Booked in for a service and mot at 0830,informed them I needed the car back before 1 pm as I had an appointment later that afternoon. They rang me at 1230 all done and all was satisfactory, well pleas... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... Leggi di più
L'azienda ha risposto
The Protyre team were absolutely fantastic, fitting me in at short notice for a new exhaust fitting. They proactively spotted issues with tyres and brakes that needed resolving, ensuring that my car s... Leggi di più
L'azienda ha risposto
My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and... Leggi di più
Dettagli dell'azienda
- Gommista
- Negozio di freni
- Negozio di batterie per auto
- Centro revisioni per auto
- Servizio auto
- Servizio di assetto ruote
Informazioni su Protyre Autocare - Billingham
Scritti dall'azienda
Scritti dall'azienda
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informazioni di contatto
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, Regno Unito
- 01642 565800
4,8
Eccellente
2K recensioni
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Risposta di Protyre Autocare - Billingham
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very polite and very quick service
Very polite and very quick service, also let the customer know how things are with the condition of your car.
Highly recommend other to use them
8 giugno 2026
Risposta di Protyre Autocare - Billingham
Hello Malcolm,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I recently booked my car in for two…
I recently booked my car in for two front tyres, an MOT, and their Platinum Service, which was supposed to include an air conditioning refill and a wheel alignment. Unfortunately, my experience was highly disappointing.
When I collected the vehicle, I was only given paperwork for the MOT. The staff seemed entirely focused on aggressively selling me repairs for the MOT advisories rather than ensuring the requested service was actually completed.
On my drive home, the air conditioning was blowing hot air, and the tyre sensor light came on (though the pressures were fine when I checked them myself). I had to return the following Monday. They ran the aircon through the machine again, which finally got it working, and reset the sensor—however, the tyre sensor light has already come back on.
Because I received absolutely no paperwork or proof for the Platinum Service, fluids, or alignment, and given the immediate issues I faced, I am not convinced the service was actually performed. It feels like the team was more interested in hunting for extra repair work than delivering the service I actually paid for. I would not recommend.
3 giugno 2026
Risposta di Protyre Autocare - Billingham
Dear Mr Magon,
Thank you for sharing your recent experience with us. We are truly sorry to hear about the issues you encountered regarding the air conditioning, and tyre sensor light.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
very friendly and helpful
2 giugno 2026
Risposta di Protyre Autocare - Billingham
Hello Les,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and a very attentive…
Great service and a very attentive team. First Class. xx
27 maggio 2026
Friendly and helpful staff
Friendly and helpful staff. Always satisfied with work done.
29 maggio 2026
helpful
helpful, friendly and quick. what more can you need? and the price was very reasonable.
27 maggio 2026
Left car for MOT and picked it up with…
Left car for MOT and picked it up with some recommendations. Great.
👌
20 maggio 2026
Every1 is so friendly but professional
Every1 is so friendly but professional. Nothing is any trouble!!!!!!! I went for a tyre, my car was in straight away & within half n hr everything was dun n dusted for me. Perfect
18 maggio 2026
My car failed its test I always use…
My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and even gave me assistance to pay monthly great set of lads make you welcome and make sure you are comfortable I would give them 100 stares if I could, thanks
20 maggio 2026
Friendly helpful staff
18 maggio 2026
Car tyre changed as soon as I arrived.
15 maggio 2026
MOT in May
On time. Very honest appraisal of the MoT at a very good price. Appreciated the advice given by the lads on the desk.
15 maggio 2026
Tyre replacement
They are always just so a wait is inevitable. However, their service is always very good
12 maggio 2026
Great bunch of lads, great service
Great bunch of lads, would not think of going anywhere else, great service.
11 maggio 2026
Great experience
Great experience, friendly helpful staff who go above and beyond for customers … highly recommend this branch
8 maggio 2026
Great service minimal waiting friendly
Great service minimal waiting friendly, courteous staff
6 maggio 2026
Booked time slot still had to wait 2 to…
Booked time slot still had to wait 2 to 3 hours.
6 maggio 2026
Risposta di Protyre Autocare - Billingham
Dear Kevin Egan,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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