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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Der erste Schuss an Photos hat mehrere Tage gedauert. Als dann die Photos kamen, konnten sie nicht umfassend genutzt werden, das sie digital irgendeinen Fehler aufwiesen. Darauf angesprochen, wurde... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sehr zufrieden. Die KI sollte auf jeden Fall noch Farb/Stil besser berücksichtigen. Bsp: sehr heller Hautton: keine babyblaue Bluse und auch nicht weiss. ( Besser rauchgrau und creme). Beige Kleidun... Leggi di più

Valutata 5 stelle su 5

Ich bin absolut begeistert und überzeugt. Ich habe das Premiumpaket gekauft und 120 Fotos erhalten. NUR 2 davon sehen mir nicht ähnlich. Alle anderen kann ich so verwenden. Es sind sogar Variationen... Leggi di più

Valutata 1 stelle su 5

Katastrophale Qualität. Aufgrund meiner Beschwerde wurde mir ein Gutschein für einen zweiten Versuch zur Verfügung gestellt - hilft nicht bei so schlechten Fotos. Haben entweder kaum Ähnlichkeit mit m... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia fotografica

Scritti dall'azienda

Our company specializes in creating stunning portrait photos using the latest AI technology. Our portraits are designed to capture your unique personality and showcase your best characteristics. With our team of experienced photographers and advanced software, we offer professional portrait photography that is both affordable and efficient. Whether you need a new headshot for your LinkedIn profile or an updated portrait for your business website, we can help you make a great impression. Our services: AI Headshots AI application photos AI portraits AI profile Pictures


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 54% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

First nah - then wow!

uploaded a few selfies, followed all the tips... and the results? yeah, nah. eyes were too big, smile looked forced...
Update 2025-04-03
gave it one more shot with diff pics — and boom: looks like you. actually looks like a better me. used one for LinkedIn, my mom even asked where I got it taken 😭🔥

16 aprile 2025
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Risposta di Profilebakery

aaa can you please update this review? It drags down our score :D

Valutata 1 stelle su 5

Terrible

Terrible! The pictures don’t look anything like me, they’re completely unusable. I submitted the same pictures to another site and they were much better. I asked for refund and they said no. Stay away or you’ll regret the purchase.

14 maggio 2025
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Risposta di Profilebakery

hi Mark! Can we please have another chance? We have credited you 10 credits for app.profilebakery.com you can use them instantly and transform you images the way you want. I am sure if you try it out you will be at least a 3 star...otherwise write us on support@profilebakery.com

Valutata 3 stelle su 5

best in my opinion compared

Not perfect, but honestly I definitely see myself in these. Also I have tested all other tools and this was by FAR the best one. Even aragorn and betterpic which are larger werent nearly as good. That’s rare for AI!

16 aprile 2025
Valutata 1 stelle su 5

I Would Give It Zero Stars If Possible

I have used an AI headshot photo service before so going into the use of Profile Bakery I had realistic expectations. I thought I would use this service as it seemed to be well-reviewed and similar to what I've used in the past. I wanted additional photos as I have 2 different websites, plus I need photos for work. Never did I expect to receive the photos I got back or the terrible customer service I experienced.

When I received my order I immediately sent an email to them and I stated: I received my order this evening, which consisted of 152 headshot photos.I am at a loss to understand how or why I was sent a mess like the one I received. Never, I mean never ever did I expect to receive what I was just sent. I am absolutely horrified with the result.

I continued on with:
I thought that I would receive the number of photos listed in the package price, along with the additional photos I paid for as an upgrade. I also paid for additional CV templates. Included with the base price were LinkedIn profile banners.
I told them:
The first items I received were the LinkedIn profile banners and the CV templates. These were the cheapest and most basic banners and forms I could ever imagine. In fact, I conducted an internet search and found most of them. Neither was helpful for my career.
Then I got into the issue:
Now as to these “headshot photos” – where do I begin? I requested business photos. At least 60% of the photos have a silver grey background. How is that business?
Next, the clothing I was put in was beyond hideous and the fact I was so badly portrayed in many of these photos, from wrong angles to poorly fit clothes, almost makes it feel as if this was done intentionally. I cannot imagine anyone would look at the clothes matched to me and think “oh good job”.

