PureGym UK - Brighton Central Recensioni 111

TrustScore 3.5 su 5

3,7

Tower Point, BN1 1YR Brighton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This gym ticks all the boxes for convenience and value for money! There's a good range of classes at different times of day. I'd like to give a special recommendation for the three fabulous ladies, PT... Leggi di più

Valutata 5 stelle su 5

I wanted to go out of my way to write a review for Noemi Leto, who is one of the PTs there and also does some classes (I did HITT with her today) she’s just everything you would want it a teacher & PT... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Since the Pure Gym took this place over after LA Fitness it doesn't look there was some equipment replacement nor maintained. Some handle bars for Lats would need replacing, leather seats needs attent... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

water dispenser does not come out cold water! The cleanliness of the locker room is still very bad in the morning. Entrance door to the street should also have a QR code to enter this would fail... Leggi di più


Dettagli dell'azienda

  1. Palestra
  2. Palestra e centro fitness

Informazioni su PureGym UK - Brighton Central

Scritti dall'azienda

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informazioni di contatto

  • Tower Point, BN1 1YR, Brighton, Regno Unito

3,7

Nella media

TrustScore 3.5 su 5

111 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Great gym

This gym ticks all the boxes for convenience and value for money! There's a good range of classes at different times of day. I'd like to give a special recommendation for the three fabulous ladies, PTs Becca, Noemie and Immie - all of whom are exceptionally friendly and encouraging. My only wish for improvement is that we could have better music in the gym - something fast with a beat (and please not just contemporary stuff, which to my mind doesn't have a beat, or rarely). Working out is basically too much like hard work - if there was some entertainment, it wouldn't seem so much like work! Also, it could be a little brighter - colours such as grey, charcoal, and the ubiquitous turquoise are too downbeat. I know it's your corporate design, but I'd like to see less stereotypical gyms, full of red or yellow or even, dare I say it, pink!

23 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I love this gym

I love this gym. So chilled and friendly - great equipment and always clean. I have only been coming since Jan and love it. mostly thanks to Duncan who has been my PT and has helped me so much with confidence and enjoyment in a space which was previously totally foreign to me.

11 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent circuit class and core

Excellent circuit class and core. Very good trainer.

I can never get over the value for money with all the classes included.

Love the new manager as well.

16 gennaio 2026
Non scritta su invito
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Risposta di PureGym UK - Brighton Central

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time. Our app also has lots of features so that members can get the most out of their membership! It’s great to hear you enjoyed your recent class and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Valutata 4 stelle su 5

Clean and well equipped

I have only been once but was clean and well equipped. My partner goes all the time and it's perfect for him. I am yet to try classes but they have a fair range to choose from.

10 novembre 2025
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Risposta di PureGym UK - Brighton Central

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy using the gym overall and we hope to see you back in the gym soon! Thanks, PureGym

Valutata 1 stelle su 5

I can't access to the gym even though…

I can't access to the gym even though ir says when you cancell your membership you still have access until the day before your payment

30 novembre 2025
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Risposta di PureGym UK - Brighton Central

Hi there - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. Looking into your account, we can see that you have been in communication with our Member Services team, if you need any further support then please don't hesitate to get back in touch. Thanks, PureGym

Valutata 1 stelle su 5

Disappointing experience

Very bad we tried to use the bring my buddy service. After getting charged and going in the gym we were kicked out of the gym for an error that occurred that wasn’t our fault but PureGym’s fault.not a good experience at all. Won’t go back.

12 novembre 2025
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Risposta di PureGym UK - Brighton Central

Hi Ebrima - Thank you for taking the time to leave this review, we do apologise for any difficulty during the sign up process. It sounds like this would be due to a temporary system issue. If you still need assistance with this, please get in touch directly via email at member.services@puregym.com or through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Thanks, PureGym

Valutata 5 stelle su 5

Noemi Leto what a breath of fresh air!

I wanted to go out of my way to write a review for Noemi Leto, who is one of the PTs there and also does some classes (I did HITT with her today) she’s just everything you would want it a teacher & PT, encouraging, really friendly goes out of her way to engage and is always so positive, talks about her own fitness journey and really is an asset to the gym. Thank you! Nikki :)

11 novembre 2025
Non scritta su invito
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Risposta di PureGym UK - Brighton Central

Hi Nicola - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Valutata 4 stelle su 5

I love the class GLC with Neomi

I love the class GLC with Neomi. She really is very friendly and approachable. I hope she stays for a long time.
I wish there was a sauna in this gym but the location is great for me.

