PureGym UK - Nottingham Basford Recensioni 129

TrustScore 4 su 5

3,8

Sovereign House, NG7 7BA Nottingham, GB


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Valutata 4 stelle su 5

This is a fantastic gym at a fair price, open 24hrs, providing fantastic equipment & good facilities. Some members spoil it for other by using padlocks 🔐 on the lockers forcing other considerate memb... Leggi di più

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Valutata 5 stelle su 5

Excellent gym, friendly environment, plenty of choice of equipment and space to do your exercise. Personal trainers at hand. Excellent opening hours, basically you can go whenever you want 🙌 Can... Leggi di più

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Valutata 1 stelle su 5

this is NOT a bad review for Basford gym but of Puregym itself. I really wanted to come to this gym as it is the closest one to me. However i refuse to pay £10 joining fee. So i went to Puregym... Leggi di più

Valutata 5 stelle su 5

PureGym is hands down my favourite gym. They have all the amenities needed (obviously), plus the fact that they have a cleaning station is just amazing and not a lot of gyms have that! Their environme... Leggi di più

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Dettagli dell'azienda

  1. Palestra
  2. Palestra e centro fitness

Informazioni su PureGym UK - Nottingham Basford

Scritti dall'azienda

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informazioni di contatto

  • Sovereign House, NG7 7BA, Nottingham, Regno Unito

3,8

Molto buono

TrustScore 4 su 5

129 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 4 stelle su 5

Fantastic gym at fair price.

This is a fantastic gym at a fair price, open 24hrs, providing fantastic equipment & good facilities. Some members spoil it for other by using padlocks 🔐 on the lockers forcing other considerate members that leave the lockers for others when they’re not at the gym to leave their personal stuff on the floor or hogging it around with them during workout. PureGym should put a stop to this.

4 luglio 2025
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Risposta di PureGym UK - Nottingham Basford

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We also know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference so being open 24/7 means we can provide for everyone, anytime, anywhere!

With regards to using the lockers available within the gym, members can only store their belongings in lockers while using the gym. We ask that members only keep their stuff in the lockers for the duration of their visit. If belongings are left in them overnight, we will break the lock and put the contents into lost property. If you have any concerns regarding this, please speak to a member of the gym team directly and they will be happy to assist further. Thanks, PureGym

Valutata 1 stelle su 5

Offer codes never work

this is NOT a bad review for Basford gym but of Puregym itself.
I really wanted to come to this gym as it is the closest one to me. However i refuse to pay £10 joining fee.
So i went to Puregym Main site and it had a Zero joining fee offer, but this does not work for the Basford gym. In fact none of the Main site offers never work for the Basford Gym.
I have sent 2 emails to Puregym so called customer service weeks ago and never got a reply.

9/4/2026
Todays code on Puregym's Main Website 50% off first month and no joining fee. Guess what! it does not work for the Basford Gym.

28 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Like I’ve never been away

Like I’ve never been away! It’s been 2 years but saw some familiar faces this morning. Equipment looks shiny and new which was great to see. Busy gym but no problem doing my routine didn’t have to wait for anything.

22 gennaio 2026
Non scritta su invito
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Risposta di PureGym UK - Nottingham Basford

Hi David- Thanks for taking the time to leave this review, we're delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We also do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. Our gyms can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym! We are really happy to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym

Valutata 3 stelle su 5

Over priced

Poorly maintained equipment parts missing or falling off for the monthly cost you would expect better needs a lot of improvement

9 maggio 2025
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Risposta di PureGym UK - Nottingham Basford

Hi Trevor- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can so this can be investigated further. Thanks, PureGym

Valutata 4 stelle su 5

Value for money

It does exactly what it says on the tin - no frills!

What you'd expect, for what you are paying. A clean gym, with enough equipment to do what you need, when you need.

Always seems to be a shortage of sanitiser spray, so if you are a germaphobe... its probably not the place for you!

18 novembre 2024
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Risposta di PureGym UK - Nottingham Basford

Hi there - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We continue to ask, as we always have, that members bring a sweat towel with them to wipe equipment. Outside of this, our gyms have full cleaning schedules. If you have any specific suggestions, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Valutata 5 stelle su 5

Good equipment

Good equipment

16 settembre 2025
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Risposta di PureGym UK - Nottingham Basford

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. It’s great to see your positive comment! Thanks, PureGym

Valutata 5 stelle su 5

Really easy to sign up and it has a app

Really easy to sign up and description is great for each package you want to sign up for.

