PureGym UK - Sevenoaks Recensioni 122

TrustScore 4 su 5

4,1

Otford Road Retail Park, TN14 5EG Boston, GB


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Valutata 4 stelle su 5

It’s a large, spacious gym with new equipment, albeit some are already not working. (New gym) It’s very busy 5-7pm and you often have to wait for popular equipment and the parking is a nightmare... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sevenoaks Puregym is managed really well in the sense that all equipment is maintained well and has regular inspections. I've been to many puregyms where there have been screws lose in equipment a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Pure Sevenoaks is lovely, staff are friendly ans approachable, locker rooms/showers clean. Equipment regularly available. Having parking on site is amazing, and the main reason I signed up to this gym... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Everything is perfectly fine apart from the fact that there are no sanitising stations to wipe off the equipments (i.e. blue roll and antibacterial sprays) prior to use when necessary. Eventually you... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Palestra
  2. Palestra e centro fitness

Informazioni su PureGym UK - Sevenoaks

Scritti dall'azienda

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informazioni di contatto

  • Otford Road Retail Park, TN14 5EG, Boston, Regno Unito

4,1

Molto buono

TrustScore 4 su 5

122 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 1 stelle su 5

PureGym is absolutely disgusting when…

PureGym is absolutely disgusting when it comes to cleanliness and hygiene. Many members do not wipe down machines, benches, or equipment after use, leaving sweat behind for others to deal with.

What is even more frustrating is that staff often appear to be sitting around rather than actively monitoring the gym floor. Staff should be regularly walking around, encouraging members to clean equipment after use, and ensuring hygiene standards are maintained throughout the gym.

A gym should be a clean and safe environment for everyone, and currently this is not the experience being provided. I would appreciate seeing staff take a more proactive approach to maintaining cleanliness and addressing these issues.

3 giugno 2026
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Risposta di PureGym UK - Sevenoaks

Hi Chez- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. We continue to ask, as we always have, that members bring with them a towel with them to wipe kit before and after use and where possible, the team will remind members of this. If you would like to discuss this further, please reach out to the Gym Manager directly who will be happy to monitor this further and ensure the cleanliness of the gym is as expected. Thanks, PureGym

Valutata 2 stelle su 5

Frustrating

While the team has been polite, I am genuinely disappointed with how they handle account issues. I was accused of 'cheating the system' and had my account blocked without any prior warning or opportunity to explain myself before they blocked it..

It really leaves a bad taste in your mouth when a company assumes the worst before simply asking a question.

I had a very simple explanation for the situation, which I've now emailed to them, but this whole ordeal could have been avoided with better communication.

25 maggio 2026
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Risposta di PureGym UK - Sevenoaks

Hi Melvin- Thank you for taking the time to leave this review, we're sorry to see it's 2 stars. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, we always recommend reaching out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. If you’ve got in touch and received an auto-reply by email, you may need to respond to this before we can resolve your issue. Please be assured that our team are always ready to assist and ensure your concerns are addressed as soon as possible so we can try to resolve this. Thanks, PureGym

Valutata 5 stelle su 5

Guys are smashing it

The staff and management at Sevenoks gym are so helpful and friendly and ready for any support you need

13 maggio 2026
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Risposta di PureGym UK - Sevenoaks

Hi Shane- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we’re proud to have such a dedicated team. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Valutata 5 stelle su 5

The gym is spacious

The gym is spacious, has good modern equipment, staff are helpful and visible and it doesn’t have extremely loud music. It’s also very clean, even in the showers after the teenagers have been in. PT Carlos is great too.

12 febbraio 2026
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Risposta di PureGym UK - Sevenoaks

Hi Joanna- Thanks for taking the time to leave this review, we're delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout and we also love being able to help and chat to our members when given the opportunity to do so! We’re so glad to hear of this excellent experience, and we’re proud to have such a dedicated team. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you back at the gym soon! Thanks, PureGym

Valutata 5 stelle su 5

Easy sign up!

30 ottobre 2025
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Risposta di PureGym UK - Sevenoaks

Hi Terry - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Valutata 5 stelle su 5

Best spin classes with Darren!

