I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... Leggi di più
We bought a new dining service, rather on the spare of the moment, although we been contemplating this for some time but never really found what we liked. Until now. Staff were very helpful and infor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Regno Unito
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Great experience
As always the service and help was outstanding. The choice good and we were able to get what we wanted
28 giugno 2026
Great and knowledgeable advice from the…
Great and knowledgeable advice from the sales attendant.
23 giugno 2026
We were looking to replace our frying…
We were looking to replace our frying pans and the assistant was very helpful in explaining the differences and qualities between the various styles available
24 giugno 2026
Nice choice
22 giugno 2026
Your kind girl was very very helpful…
Your kind girl was very very helpful and kind and very refreshing I left with a smile thank you xx
23 giugno 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent customer service
Excellent customer service, staff highly knowledgeable about their products. Clean, well organised, inviting store.
22 giugno 2026
Risposta di ProCook - York
We're so pleased you experienced excellent customer service and found our team knowledgeable. We appreciate your kind words about our clean, inviting store!
They were proactive and let me know…
They were proactive and let me know about an offer so worked out cheaper for me. Were also really friendly and nice.
21 giugno 2026
Risposta di ProCook - York
We're so glad we could proactively offer you a great deal and that our team was friendly and helpful! Thank you.
Excellent staff approach and knowledge…
Excellent staff approach and knowledge - Felt really comfortable and ease throughout the whole process.
19 giugno 2026
Risposta di ProCook - York
We're so glad our team's approach and knowledge made you feel comfortable and at ease. Thank you for your kind words!
Risposta di ProCook - York
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Risposta di ProCook - York
We appreciate your positive feedback.
Risposta di ProCook - York
We are glad our assistants were helpful and courteous. We appreciate your feedback!
Assistant was very helpful and guidance…
Assistant was very helpful and guidance on purchase
17 giugno 2026
Risposta di ProCook - York
We're so glad our assistant was helpful with your purchase. We appreciate your feedback!
Excellent sales assistant
Wednesday the 17th June. Excellent sales assistant, she's an asset to the company.
17 giugno 2026
Risposta di ProCook - York
We are so glad to hear you had an excellent experience with our sales assistant. We truly appreciate your kind words!
Risposta di ProCook - York
We're glad our team helped you find what you needed.
Lovely staff at the York store
Lovely staff at the York store. Very helpful and they pointed out a promotion which I hadn't noticed, despite it being in front of me! It encouraged me to spend more but with the extra discount I was very happy.
16 giugno 2026
A beautifully clean shop stocked with…
A beautifully clean shop stocked with virtually everything to do with food and drink. The staff are friendly and very helpful
11 giugno 2026
Risposta di ProCook - York
We're so pleased you found our shop beautifully clean and well-stocked with food and drink. We appreciate your kind words about our friendly and helpful staff!
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