I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
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Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... Leggi di più
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
We bought a new dining service, rather on the spare of the moment, although we been contemplating this for some time but never really found what we liked. Until now. Staff were very helpful and infor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Regno Unito
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
It’s my ‘go to’ cookware shop
It’s my ‘go to’ cookware shop. Good quality and induction hob compatible.
10 aprile 2026
Quick service and informative on the…
Quick service and informative on the differences in the frying pan product range.
9 aprile 2026
very nicely displayed items very nice…
very nicely displayed items very nice staff and help to carry item to my car thank you
12 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Good spiraliser and hand food chopper …
Bought a spiraliser and a hand chopper ..2 good additions to my food preparation .
Store well stocked and the assistants friendly and welcoming.
9 aprile 2026
Risposta di ProCook - York
We're so glad to hear that you consider the spiraliser and hand chopper good additions to your food preparation! It's great to know you found our assistants friendly and welcoming.
Risposta di ProCook - York
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very helpfull staff pleasant and…
Very helpfull staff pleasant and courteous. Would certainly go back again
9 aprile 2026
Risposta di ProCook - York
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful, pleasant, and courteous.
Easy to order online
Easy to order online, very good delivery to pick up point. Brilliant product.
Slightly surprised at the size of the box and a lot of packaging, but all recyclable.
31 marzo 2026
Risposta di ProCook - York
We're happy to hear that you found ordering online easy and the delivery good! We appreciate your feedback regarding the packaging and are glad it was recyclable.
Induction converter plate.
Bought the Induction converter plate. Works well. Great idea. Ok price. But the sticky label is horrible to get off. Impossible. Use the plate and it smokes and gives off a horrible burning smell. Procook need to remove the label.
10 aprile 2026
Non scritta su invito
Risposta di ProCook - York
We appreciate your feedback. We're glad the converter plate works well for you. We're sorry you had trouble removing the label and experienced a burning smell. We'll review this issue.
Risposta di ProCook - York
We appreciate you letting us know our staff was pleasant and our outlet was well-stocked; it means a lot to our team.
Great experience
Helpful, friendly & knowledgable staff, great discounts and great products. Highly recommended.
6 aprile 2026
Friendly and helpful staff
Friendly and helpful staff. Products is of high quality and standard.
4 aprile 2026
Risposta di ProCook - York
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our friendly staff and product quality.
Staff were friendly helpful and…
Staff were friendly helpful and efficient. We were able to find everything I needed
4 aprile 2026
What a great shop
What a great shop, friendly and helpful staff, lots of choice, good value.
4 aprile 2026
Risposta di ProCook - York
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our shop and friendly staff.
The customer service we received was…
The customer service we received was excellent. I didn’t have to look for a member of staff and ask for help, the assistant approached us. She listened to my requirements and came up with options. Offers were discussed with us, we weren’t rushed and overall it was a refreshing and positive shopping experience - well done and keep it up
3 aprile 2026
Risposta di ProCook - York
We're happy to hear that you received excellent customer service. It's great to know the assistant listened to your requirements and discussed options without rushing you, making it a positive shopping experience. We appreciate your feedback!
Baking equipment
Very good helpful sales assistant called Stephan. The pro cook products are very good quality
3 aprile 2026
Risposta di ProCook - York
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our sales assistant helpful and enjoy our products.
We bought some quality knifes and the…
We bought some quality knifes and the lady was very helpful
3 aprile 2026
Risposta di ProCook - York
We appreciate you sharing your experience! We're so happy to hear that the lady was very helpful with your quality knives purchase.
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