Protyre Autocare - Trowbridge Recensioni 1584

TrustScore 4.5 su 5

4,7

Yeoman Way, Bradley Road, BA14 0QR Trowbridge, Wiltshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to g... Leggi di più

Valutata 5 stelle su 5

Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... Leggi di più

Valutata 5 stelle su 5

I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... Leggi di più

Valutata 5 stelle su 5

Fantastic service. I called them early in the afternoon as I thought my car had a slow puncture and they gave me an appointment for less than 2 hours later. After checking the tyre thoroughly, they co... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Yeoman Way, Bradley Road, BA14 0QR, Trowbridge, Wiltshire, Regno Unito

  • 01225 760335

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
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Valutata 1 stelle su 5

They made no effort to contact me to…

They made no effort to contact me to tell me the place I was getting my car done was closed now? I showed up and was turned away and when I said I hadn't received any email or phone call was told they "weren't surprised" absolutely ridiculous, won't be using them again

1 giugno 2026
Logo di Protyre Autocare - Trowbridge

Risposta di Protyre Autocare - Trowbridge

Dear Miss Jenkins,

Thank you for bringing this to our attention. We're sorry to hear that you had not been contacted. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Pop in Bank holiday Monday as passing…

Pop in Bank holiday Monday as passing by to try book car in for sat, they said if had tyres there they do I tyres there and them which they did for me could not ask for better service then that great team in Trowbridge place and I always go there for tyres etc and do get prices as well always great service .

25 maggio 2026
Valutata 5 stelle su 5

Fantastic

Fantastic. Everything was done with grate ease. Staff very polite and explained what they are going to do before proceeding. It’s was on the dear side because I did want the best.

25 maggio 2026
Valutata 5 stelle su 5

I would give ProTyre TROWBRIDGE 5…

I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to give honest accurate advice, something which even in 2026 cannot be said about everywhere. I will not go anywhere else.

25 maggio 2026
Valutata 1 stelle su 5

Can't be trusted!

I requested free air con inspection and a/c re-gas. Upon the inspection they discovered that the system isn't working correctly therefore a/c isn't operational. Nobody even attempted to contact me and let me know about the issue, they just carried on with gas top up. I have was charged almost £50 and still don't have a/c. This isn't the first time Trowbridge branch let me down. I am not going to use them anymore. Avoid at all cost!

1 maggio 2026
Logo di Protyre Autocare - Trowbridge

Risposta di Protyre Autocare - Trowbridge

Dear  Pawel Czyczel, 

Thank you for your feedback. We are sorry to hear that your recent visit to our Trowbridge branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 5 stelle su 5

I ordered two tyres online

I ordered two tyres online. They were ready to be fitted in 2 days at my nearest fitter. It only took 30mins to fit them whilst I sat in the waiting room. It seemed very well organised and stress free.

29 aprile 2026
Valutata 5 stelle su 5

Efficient service

Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres.
They weren’t in stock but we were able to return later that day and they weren’t fitted promptly.
We choose Protyre because they are reasonably priced and their service is good.

27 aprile 2026

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