Likes. 24 hour access. Good range of kit Dislikes. Dirty toilets and changing rooms. No hand sanitizer. Paper towels to clean machines had run out. Overall I enjoy pure gym as it is good value an... Leggi di più
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Swindon Retail Park, BB8 8LU Colne, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Likes. 24 hour access. Good range of kit Dislikes. Dirty toilets and changing rooms. No hand sanitizer. Paper towels to clean machines had run out. Overall I enjoy pure gym as it is good value an... Leggi di più
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the gym is clean and well kept, as are the changing rooms and toilets, haven't used the showers so I can't comment, but so far my only complaint is how much of the space is dedicated to classes and no... Leggi di più
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I love this gym and we are lucky to have it in our doorstep. The staff are always friendly and approachable, the equipment up to date and in good condition amd there's always an upbeat atmosphere. M... Leggi di più
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Daniel the manager talked me through all the machines and what would be best for me as I have health conditions. Seems easy to understand and workout routines can be followed via the app especially if... Leggi di più
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Scritti dall'azienda
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Swindon Retail Park, BB8 8LU, Colne, Regno Unito
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About 2-3 week ago I was called a prick by the gym manager when I informed him that a cross trainer wasnt working,apparently he didn't like.me.shouting yo n clicking my fingers trying to get his attention, then after my workout I.was asked into the office by the assistant manager, where he went on to tell me that nobody in the gym liked me and hed had loads.of complaints,but I only.speak to 5 or.6 people and keep my head down most.of.the time ,and I was never told.about.any issues after any of the so called complaints ,he then went on to tell me that what the gym manager did.was understandable because we had bad blood ,which is hard to believe as I only ever spoke.to him once and didn't like his macho attitude and the way he belittled the then assistant manager dan to me,telling me he was having a crying holiday because he didn't get the managers job,so I avoided eye contact and any other contact, he wasnt my kind if person ,but I didn't have any bad blood ,what I did do was leave bad reviews when asked ,i normally wouldn't leave any review but the cheap air conditioning was making it hard to train with it being turned on full and blowing freezing cold air on to the benches ,so while leaving reviews on this I left an honest evaluation of the gym with regards to cleanliness and bad atmosphere, so I knew he k ew it was me leaving the reviews, but I was asked to leave a review, but it seems if you leave a bad review then the manager starts an argument, and tries to embarrass you in front of other gym.memebers ,calls you a prick and the assistant manager puts you down and tries.to make you believe its.all your fault ,now I.left.a review here on trustpilot when it happened, and normally when I leave a review I get a reply from puregym with a list.of excuses or lies ,but not this time ,now I haven't felt comfortable going back in to the gym so Ive waited.for a reply from PureGym, so 3.weeks without working out and I e still.had no reply or.an apology, or.we.will.look.in to it ,when normally I get a reply within a week or so
I enjoy the cycle classes and Jack makes the classes challenging and fun

Risposta di PureGym UK - Colne
I trained at this gym for over 10 years and have always respected the equipment and other members. Recently I was spoken to in a very disrespectful and patronising manner by a PT regarding “not dropping weights” – despite the fact I only ever lower weights in a controlled way and, if fatigued, allow them to drop slightly from a low height. I do not slam weights, and the flooring is rubber. I have never once had this raised as an issue in over a decade of training here.
When I raised the situation with the manager, I was met with the same dismissive attitude rather than a professional conversation or any attempt to understand my side.
This experience completely changed how I felt in the gym, and I no longer felt comfortable training here. I’ve now moved to a different gym where the atmosphere is far more respectful.
Very disappointing after so many years of loyalty.

Risposta di PureGym UK - Colne
10/10 would definitely recommend to friends and family!

Risposta di PureGym UK - Colne

Risposta di PureGym UK - Colne
Returning member. Straight forward re-enrollment process with minimal sales fluff thrown in. Good to see classes are still included with Core memberships.

Risposta di PureGym UK - Colne
Overall I felt that it was a great place to work out. The people and staff really friendly. You’re able to just go and do you.

Risposta di PureGym UK - Colne

Risposta di PureGym UK - Colne

Risposta di PureGym UK - Colne
It was not k , good simple questions, and a great gym pure gym

Risposta di PureGym UK - Colne
The PT that gave me my introduction was extremely pleasant and professional which lead to me feeling comfortable in a place I had never thought of joining before. A day or 2 later I went for a class which I found my fitness wasn't ready for and the PT for the class was very patient and advised what i should focus on :) I appreciate the feeling of being accepted into what feels like a foreign atmosphere to me.

Risposta di PureGym UK - Colne
PureGym is easy, close by, a safe, calm environment to work out in and has all the equipment you need.

Risposta di PureGym UK - Colne
Wouldn’t let me in with my pin for the three day day

Risposta di PureGym UK - Colne

Risposta di PureGym UK - Colne
Downloaded the app as instructed but it wouldn’t let me use the pin I had been provided as a friend … therefore couldn’t access the gym and no-one was around to answer the buzzer, or to help me get into the gym

Risposta di PureGym UK - Colne
As an existing member I had a look at the offer and grabbed it. Been wanting to get back but couldn’t really afford it but the 3 month half price offer sealed it for me. I love PureGym and the guys at my local one in colne are excellent

Risposta di PureGym UK - Colne

Risposta di PureGym UK - Colne
Excellent facilities at very competitive rates with no fixed contract.

Risposta di PureGym UK - Colne
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