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Scopri cosa dicono le persone

Valutata 3 stelle su 5

When I got the delivery notification from DHL, it was for a parcel from 'Blue Bones Ltd'. So this caused some confusion - I'm refurbing a flat at the moment and having many things delivered all arou... Leggi di più

Valutata 2 stelle su 5

Great product, poor service. Discount offers advertised on all products but not available on the item I wanted. 'Free' pallet delivery not available on discount items and doorstep delivery means exac... Leggi di più

Valutata 4 stelle su 5

I recently purchased the Silver Buddah Statue which I had wanted for a long time. However, when it was delivered it was cracked and the leg broken off & missing, probably done in transit. I contacte... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered two modern occasional tables over the phone. Puji were efficient, responsive and communicated straightaway when there was a potential change to delivery options. They were also the most com... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Arredatore d'interni
  4. Negozio di articoli da cucina
  5. Negozio di articoli per l'illuminazione
  6. Negozio di arredamenti per salotti

Informazioni fornite da varie fonti esterne

Puji are retailers of solid wood furniture, including beautiful reclaimed teak collections and mango industrial designs. The Puji range can be purchased online. We also sell an extensive selection of unique and contemporary decorative home accessories. Puji deliver across the whole of the UK & Ireland and carry some items in stock for quick delivery times whereas others will be specifically handcrafted and are made to order for you. We pride ourselves on offering a great service to all of our customers.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

325 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(325)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First time buyer

Really good and unusual items - well priced and unbelievable delivery service - next day arrival - which I didn't expect - Good selection for goods and the site is very true to the actual items.
Will shop again

29 marzo 2016
Non scritta su invito
Valutata 5 stelle su 5

Very good experience

I ordered a Puji Artisan TV unit some time ago and whilst it took ages to come in and be delivered - it was worth the wait - I love it! Puji were very good with letting me know about the delays and very apologetic. I recommend them.

26 marzo 2016
Non scritta su invito
Valutata 4 stelle su 5

Great service and delivery

Love the table I bought from Puji. Staff were very helpful and delivery was on time. Would have been 5 stars but the glass is lightly scratched on the table. Not enough to be bothered to take it back though.

7 marzo 2016
Non scritta su invito
Valutata 5 stelle su 5

Quick,efficent and helpful

I ordered an item online and discovered it was to be collected in store. When I phoned the person I spoke to was really helpful sorted the problem and the item arrived in a couple of days. Great customer service.

1 marzo 2016
Non scritta su invito
Valutata 3 stelle su 5

Great style; but quality lags behind & order tracker needs improvement.

I purchased a 'light' natural-hide rocking-chair, available in light, medium and dark. The dark product was delivered with the explanation that each hide is different, so colour variation is to be expected. The sales staff were very helpful in fixing the issue - photos were taken and emailed of the alternative chairs they had available, but none matches the product shots displayed on the website. We are content with the colour of the replacement chair we have received, but it still in no way reflects the details online. Why do I say that quality lags behind? The chair is a rocking chair but 'tilts' when it rocks. The first one in the wrong colour did not do this and sat level, but the second chair is wonky/uneven. We are content to keep it because there is no other alternative piece in that colour; but it is disappointing that 'right first time' and stringent quality checks at point of manufacture and dispatch are not standard practice. This company could do SO well - they have so many products I like, but I shan't be buying again out of uncertainty as to what I might receive. The final point that Puji should definitely work on is order tracking. Other companies have an instant system - with Puji, you order on a Thursday, then get an isolated phone call from a 3rd party courier some 4 days later to book a delivery slot. A whole day window is allocated - there's no visibility of morning or afternoon etc, so you're homebound all day. This was particularly frustrating because the product had to be exchanged, therefore x2 whole days were lost, requiring disruption to work. In short - style over substance. If Puji can match the quality and 'customer experience' to their stylish design and product shots, then the company will be win/win. At present, that feels a little way off.

