PureGym UK - Salford Recensioni 89

TrustScore 2 su 5

2,2

107-111 Mather Way, M6 5JP Manchester, GB


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Valutata 3 stelle su 5

The gym is okay, however getting on the weight machines seems to be difficult as the men are always on them and it’s always super busy in them areas. So getting a go of them machines can be quite har... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The gym floor always has weights strewn on the floor, the functional fitness area has equipment left in the way after classes, people leave used blue roll lying around, layers of dust on machines and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Since joining Tyldsley new gym all the staff and trainers have been very friendly and very helpful giving tips and help on exercises. The equipment is spot on and with the app it’s great for booking c... Leggi di più

Valutata 5 stelle su 5

I enjoy the classes at pure gym Salford.. all the personal trainers who hold the classes are great. Especially Colin, they are all as good as eachother but I particularly like Colin as he is encouragi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Palestra
  2. Palestra e centro fitness

Informazioni su PureGym UK - Salford

Scritti dall'azienda

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informazioni di contatto

  • 107-111 Mather Way, M6 5JP, Manchester, Regno Unito

2,2

Scarso

TrustScore 2 su 5

89 recensioni

5 stelle
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2 stelle
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Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 1 stelle su 5

Classes are abnormally loud

Classes are abnormally loud, would say their is no point in earphones / headphones you wouldn’t hear a thing regardless

24 aprile 2026
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Risposta di PureGym UK - Salford

Hi- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this and any disruption this has caused to your workout. We provide all of our teams with bespoke music platforms created just for fitness classes which provide a wide range of motivating music specific to each class type PureGym offers. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info, including dates and time, they will be more than happy to look into this for you and ensure the music is kept at the expected volume. Thanks, PureGym

Valutata 1 stelle su 5

The gym is dirty

The gym is dirty, unhygienic and absolutely stinks - I’ve never seen it cleaned. Staff are useless and have no care whatsoever for the gym attendees, I don’t think have of them even have a sports qualification. The gym is dangerous and I wouldn’t recommend going on your own or at night - it’s full of not rights. There are so many other independent gyms which are much safer, cleaner and better value for money. Avoid at all costs.

18 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Harassment enablers

Happy to let a man harass a woman and when it's brought to their attention they do nothing.

Find an alternative that actually has some respect for it's female members.

27 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Not safe for women

Honestly disappointed seeing a gym not advocate for the safety of w omen when she is being harassed by another gym goer.
The lack of action is clearly down to laziness. Nice to see where their priorities lay.

25 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

A gym who priorities dangerous creepy men even after they’ve harassed other gym members

Not sure why they’re deleting reviews but if a woman has been constantly harassed by another gym goer, I’m not sure why you can’t resolve the situation. The creepy man in question must be held accountable and receive consequences for his actions. Now you’ve lost a lovely customer and kept a dangerous, creepy male at your gym. Well done.

26 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Unsafe space for women

After hearing about a woman that was harrased so much at this gym to the point of her cancelling her membership, I felt the need to make other women aware that this is NOT a safe space for women, especially since the owner thinks it's acceptable to delete reviews. Ignoring a harassment report is utterly disgusting, this should be taken seriously and now you are dealing with the consequences of your actions, which you choose to hide!

26 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Nice place and best walkout experience.

Nice place and best walkout experience.

18 luglio 2025
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Risposta di PureGym UK - Salford

Hi Michael. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valutata 2 stelle su 5

PureGym Salford has just had a refurb but it's scruffy and rough.

The gym's just had a refurb, but it's just so incredibly scruffy, untidy and grim that you don't notice. Sadly the clientele are pretty selfish and incapable of returning weights or even putting a water bottle in the bin. It's a depressing space really.

It does get insanely busy during peak times but there is a good amount of equipment. However, when classes are held on the gym floor, the music is insanely loud and it creates an aggressive, intimidating, unwelcoming atmosphere. It’s really awful.

I feel like the managers and staff aren't doing enough to make the PureGym Salford friendly or welcoming or clean and organised. I know it's an impossible task with the selfish clientele, but a major culture change and effort is needed to make this gym feel more welcoming.

The only reason I go is because it's close to my home. Otherwise I'd avoid it like the plague.

5 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5
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Risposta di PureGym UK - Salford

Hi Joanna. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are sorry to hear of your recent negative experience with PureGym and we would like to also apologise for any inconvenience caused by this. We would like to assure you that we are reviewing this feedback and will ensure this is addressed in club as soon as possible. If you have any further concerns, please do not hesitate to contact our team at member.services@puregym.com who are happy to help! Thanks, PureGym

Valutata 4 stelle su 5
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Risposta di PureGym UK - Salford

Hi there - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would be great to know where we can improve, please do let us know! Thanks, PureGym

Valutata 2 stelle su 5

Only go here if you’re desperate.

Only go here if you’re desperate.

This used to be a good gym, they had so many classes before like Legs,bums and tums; which I understand it’s now GLC but there’s so few classes of this now. This used to be basically every day around 5 and every Saturdays and now nothing.

They also used to have Circuit glass in the STUDIO which I loved because it made me loose so much weight and was in the studio.

All you seem to have now is Hyrox. That’s it.

You have equipments that have been out of use for ages now, like the stair master machines.

The staff is barely around too.

31 luglio 2025
Non scritta su invito
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Risposta di PureGym UK - Salford

Hi Mary,

Thank you for taking the time to leave us this review, we're sorry to see it's only 2*.

We frequently review our class timetables to ensure that the classes offered meet both member demands and staff availability. This does mean we may have to change the times of some classes or remove them completely, but we can ensure your feedback will be kept in mind for the next timetable review.

We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible.

If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can.

Thanks, PureGym

Valutata 1 stelle su 5

Code for day pass simply didn’t work

Code for day pass simply didn’t work, and when I tried to get a member of staff by pressing the button multiple times it did not work. Calling the help number didn’t work either - I feel scammed.

15 giugno 2025
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Risposta di PureGym UK - Salford

Hi Theo - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback and we are sorry to see this is 1 star and hear of this issue. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Valutata 5 stelle su 5
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Risposta di PureGym UK - Salford

Hi Precious - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Valutata 5 stelle su 5

Really great reception by Jimmy

Really great reception by Jimmy, the manager. Made to feel so welcome with a tour of the club.

9 gennaio 2025
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Risposta di PureGym UK - Salford

Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Valutata 1 stelle su 5

Not a safe place for neurodivergent people

3 gennaio 2025
Non scritta su invito
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Risposta di PureGym UK - Salford

Hi Ben - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.

Valutata 5 stelle su 5

Absolutely excellent to use

Absolutely excellent to use, lockers rooms and showers are spotless, fantastic gym.

29 dicembre 2024
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Risposta di PureGym UK - Salford

Hi Paul - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Valutata 3 stelle su 5

Classes are great

Classes are great, some PTs are very professional and some not, but overall they have positive attitudes towards people.
The only issue that makes me think about switching to another gym is cleaning issues. Female toilets and showers are not clean and some point I’d say disgusting. I can’t blame the cleaner as I think she is the only staff that has to deal with this. I’d suggest to add more staff to improve cleaning, it’s people hygiene and should be cared.
Thank you

29 dicembre 2024
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Risposta di PureGym UK - Salford

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your visits.

We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.

With regards to our PT's it would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time of classes or names etc.) so this can be properly investigated. Thanks, PureGym

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