Very disappointed in our experience
Very disappointed in our experience with PR Underground.
After reading all the positive reviews in other sites, which we are now questioning, we created account with them, wrote release as per guidelines, paid our fee, and scheduled our release.
PROBLEM:
They put the charge thru our credit card but never sent out our release, and no one ever contacted us via email, text, or voicemail to tell us there was any type of problem.
Morning of the release after learning that the release was still showing "Pending", we tried contacting them via
email,
chat,
phone, and even Twitter
but it is over 8 hours after our release was scheduled to go out and no answer or explanation - so we had to recreate our release and go with another press release distribution group.
Our release dealt with a new free LatinX Online course and sincerely hope that the LatinX topic was not the issue, but regardless of their issue - zero customer support or decency to contact us ahead of the release time.
ADVICE:
Learn from our experience, and trust your release to a truly reliable media partner.
27 febbraio 2020
Non scritta su invito