Great gym with state ofthe equipment, modern and clean, but... I tried two classes GLC and Zumba. A complete travesty. In the first class the trainer walked around the whole time with an energy drink... Leggi di più
Sede
Cambia sedeUnit 1, Northfield Retail Park, NN16 9TS Kettering, GB
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Good classes. Adequate amount & range of equipment to suit all needs & workouts. Find the booking App 'glitchy' & doesn't work well inside the gym- metal building! Need to book popular, particular... Leggi di più
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Great choice of equipment. Staff friendly and helpful. Feel safe there. For improvement - there has been a leak in the ceiling which has caused a lot of damage and resulted in significant black mould,... Leggi di più
L'azienda ha risposto
Easy to sign up - hard to resist a half price month and no joining fee. I used to go to their Corby gym and only left because of the distance. Hoping Kettering is equally good..... cant see why it wou... Leggi di più
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Dettagli dell'azienda
Informazioni su PureGym UK - Kettering
Scritti dall'azienda
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Informazioni di contatto
Unit 1, Northfield Retail Park, NN16 9TS, Kettering, Regno Unito
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great gym but not good trainers
Great gym with state ofthe equipment, modern and clean, but... I tried two classes GLC and Zumba. A complete travesty. In the first class the trainer walked around the whole time with an energy drink and a phone, without any approach, not even showing the exercises. In every other gym in the city there is a waiting list for Zumba. Maybe you should think about why almost no one attends this class - some kind of dance, more like jumping without any rhythm.

Risposta di PureGym UK - Kettering
There are no tissues at all in the gym.No action was taken in spite of repeated attempts to email the team. No tissues since my joining in September 2025
Without tissues or disinfectant wipes, it becomes difficult to clean the machines before and after use, which raises hygiene concerns and increases the risk of spreading viral infections.

Risposta di PureGym UK - Kettering
Good gym
Good gym, showers are gross and vending machines are always broke, been trying to buy a pad lock for months but card
Reader doesn’t work

Risposta di PureGym UK - Kettering
Rude, Unprofessional, and Unnecessary Confrontation
I'm writing this as a loyal PureGym member of several years, and I am still reeling from an experience I had this morning. I was mid-set on the SkiErg when a staff member approached and asked if I was still using it. Despite my hands being on the handles and replying "yes," I was told, "Well, you have to get off, I have a class now."
I was taken aback by his abruptness. I asked if I could please just finish my set, and he refused. I then offered to share the machine, as is commonly encouraged at PureGym, and was again flatly told "no." All of this was done in a loud and rude manner, leaving me feeling embarrassed and confused in front of a busy gym.
To make matters worse, he wasn't even prepared to start his class. While I was speaking to another, more helpful, staff member about my upset, he was still in the process of setting up. He could have easily allowed me the 2 MINUTES I needed to finish my set. The other staff member was very sympathetic and agreed his approach was poor.
I do not expect to be spoken to so rudely. This incident was completely unnecessary, soured my entire morning, and reflects very poorly on the standards at PureGym. Better staff training on basic communication and customer respect is clearly needed and a review of whether you have enough high-demand equipment for your members.

Risposta di PureGym UK - Kettering
Very friendly and clean environment
Very friendly and clean environment. Nice gym community, best gym ever been. Keep going, keep the standards so high.

Risposta di PureGym UK - Kettering

Risposta di PureGym UK - Kettering
Gym for anytime
Good atmosphere, open 24 hours,plenty of equipment,excellent choice of different classes( although i haven't attended any)been a member since March 24 absolutely recommed it. I didn't give 5 star sometime i felt inadequate human interaction lacks customer service experience. Overall work for me so fab👍👍

Risposta di PureGym UK - Kettering

Risposta di PureGym UK - Kettering
Gym atmosphere is great
Gym atmosphere is great. Equipment is of high standard and always good availability

Risposta di PureGym UK - Kettering

Risposta di PureGym UK - Kettering
Good equipment but don't have access to…
Good equipment but don't have access to the ladies wc in the morning

Risposta di PureGym UK - Kettering
Friendly staff, good vfm
The staff are friendly and the range of classes good. Membership is also good value for money

Risposta di PureGym UK - Kettering
Great choice of equipment
Great choice of equipment. Staff friendly and helpful. Feel safe there. For improvement - there has been a leak in the ceiling which has caused a lot of damage and resulted in significant black mould, this is a little off-putting and concerning health-wise.

Risposta di PureGym UK - Kettering
Love training at pure gym Kettering
Love training at pure gym Kettering - staff are always available should one need to discuss any issues - friendly and clean - female changing room clean and modern - brilliant

Risposta di PureGym UK - Kettering
Equipment
The gym needs more hammer strength machine, they only have 1 for upper chest, and 1 for lateral row. They have a calves machine that you have to stand like your in a hack squat machine, it's not as good as a seated one which they don't have.

Risposta di PureGym UK - Kettering
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