21 ottobre 2025
Non scritta su invito
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Risposta di PureGym UK - Brighton Central

Hi Nese - Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Regarding the point raised, we’re afraid this would not be possible; we don't have pools/saunas etc. as standard in our gyms as our focus is on providing quality fitness equipment while keeping costs affordable for all members. Thanks, PureGym

Valutata 5 stelle su 5

I love pure Gym

I love pure Gym. It has all the equipment I need and is clean andd a safe and secure environment for people to train in.
I love that you can bring a friend along on a guest code as well as.... EXCELLENT 👍🏾

19 aprile 2025
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Risposta di PureGym UK - Brighton Central

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valutata 5 stelle su 5

Great morning classes

Good gym
Excellent hiit class with Noemi

14 ottobre 2025
Non scritta su invito
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Risposta di PureGym UK - Brighton Central

Hi Alessandra - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear of your recent class experience and see your positive comments for a member of the team! Looking forward to seeing you again soon at the gym! Thanks, PureGym

Valutata 2 stelle su 5

So I've been a member of pure gym for a…

So I've been a member of pure gym for a long time use frequently but what can I say well. Ive been trying for over 3 weeks to get in contact with customer service to change pay date on membership its none existence the showers in the London road gym barley work and the toilets smell of fermentation pi#s on a constant basis and its strong. I was also trying to be charged 53.99 to try to rejoin the gym this week due to not being able to get hold of customer service to change dates of pay which stung me with rejoining fees and readmission fees I have been going for a long time but to be stung in a way its not on.

7 ottobre 2025
Non scritta su invito
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Risposta di PureGym UK - Brighton Central

Hi Michael - Thank you for taking the time to leave this review, we are sorry to see this is 2 stars. We strive to provide the best service possible, and your feedback is important to us. I'm sorry that you have not received a response previously. It may be that an email you sent received an auto-response and this needed to be replied to before it was put through to an advisor. You can also get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Our team is here to assist you and ensure your concerns are addressed. Thanks, PureGym

Valutata 5 stelle su 5
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Risposta di PureGym UK - Brighton Central

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you have been able to check out some of the features available on the app, there is lots to explore on there! Enjoy your new membership! Thanks, PureGym

Valutata 1 stelle su 5

Not helping

Not helping

1 agosto 2025
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Risposta di PureGym UK - Brighton Central

Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Valutata 3 stelle su 5

It was crowded and smelly

It was crowded and smelly. Also, going the security doors is ridiculous.

20 giugno 2025
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Risposta di PureGym UK - Brighton Central

Hi John, thank you for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and so can become busy, especially at peak times. The busyness of the gym does fluctuate throughout the day, or depending on the day of the week and you can check how busy the gym is before attending on your PureGym app.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!

Thanks, PureGym

Valutata 2 stelle su 5

Overcrowding Alert

It’s becoming so busy since Fitness First closed within a short notice . It’s like children playground . Toilets dirty not enough toilet papers and long waiting times for any machines. Please consider the comfort of existing members and not take too many new members that will make the overcrowding worst.
Date of experience: 10 February 2025

10 febbraio 2025
Non scritta su invito
Valutata 4 stelle su 5

Visit 29th January 2025. We were impressed by the equipment in…

We were impressed by the equipment in the gym, the cleanliness of all areas and were shown round by a very pleasant young man (sorry didn’t get his name) who explained how things were run and seemed very friendly. All these things very important to us. We will see how we get on , we belong to the older age group!, so important we do not feel out of place.

29 gennaio 2025
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Risposta di PureGym UK - Brighton Central

Hi Jan – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Valutata 1 stelle su 5

I could not use the code or the QR code…

I could not use the code or the QR code , I clicked on the assistance bottom so many time waited for more than 20 min . I was so disappointed.

14 gennaio 2025
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Risposta di PureGym UK - Brighton Central

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!

If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this.

As you mentioned, there is also an Assist button at the gym entrance you can press but please bear in mind this will only be active during staffed hours. When pressed a local member of staff will come to the door to assist you. Thanks, PureGym.

Valutata 1 stelle su 5

The gym has gone downhill

The gym has gone downhill - the past two years the classes are still only half an hr with some being 45 mins (yippee!!) There are now no classes that I enjoy or if they are, they are on at a time that is not suitable and because I'm not the only one who can't attend, low numbers go and thus class is taken off. What is the point of going to a class for only 30 mins with maybe a wait of an hr for the next class that might be of interest. We need good classes at core times ie after 5pm and not in the afternoons. We need high fast class like combat or other aerobic type, some yoga or pilates again not in the afternoons and not at 5.30 as ideally these classes as perfect after a fast class or later in the eve. We need more fun classes as other gyms have and if not, then I think you will be losing another member.

14 dicembre 2024
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Risposta di PureGym UK - Brighton Central

Hi Ana. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

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