Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It's my favorite brand, with a wide range of high-quality product. I really enjoy shopping in this store and the staff is very polite and helpful which makes me enjoy shopping here even more.
Great shop to look around. Products are good quality with a good choice. Staff friendly and helpful offering excellent service. Look forward to visiting again.
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Regno Unito
4,9
Eccellente
669 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very disappointed bought something that…
Very disappointed bought something that was on offer for 24 pounds but the lady charged me 64 when I showed her the label she immediately removed it saying oh it's not for this but it clearly was the label for that pot so not buying anything from them
15 settembre 2025
Risposta di ProCook - White Rose
We're very sorry to hear about the pricing issue you experienced. We appreciate you bringing this to our attention, and we'll look into it to prevent future errors.
Very friendly staff,helpful…
Very friendly staff,helpful knowledgeable about products nothing too much trouble.
13 settembre 2025
Risposta di ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was friendly, helpful, and knowledgeable.
I give 5 stars to the girl that helped…
I give 5 stars to the girl that helped me in the shop.
7 settembre 2025
Risposta di ProCook - White Rose
We're happy to hear that you had a positive experience with our staff. We appreciate you taking the time to leave us this great feedback!
Risposta di ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The member of staff advising us what…
The member of staff advising us what very patient and gave us good advice despite me and my wife arguing over the pan. Ha ha.
9 settembre 2025
Risposta di ProCook - White Rose
We're glad the staff member was patient and helpful while you and your wife chose a pan. We appreciate you taking the time to share your experience with us!
Risposta di ProCook - White Rose
We appreciate your positive feedback! We are so happy you enjoyed our excellent service, politeness, and good knowledge base.
The lady helped us choose the best…
The lady helped us choose the best kichenknives to suit our needs she was very goodi will shop there again
6 settembre 2025
Risposta di ProCook - White Rose
We're happy to hear that the assistance in selecting kitchen knives met your needs, and we appreciate your intention to return. Thank you for your feedback!
Nice service & detail information 👍🏻
6 settembre 2025
Risposta di ProCook - White Rose
We appreciate your positive feedback! We are so happy you enjoyed our nice service and detailed information. Thank you for letting us know.
Young gentleman was happy to help…
Young gentleman was happy to help showed me where the item I needed was took me to it straight away told me about other offers in the store took my email so my receipt and warranty came straight to my phone happy friendly young man pleasure to shop in the stire
2 settembre 2025
Risposta di ProCook - White Rose
We're happy to hear that you enjoyed your shopping experience! We appreciate your positive feedback regarding the helpful assistance you received and are glad the information about offers and the digital receipt added to your convenience.
Risposta di ProCook - White Rose
We appreciate your feedback! We're happy our staff was friendly and knowledgeable, and we thank you for letting us know.
Risposta di ProCook - White Rose
We are so happy to hear that you had a positive experience with our team. We appreciate your kind feedback regarding our service.
The customer service was really good
The customer service was really good. The made feel very comfortable and help throughout shopping.
29 agosto 2025
Risposta di ProCook - White Rose
We're so happy to hear that you experienced really good customer service! It's great to know that we made you feel comfortable and helped you throughout your shopping trip.
Helpful staff knew exactly what…
Helpful staff knew exactly what Iwanted. Left alone to look at products without anyone hovering.
28 agosto 2025
Risposta di ProCook - White Rose
We're glad our staff was helpful and provided the space you needed. Thank you for your positive feedback; we appreciate you taking the time to share.
Risposta di ProCook - White Rose
We appreciate your positive feedback. We are so happy you found our service very good and quick, and we thank you for letting us know.
Risposta di ProCook - White Rose
We appreciate you taking the time to leave us this great review! We are so happy to hear you liked our clean store and helpful staff.
Very helpful lady lovely service thanks
26 agosto 2025
Risposta di ProCook - White Rose
We appreciate your positive feedback. We are so happy to hear you found our service lovely and the lady helpful. Thanks!
Good customer service and excellent…
Good customer service and excellent advice on products
19 agosto 2025
Risposta di ProCook - White Rose
We appreciate you sharing your positive experience! We are so glad you found our customer service and advice excellent.
Great quality product !
19 agosto 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.