Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It's my favorite brand, with a wide range of high-quality product. I really enjoy shopping in this store and the staff is very polite and helpful which makes me enjoy shopping here even more.
Great shop to look around. Products are good quality with a good choice. Staff friendly and helpful offering excellent service. Look forward to visiting again.
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Regno Unito
4,9
Eccellente
668 recensioni
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Le persone hanno visualizzato anche
Service was excellent 👌, and the chap helped me to the car with my goods
Service was excellent 👌
24 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di ProCook - White Rose
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
I was looking for something in…
I was looking for something in particular. The lady behind the counter was very helpful and showed me what I wanted. Very helpful and polite staff at the White Rose Centre in Leeds.
23 aprile 2026
Risposta di ProCook - White Rose
We're happy to hear that our staff at the White Rose Centre in Leeds were very helpful and polite in showing you exactly what you wanted. We appreciate your positive feedback!
Risposta di ProCook - White Rose
We're happy you found what you were looking for and that our assistance was helpful! We appreciate your positive feedback.
Excellent customer service
22 aprile 2026
Risposta di ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Risposta di ProCook - White Rose
We appreciate you letting us know that the seller was very helpful! We are so grateful for your kind words.
Shop assistant pleasant & helpful
16 aprile 2026
Risposta di ProCook - White Rose
We appreciate you letting us know our shop assistant was pleasant and helpful; it means a lot to our team that you had a positive experience.
Very helpful staff.
18 aprile 2026
Good quality products at s value for money price.
Good quality products at s value for money price ans always and friendly helpful staff.
17 aprile 2026
A member of staff at white rose shop…
A member of staff at white rose shop Leeds was most helpful we wanted a set of 4 pans she helped us find the best for our requirements at a good price and explained about the guarantee
9 aprile 2026
Helpful and friendly staff
13 aprile 2026
Excellent crepe pan ( pancakes) and…
Excellent crepe pan ( pancakes) and great customer service.
Thank you
7 aprile 2026
Risposta di ProCook - White Rose
We're happy to hear that you are satisfied with the crepe pan and our customer service! Thank you for sharing your positive experience with us.
Risposta di ProCook - White Rose
We're glad you enjoyed your experience and appreciate the kind words. Our team aims to provide excellent service for everyone.
Excellent choice of kitchen knives and…
Excellent choice of kitchen knives and so much easier than trying to purchase them on line. Very friendly and informative staff.
3 aprile 2026
Risposta di ProCook - White Rose
We appreciate you sharing your experience! We're so happy to hear that you found an excellent choice of knives and friendly, informative staff, making it easier than online.
Risposta di ProCook - White Rose
We appreciate your positive feedback regarding our brilliant staff and products; we are delighted you enjoyed them!
They very helpful cause I need knife…
They very helpful cause I need knife wer my daughter could use as she’s left handed
& 3 knife’s for £10 she help me to make the right choice
26 marzo 2026
Risposta di ProCook - White Rose
We're happy to hear that our team was helpful in finding suitable knives for your daughter. Thank you for sharing your positive experience with us; we appreciate it!
Christopher was nothing short of…
Christopher was nothing short of amazing walking us through our options for steel pans, he also gave us tips on how to clean the panz. Him and Becky helped sort us ant the till and we appreciated their friendly manner and conversation. We have since used the pan and are so happy with it. He has helped us previously and we really appreciate his help.
29 marzo 2026
Nice Shop
Friendly, helpful staff and a well laid out shop. I was able to get one of the products I required - one was somewhat niche, so I guessed they wouldn't have it. I always visit when I go to the White Rose Centre, even if only to browse.
26 marzo 2026
Risposta di ProCook - White Rose
We're delighted to hear you find our staff friendly and helpful, and our shop well laid out. We appreciate you visiting us and are glad you found what you needed!
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