The Wednesday morning spin class with Darren are just the best classes ever!
Since I joined 3 months ago, I always make sure to book this one. Full of great energy! I recommend

22 ottobre 2025
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Risposta di PureGym UK - Sevenoaks

Hi Margaux - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym

Valutata 5 stelle su 5

Great gym

Friendly, well run gym. Good classes and equipment

27 settembre 2025
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Risposta di PureGym UK - Sevenoaks

Hi Marie - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. It’s great to see your positive comments! Thanks, PureGym

Valutata 5 stelle su 5

Seamless onboarding process!

Seamless onboarding process!

24 settembre 2025
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Risposta di PureGym UK - Sevenoaks

Hi Ehi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Valutata 5 stelle su 5

Really easy to join and app very user friendly

Really easy to join, great deal for joining through my vitality health insurance. Easy use app.

3 settembre 2025
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Risposta di PureGym UK - Sevenoaks

Hi Sean - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward and you managed to secure a discounted rate. Enjoy your workout sessions! Thanks, PureGym

Valutata 5 stelle su 5

Excellent gym

Excellent option for those travelling with work - hassle free 3 day pass - works well for me!

Excellent gym, good buzz….. lots going on

14 agosto 2025
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Risposta di PureGym UK - Sevenoaks

Hi Scott - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments and hear that you found the 3 day pass option a hassle free way to access the gym! Thanks, PureGym

Valutata 5 stelle su 5

Very helpful member of staff explained…

Very helpful member of staff explained it all then went online and joined

26 giugno 2025
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Risposta di PureGym UK - Sevenoaks

Hi Simon - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valutata 5 stelle su 5

Simple and straight forward and the App…

Simple and straight forward and the App is easy to navigate

27 maggio 2025
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Risposta di PureGym UK - Sevenoaks

Hi Wentworth - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Valutata 5 stelle su 5

Very easy to do and necessary…

Very easy to do and necessary information provided

13 maggio 2025
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Risposta di PureGym UK - Sevenoaks

Hi Morgan - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Valutata 5 stelle su 5

Excellent experience signing up

Excellent experience signing up. Very easy. Everything was explained clearly. Looking forward to getting started.

27 febbraio 2025
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Risposta di PureGym UK - Sevenoaks

Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Valutata 5 stelle su 5

Joining for the first time

Excellent web site set up giving clear and concise information and instructions on what to expect how to join and what services and costs apply

24 febbraio 2025
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Risposta di PureGym UK - Sevenoaks

Hi David - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Valutata 5 stelle su 5

Get yourself to Sevenoaks!

Fantastic equipment, really friendly staff and clean facilities

18 gennaio 2025
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Risposta di PureGym UK - Sevenoaks

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Valutata 5 stelle su 5

It was a very busy time

It was a very busy time. My partner reported the male bathroom was very dirty.

21 gennaio 2025
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Risposta di PureGym UK - Sevenoaks

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Valutata 5 stelle su 5

The sevenoaks Puregym is managed really…

The sevenoaks Puregym is managed really well in the sense that all equipment is maintained well and has regular inspections. I've been to many puregyms where there have been screws lose in equipment and poor maintenance in machines. This is not the case in sevenoaks puregym. The gym is clean and kept in good condition. The staff there post information on social media so everyone attending this gym knows and understands new things and need to know info about the gym.

30 dicembre 2024
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Risposta di PureGym UK - Sevenoaks

Hi Thomas. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valutata 5 stelle su 5

Great PG branch with helpful PT's

I've been using PG Sevenoaks for several months now, splitting my time between here and other PG's. By far, this is the best PG branch I have come across. Clean & tidy, good range of equipment and timetable is good with helpful PT's.

2 dicembre 2024
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Risposta di PureGym UK - Sevenoaks

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Valutata 5 stelle su 5

I would throughly recommend Sevenoaks…

I would throughly recommend Sevenoaks PureGym. A great experience

2 dicembre 2024
Non scritta su invito
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Risposta di PureGym UK - Sevenoaks

Hi Tom - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

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