25 febbraio 2016
Non scritta su invito
Valutata 5 stelle su 5

A good shopping experience

Found what looked like a beautiful wall clock at the Puji site - had never heard of them and so was cautious - needn't have been as order process was simple, delivery prompt with a one hour slot given - and clock was well packaged and every bit as beautiful as viewed on line.

22 febbraio 2016
Non scritta su invito
Valutata 5 stelle su 5

shopposing in store

Great product and fantastic layout instore. Customer interaction and fun with me while I looked around and the guy was really genuine and has made me a fan of the store and website. Well done on winning a new customer and fan. 😉

15 febbraio 2016
Non scritta su invito
Valutata 5 stelle su 5

Brilliant

Have used this company many times over the last 10 years and have found the items I have bought to be exactly what they say they are and always delivered promptly. Quality brilliant.

12 febbraio 2016
Non scritta su invito
Valutata 3 stelle su 5

great product - helpful on phone - delivery service poor

I love the product and its sale price. puji were very helpful on the phone pre order. The delivery process was poor / very poor. Limited information given about the delivery time and process by Puji with no indication of which company was delivering the parcel. I received a txt from ukmail but none of the their reference numbers matched a puji reference number and as I was expecting multiple deliveries I wasn't sure which parcel it was. I waited at home through the suggested delivery windows. day one a card was slipped through my door saying delivery had been attempted, but no doorbell was ever rung. Day 2 the online system stated 'delayed' one hour after the suggested delivery window with no messages from ukmail about this. there is no direct contact number on the website and only automated email replies to queries. day 3 I eventually got hold of someone and they said delivery would not be possible for 2 working days. I ended up going to the depot to pick it up.

24 gennaio 2016
Non scritta su invito
Logo di Puji

Risposta di Puji

Dear Mr Bishop,

Thank you for taking the time to leave us your feedback. We are very sorry to hear that you experienced problems with the courier delivery service. We have sent an email to your account today with a gift code as a goodwill gesture.

Kind Regards

Marian

Valutata 5 stelle su 5

New Chair

I have just recieved my fab new chair and couldn't be happier.Puji are a pleasure to deal with and a special thanks to Jimmy who organised shipping to Ireland for me.

20 gennaio 2016
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

This is the first time I have used Puji, fantastic! E-mailed them as I had forgotten to put postage on, a very lovely man called me and got things sorted there and then.
Received my item today which was well wrapped and came on time as per email delivery times.
Very happy customer and will definitely use them again.
Thank you Puji!!

7 gennaio 2016
Non scritta su invito
Valutata 5 stelle su 5

Excellent Company

This is the first time I have traded with this Company. I found them quick to answer my questions by email and over the phone. The product was competitively priced, arrived very quickly (I ordered Xmas week). It came well packaged and was as described/the picture online. Will definitely use the Company again.

5 gennaio 2016
Non scritta su invito
Valutata 5 stelle su 5

Very good service and value for money.

Excellent range and bespoke service is hugely valuable to modify dimensions of existing products and very competitively priced. Delivery very good and exceedingly courteous. Very easy to deal with this company and communications very good - unlike some similar but pricier high street alternatives.

31 dicembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Beautiful Bespoke TV Unit

We loved the look of the teak TV units on Puji.com but required a slightly smaller size for our living area. Puji were able to supply a bespoke unit to our exact requirements for the same price as the standard sizes.

The unit arrived on time, just before Christmas, as promised. The communication was excellent throughout. We are delighted with the furniture - it is unique, looks beautiful and is clearly built to last.

Thank you Jimmy!

30 dicembre 2015
Non scritta su invito
Valutata 4 stelle su 5

Very pleased with my purchase

Quick delivery, and wonderful clock. Described accurate on website. The only slight thing was that there was a small dent in the clock but managed to bang it out.
Looks great on my wall.

26 dicembre 2015
Non scritta su invito
Valutata 2 stelle su 5

Review of tripod lamp and vase

The items are very poorly finished (bearing in mind they are not cheap) and the wood looks dry and unpolished. To make matters worse, the delivery was disorganised and poor. I intend to return the products.

9 dicembre 2015
Non scritta su invito

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