I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
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Scopri cosa dicono le persone
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... Leggi di più
We bought a new dining service, rather on the spare of the moment, although we been contemplating this for some time but never really found what we liked. Until now. Staff were very helpful and infor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Regno Unito
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Great Service
The Staff were knowledgeable and friendly. I have purchased pots from you before the non stick had changed from mine they explained why.
4 giugno 2026
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Asked for advice and they provided information quickly and accurately. Very professional
5 giugno 2026
The staff are always pleasant
The staff are always pleasant, informative and know when to leave you to browse. We love the shop at the York Retail Outlet. Good range of goods and well displayed.
4 giugno 2026
Staff was very helpful
Staff was very helpful, good knowledge of the product I was buying lots in shop to a perfect kitchen they even kept the goods I bought until I was finishing my shopping day then I picked it up and again nothing was to much
2 giugno 2026
Lovely staff very helpful and friendly.
29 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di ProCook - York
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A huge range of good quality products
A huge range of good quality products, a well laid out store and friendly staff
31 maggio 2026
Risposta di ProCook - York
We're so glad you enjoyed our products, store layout, and friendly staff! Thank you for your kind words.
Risposta di ProCook - York
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very happy with our purchase and the…
Very happy with our purchase and the staff were very helpful
29 maggio 2026
Risposta di ProCook - York
We're so glad you're happy with your purchase and our helpful staff!
Risposta di ProCook - York
We appreciate your kind words.
Risposta di ProCook - York
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Risposta di ProCook - York
We're so glad you enjoyed our staff, stock, and location. Thank you for your kind words!
A really good shop for everything in…
A really good shop for everything in the kitchen and outside dining. The staff are really helpful and knowledgeable of the products on sale. Definitely worth a visit.
27 maggio 2026
Risposta di ProCook - York
We're so pleased you found our shop great for kitchen and outdoor dining, and that our staff were helpful and knowledgeable. Thank you for your kind words!
Bought salt and pepper grinders
Bought salt and pepper grinders. Assistant was helpful. Price was good in the designer outlet in York. Thanks.
22 maggio 2026
Risposta di ProCook - York
We're so happy you had a positive experience at our York designer outlet. We appreciate your kind words about our assistant.
Risposta di ProCook - York
We really appreciate your kind review.
Risposta di ProCook - York
We appreciate your kind words.
Wish there were more Procook stores
Helpful staff on purchase and equally helpful with a return I unfortunately had to make.
19 maggio 2026
Risposta di ProCook - York
We're so glad our team provided helpful service for both your purchase and return. Thank you!
The only place that I've managed to…
The only place that I've managed to find a one cup tea pot in the colour I wanted. So well done 👍
21 maggio 2026
Risposta di ProCook - York
We are so glad you found the perfect one-cup teapot in the color you wanted! We appreciate your kind words.
Product that i wqnted wasnt available…
Product that i wqnted wasnt available in the shop. I been told that just in the cashier point when try to pay for the item. I need it to settle for a cheqper procuct.
16 maggio 2026
Risposta di ProCook - York
We appreciate your feedback. We understand your frustration about the product's availability and the late notification.
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