We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Leggi di più
Sede
Cambia sedeUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Leggi di più
L'azienda ha risposto
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... Leggi di più
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Regno Unito
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I found exactly what I needed and the…
I found exactly what I needed and the staff were very polite and helpful.
18 marzo 2026
Risposta di ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and polite.
Great Experience
Firstly the store looks great, the staff member provided great service. Also got a years guarantee on purchased item of which my mother was ecstatic of. Would recommend to visit.
14 marzo 2026
Great store but funky smell on product
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
17 marzo 2026
Risposta di ProCook - Trafford
We're glad you found our store lovely and our staff helpful. We appreciate your feedback and are sorry to hear about the storage jar lid. We'll look into this issue.
Staff were friendly and helpful and I…
Staff were friendly and helpful and I managed to buy a saucepan I had been looking for for quite some time. A we'll-stocked shop.
13 marzo 2026
Risposta di ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and you found the saucepan you were looking for.
Nice products🥰🥰🥰
8 marzo 2026
Risposta di ProCook - Trafford
We appreciate you noting our knowledgeable staff and well-presented items! We are so happy to hear it.
Lot's to products to select from
Lot's to products to select from, staff were kind and friendly and helpful.
8 marzo 2026
Risposta di ProCook - Trafford
We appreciate you sharing that you enjoyed our service and knives! We are so glad you had a great experience with us.
Nice product and customer service.
5 marzo 2026
Risposta di ProCook - Trafford
We appreciate your positive feedback on our product and customer service; we are so happy you are pleased with your experience!
Risposta di ProCook - Trafford
We appreciate you letting us know our staff was lovely and helpful; it means a lot to our team.
Extremely helpful and pleasant staff
Extremely helpful and pleasant staff, good value products, expert advice, what’s not to like?
7 marzo 2026
Great product selection with clear…
Great product selection with clear descriptions to assist in buying queries. I’m super pleased with my new set of pans. The quality feels solid but they’re still surprisingly light and easy to handle, which makes everyday cooking much more comfortable. One of my favourite features is the stay-cool handles which make a big difference when handling the pans during cooking.
I’d also like to compliment the store staff for their help. They were friendly, knowledgeable about the products, and took the time to answer my questions so I could choose the right pans. Overall a great experience and I’m very happy with the purchase.
3 marzo 2026
Risposta di ProCook - Trafford
We're happy to hear that you found our product descriptions helpful and are pleased with your new, lightweight pan set! We're also glad the stay-cool handles enhance your cooking. It's great to know our staff's knowledge and friendliness helped you choose the right pans. Thank you for your positive feedback!
Risposta di ProCook - Trafford
We appreciate your positive feedback on our quality and reasonably priced products; we are so happy you enjoyed them!
Risposta di ProCook - Trafford
We are so happy to hear that we could provide what you needed. Thank you for your positive feedback; it means a lot to us.
Risposta di ProCook - Trafford
We appreciate your positive feedback on our quality pans at an affordable price; we are so happy you are pleased!
Risposta di ProCook - Trafford
We appreciate you letting us know our staff was helpful and the price was good! We are so happy to hear it.
Great experience in Procook at the…
Great experience in Procook at the Trafford Centre. We were looking for pans and had little idea. Scarlett took time to patiently and clearly explain the differences between the different types of pans - she answered our (many) questions clearly and competently. All this without being a pushy salesperson. She gave us time to look ourselves but whilst being available - great service
1 marzo 2026
Risposta di ProCook - Trafford
We're happy to hear about the great experience you had at our Trafford Centre location. We appreciate your positive feedback regarding the helpful and informative service you received while choosing your pans.
Lovely store with table settings
Went straight to section of the store I wanted and plenty of stock so lots of choice which was great. Very quick at the till and served by pleasant young man. Like the way the store is laid out with table settings to inspire.
28 febbraio 2026
Risposta di ProCook - Trafford
We're glad you enjoyed your experience and found what you needed! It's great to hear you liked the store layout and received quick, friendly service. Thank you for your positive feedback.
Risposta di ProCook - Trafford
We appreciate you letting us know our customer service was great, helpful, polite, and friendly. We are so happy to hear it!
Risposta di ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and the service was good.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.