wakefield
It was straight forward and easy you pick what you wanted it took less than 5mins to complete and I like the gym I picked for its cleanliness friendly & helpful staff

Risposta di PureGym UK - Wakefield
Not attending a gym for quite a few years I was a little nervous. One my first visit I felt safe and my nerves went almost immediately 🙂

Risposta di PureGym UK - Wakefield
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