They would reply back to me and act innocent, saying: Oh what's wrong? And this is still going on, almost 2 weeks later!!

So I have been telling them:
The many, many issues include, but are not limited to the following:
SHOCKINGLY bad facial depictions
SHOCKINGLY bad facial proportions
SHOCKINGLY bad body proportions
SHOCKINGLY bad and DISTASTEFUL clothing choices
SHOCKINGLY fake looking facial features
SHOCKINGLY fake insertion of my face and/or body onto backgrounds

MISREPRESENTATION of what I was to receive: Remember I specifically requested BUSINESS attire, not a “silver/grey” background.

Then I'll get asked again: Now what's wrong? So I will summarize it:
Ill-fitting clothes
Poor clothes choices
Distorted facial features
Backgrounds that are not business in nature
Backgrounds that are unrealistic

I indicated the solution was simple:
Put me in proper settings: Business office, library, business building. Put me in clothes that appear to fit and appear well cared for. Don’t make my face look distorted or like an AI robot.

I told them: What I received looks like something a grade school kid has done with free online software. It appears you meant to mislead me. It appears you had no intention of providing me the high-quality photos promised.

Nothing has been resolved!!! They refuse to take ownership of their poor work.

6 aprile 2025
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Risposta di Profilebakery

Dear Bruce A. Johnson, PhD, MBA,

Thank you again for your detailed and candid feedback. We’re truly sorry to hear about your experience and we understand how frustrating it must have been to receive results that didn’t reflect your expectations, especially after placing your trust in us.

You raised serious and completely valid concerns about attire, backgrounds, facial proportions, and overall quality and we want you to know your voice matters deeply to us.

We hear you and we’re acting on it:
1. Professional Backgrounds: We’ve expanded our platform to include over 50 business-relevant backgrounds. And more importantly we now allow every user to prompt exactly what kind of setting they want, such as an office, coworking space, library, lobby, studio or even outdoor business scenes. No more generic or mismatched options.

2. Custom Attire Prompting: You can now enter the type of outfit you want, such as a navy blazer with white shirt, formal dress, business casual, startup style, or any other preference and the model will generate accordingly. The key: your face will remain consistent across all new outputs.

Fixing What Went Wrong: Based on your feedback, we are improving how our system handles professional styling, alignment, and realism especially for customers who explicitly request high-end business portraits.

Template Quality: Your point about CV templates and banners being too generic is well taken. We’ve begun redesigning our assets to be more unique and aligned with actual hiring needs.

To resolve this for you, we’re offering:
A completely free rerun of your headshots, with full use of custom background and outfit prompting just email us at support@profilebakery.com and mention your review.

10 credits added to your account: You can use these with our Face Improve feature, which now allows you to:

Adjust clothing and backgrounds to your exact request

Improve the realism and precision of your face

Keep your face consistent while changing all other visual elements

Your opinion matters
We are a growing team, and honest feedback like yours is what makes the product better not just for you, but for every customer. We're already acting on what you've shared and improving our process accordingly.

We hope you'll allow us the chance to deliver the quality you expected and we’ll do everything we can to make that happen.

Sincerely,
Marlena Leiser

Valutata 1 stelle su 5

Beworben wird

Beworben wird, dass man die Bilder in 2–3 Stunden erhält. Nach vier Tagen ist noch immer keine Dienstleistung erbracht worden. Auf Anrufe und E-Mails erfolgt keinerlei Reaktion.

Nein, danke.

15 aprile 2025
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Risposta di Profilebakery

Manchmal landen unsere E-Mails mit den Bildern im Spam-Ordner. Bitte prüfen Sie auch dort und senden Sie uns Ihre E-Mail-Adresse, falls Sie nichts finden. Unser Kundenservice antwortet in der Regel innerhalb von 24 Stunden – meist sogar deutlich schneller.

Beste Grüße
Profilbakery

Valutata 2 stelle su 5

Not adequate for LinkedIn and customer support is not good

Kinda does it's job, but customer service is slow and not helpful.

