Was shown around by very helpful staff called Dolly. Was keen to assist with questions on the equipment and facilities.
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Was shown around by very helpful staff called Dolly. Was keen to assist with questions on the equipment and facilities.
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I like the large number of dumbbells that are offered and the wide varieties of machines. However, the machines are very close together and you sometimes have to get in someone's personal space just t... Leggi di più
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My first day going to the gym… going up the stairs there was a homeless person laying on the stairs, doing his drugs and getting ready to sleep. I turned around and came back home - really thinking ab... Leggi di più
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Good value for money. I've been a member since Pure Gym took over the facility. Decent quality equipment in sufficient numbers, even at busy periods. The Personal Trainers working out of Camden also... Leggi di più
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Scritti dall'azienda
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
193-199 Camden High Street, NW1 7BT, Camden, London, Regno Unito
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Ha risposto al 92% delle recensioni negative ricevute
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Was shown around by very helpful staff called Dolly. Was keen to assist with questions on the equipment and facilities.

Risposta di PureGym UK - Camden

Risposta di PureGym UK - Camden
The Camden branch in London has a good location, but the toilets are always very dirty and not cleaned properly.

Risposta di PureGym UK - Camden
It's a well run gym with members quietly getting on with their workout. The only issue can be finding a free locker as many seem to be permanently locked.

Risposta di PureGym UK - Camden
Great experience only the showers could be a few degrees warmer

Risposta di PureGym UK - Camden
Good value for money. I've been a member since Pure Gym took over the facility. Decent quality equipment in sufficient numbers, even at busy periods. The Personal Trainers working out of Camden also are excellent quality.

Risposta di PureGym UK - Camden
Good experience but pity about the rough sleepers on the stairs. Although they seem harmless enough.
I´ve given Pure the top score of 10 for the empowering, enlivening, exciting, emotionally fulfilling excercise classes, full aray of machines, clean changing room & showers, and incredibly friendly & helpfull staff. I´d recommend the Camden Pure gym to all, and already have/do.

Risposta di PureGym UK - Camden
Please get more protectors for the bars, I can’t do my workout properly without them. There never seems to be any available/they seem to be missing all the time. It’s a very standard piece of equipment the gym should be providing.

Risposta di PureGym UK - Camden
Great value for money!
Decent facilities, the gym equipment makes good use of the building space, it wasn’t crowded and my session went well. I’d say it makes a great emergency gym or second gym.

Risposta di PureGym UK - Camden
Today was great, always prefer training at the gym when Daniel is working on shift as know it will be clean (unlike on other days). Would be great if this could be done by other trainers on other days too!!

Risposta di PureGym UK - Camden
There was poo overflowing from the toilets and also there was equipment lacking

Risposta di PureGym UK - Camden
Process was very simple, everything was laid out clearly and I was able to quickly find the membership I wanted. I got the 7 day pass, and I specifically liked that they were clear about the fact that the days are consecutive, rather than hiding this in small print somewhere. The instructions were also very clear on how to get into the gym.

Risposta di PureGym UK - Camden
Pure gym CAMDEN Unhygienic and unsafe.
I am writing this to express my deep concern regarding the persistent unhygienic and unsafe conditions at camden pure gym For quite some time now, the gym has been plagued by an overwhelming odor of urine and poo noticeable upon entry. It is incredibly disheartening to find that the lift and surrounding areas are frequently soiled with urine.
Additionally, I have noticed a disturbing increase in drug users loitering and even sleeping on the premises daily. Drug paraphernalia is often found on the stairs, and drug dealers are frequently standing by the main entrance in the evenings. These issues not only make for an unpleasant environment but also raise significant safety concerns for members.
It is clear that these problems are ongoing, yet there seems to be little action taken by PureGym’s head office. It feels as though the priority is solely on collecting monthly memberships, with no regard for the safety, cleanliness, or overall experience of its members.
I strongly urge you to address these issues immediately for the well-being of all members and to restore a safe and healthy environment in the gym. I hope to see swift action on this matter.

Risposta di PureGym UK - Camden
Manager Anthony was very friendly and helpful. He went out of his way to make me and my daughter feel comfortable and welcome. The other employee that had excellent customer service was Daniel who offers us a free class and personal training. The music was great and we loved the variety is equipment. We are from Tampa Florida in US and we’re going to recommend this gym to all our friends that travel to the UK . Thank you so much! Dee and Angelina Parrino

Risposta di PureGym UK - Camden
I enjoyed the abundance of equipment. The entry was confusing as after standing in the "lobby" to apply for a day pass on my phone only the double circle doors allow entry to day pass members. It would be nice if there was someone there to help sign you up and take payment instead of waiting 7 minutes for an emailed code. Also noone else wipes down their machines nor puts their weights back which is disgusting and annoying. No fault of the gym really, just the people that go there.

Risposta di PureGym UK - Camden
Easy to register and using blue light card link
Thank you

Risposta di PureGym UK - Camden
Thanks for the Welcome Back offer, I truly appreciate the opportunity and the friendly and accessible customer experience!

Risposta di PureGym UK - Camden
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