18 agosto 2025
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Risposta di PureGym UK - Nottingham Basford

Hi Jade - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you have been able to check out some of the other features available on the app, there is lots to explore on there! Enjoy your new membership! Thanks, PureGym

Valutata 5 stelle su 5

Easy to join and information is easy to…

Easy to join and information is easy to understand

13 luglio 2025
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Risposta di PureGym UK - Nottingham Basford

Hi Stephen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valutata 5 stelle su 5

Very good gym and very clean

Very good gym and very clean

10 luglio 2025
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Risposta di PureGym UK - Nottingham Basford

Hi Shan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valutata 1 stelle su 5

Cheap gym with cheap experience….

Been going to gym on and off for few years. Lately it’s been overcrowded to the point that sometimes there is queue to do a workout, hunting for weights etc. Since it’s cheap hence there are some hunks with absolutely no etiquettes. Weights left anywhere everywhere by some idiots. Worst of all sometimes there is no hand wash liquid or even toilet paper there….looking for another gym from next month….

17 maggio 2025
Non scritta su invito
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Risposta di PureGym UK - Nottingham Basford

Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club to ensure a safe environment for staff and members. Thanks, PureGym

Valutata 5 stelle su 5

Nice place to do exercise lifting…

Nice place to do exercise lifting weights ,spacious car park and free .

16 maggio 2025
Non scritta su invito
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Risposta di PureGym UK - Nottingham Basford

Hi Andreea - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valutata 5 stelle su 5

Excellent gym.

12 maggio 2025
Non scritta su invito
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Risposta di PureGym UK - Nottingham Basford

Hi Krisztian - Thank you so much for sharing your feedback, we’re thrilled to see your 5-star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valutata 5 stelle su 5
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Risposta di PureGym UK - Nottingham Basford

Hi Steven - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.

Valutata 5 stelle su 5

Amazing gym

Amazing gym, love to train here.

10 aprile 2025
Non scritta su invito
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Risposta di PureGym UK - Nottingham Basford

Hi Chris. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valutata 5 stelle su 5

Loved my gym session

28 marzo 2025
Non scritta su invito
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Risposta di PureGym UK - Nottingham Basford

Hi Nelson. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valutata 5 stelle su 5

Seamless registration.

Seamless registration.

3 marzo 2025
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Risposta di PureGym UK - Nottingham Basford

Hi Chukwuebuka - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Valutata 2 stelle su 5

Disappointed and VERY dirty/ untidy.

First time in this particular Pure Gym and it was VERY untidy and quite dirty. But, there were a wide range of machines and space to exercise with.

However, there were weights left all around the gym, left on machine as well as machines like the Air bike and benches left in the way of the weights making it difficult to use them or even the space around it.

There were a number of empty water bottles used tissues and blue roll left around the gym floor and on machines making it very uncomfortable to exercise in.

Unfortunately, I didn't see any cleaning stations or bins other than in the changing room.

The changing rooms smelt like a urinal and generally unclean with one of the doors off the cubical hanging on. - Could definitely use some basic hygeine attention!

Overall, the wide variety of equipment was good although they were very basic and could do with updating. But the biggest thing for me was the poor level of cleanliness that let it down drastically. Both members and staff could help improve this.

3 marzo 2025
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Risposta di PureGym UK - Nottingham Basford

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to address this. We fully understand the importance of cleaning supplies being made available and will be dealt with. Thanks, PureGym.

Valutata 5 stelle su 5

Good experience - All under one roof

You can find everything you need to exercise for fitness under one roof.

1 marzo 2025
Non scritta su invito
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Risposta di PureGym UK - Nottingham Basford

Hi here - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Valutata 4 stelle su 5

Easy to deal with

Easy to deal with

15 febbraio 2025
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Risposta di PureGym UK - Nottingham Basford

Hi Chris - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Valutata 5 stelle su 5

decent facilities

Quite good facilities, has improved quite a bit since i last used to go there. Easy access to get in but can be very packed and not very spacious around peak times.

20 gennaio 2025
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Risposta di PureGym UK - Nottingham Basford

Hi Rhidian! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym

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