I would have given it a 3 for it's price/quality ratio, but the UI for completing the order is poorly done and quite misleading (intentioonally?). For some reason if you pay extra for multiple styles you can not select all the styles you want in a single step - you are allowed to pick one, and a few steps later after cycling through a mix of free and extra charge options you are asked if you want more styles (go figure if that is a part of the plan you selected, i.e. free or not?).

The other bizarre thing is that even if you contact them after the photos were generated, explain your confusion and ask to redo the picture by selecting the styles you wanted all along and paid extra for, you will NOT be allowed to do that. They will however allow you to do a rerun by uploading a different set of photos but only with the same parameters...

UPD: I have just tested some of the photos by actually setting them as profile pictures on LinkedIn and at 450px (the maximum size that LinkedIn displays profile pictures at) the blur areas around the neck where face was stitched with body are painfully visible.

6 aprile 2025
Non scritta su invito
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Risposta di Profilebakery

Thank you for your feedback. We’re sorry to hear that you weren’t satisfied with your experience. Our AI learns from the photos you upload, and the quality of the results depends heavily on the images provided. On our website, we have clear instructions regarding which types of photos work best, and we always offer a second round with even more detailed guidance if you are not happy with the first results.

You also get free access to the improvement tool, which lets you enhance the quality at no cost.

Best regards,
Profilebakery

Valutata 5 stelle su 5

Bewerbungsfotos Jobsuche

Wegen der Jobsuche benötigte ich neue Bewerbungsfotos. Bei der Suche im Internet nach einem passenden Fotografen bin ich auf Profilebabery gestoßen und dachte ich probiere es mal aus, da der angebotene Preis gut war. Bei der Auswahl konnte ich ein paar Grundeinstellungen machen wie Körperform etc. mehrere Bilder von mir hochladen. Einige Stunden später kam das Ergebnis und für € 29,00 sehr brauchbar. Allerdings auch einige zu künstlich. Es gibt noch ein Nachbearbeitungstool allerdings in Englisch. und bin damitnicht so zurecht gekommen. Hatte aber ja meine Bilder für die Bewerbung.

9 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Did Not Receive My Order – No Response from Support

I placed an order for headshots with Profile Bakery based on positive reviews and their website states a 2-hour turnaround. It has now been over 20 hours, and I have not received the images. I double-checked my email (including the junk folder), and the confirmation email/receipt came through instantly, so I know my email address was correctly entered.

I reached out to their support immediately after the delay and have not received any response. The lack of communication is disappointing, especially as I needed the photos for a time-sensitive application. I paid AUD $40 and now have nothing to show for it.

Very frustrating experience — I would not recommend this service based on the lack of delivery and customer support.

9 aprile 2025
Non scritta su invito
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Risposta di Profilebakery

Sometimes our emails with the pictures may end up in your spam folder. Please check there as well, and send us your email address if you can’t find anything. Our customer support usually responds within 24 hours—often much faster.

Best regards,
Profilbakery

Valutata 4 stelle su 5

Would recommend for quick professional photos!

I submitted about 6 pictures and received 20 pictures. The pictures were great, most of them looked like me but there were several that didn't look like me and some of the ones that looked like me added more wrinkles than I actually have. There were about 3 or 4 that were good enough to use for my profile picture and my professional photo. Also much cheaper than a professional photographer!

7 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Really great experience

Really great experience, easy to use, happy with the results, got 45 pictures and didn't like 2, I think this is such an impressive result! Would highly recommend.

29 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Keine Lust auf Fotograph? Perfekte Alternative.

Auch wenn nicht alle Fotos direkt passen, kann man sie nachträglich über ein Tool anpassen. Ich bin begeistert. Der größte Pluspunkt ist, dass die Fotos (so es denn stimmt) nicht weiterverwendet werden seitens des Unternehmens oder andere.

20 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

My pictures came out uglier than I…

My pictures came out uglier than I actually am. So they are useless, wasted $25, and did not even download the pictures.

27 febbraio 2025
Non scritta su invito
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Risposta di Profilebakery

Thank you for your feedback. We’re sorry to hear that you weren’t satisfied with your experience. Our AI learns from the photos you upload, and the quality of the results depends heavily on the images provided. On our website, we have clear instructions regarding which types of photos work best, and we always offer a second round with even more detailed guidance if you are not happy with the first results.

Best regards,
Profilebakery

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