The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their produ... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit C - 21, Tottenham Court Road, W1T 1BJ London, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
L'azienda ha risposto
What a great company! I always enjoy going into store because staff are soo friendly and always eager to help! On my last visit I was perusing for your stainless steel utensil set which I was advised... Leggi di più
L'azienda ha risposto
I'm Clarisse, recently I bought knives package at Tottenham Court Road. I love the quality, items very professional, good deal of the guarantee which is 25 year, good price, good customer service, s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit C - 21, Tottenham Court Road, W1T 1BJ, London, Regno Unito
4,8
Eccellente
411 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di ProCook - Tottenham Court Road
Thank you for your kind words. We're thrilled to hear you had a positive experience.
Risposta di ProCook - Tottenham Court Road
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team and appreciate you recognizing their quick and friendly service. We strive to provide excellent customer service and are glad you found it to be great.
Risposta di ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear you found our service quick, easy, and helpful. We strive to provide excellent customer experiences, and your feedback motivates us to continue doing so.
Risposta di ProCook - Tottenham Court Road
Thank you for your positive feedback! We're glad you found our selection and quality to be satisfactory.
Great cutlery and good service
8 ottobre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Risposta di ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear that you found our employee helpful and appreciated the fast service. We strive to provide excellent customer service and efficiency, so your feedback is truly appreciated.
Company review
My order arrived swiftly n well packed, at the store the gentleman helped me to choose what’s best for me, I wanted to invest in pans and he explained to me what’s the differences between the types n made it easy for me to make my decision
11 ottobre 2024
Risposta di ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team member was able to provide you with helpful guidance and support in choosing the right pans for your needs. We strive to provide excellent customer service and are delighted that you found it helpful.
good and professional service
good and professional service. Very much satisfied and will visit again.
5 ottobre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your positive review! We're delighted to hear that you were satisfied with our service. We strive to provide our customers with a professional and positive experience, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon.
Great experience
Quality knives and knife block at a very good price. Staff very friendly and proficient.
20 settembre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your positive review! We are delighted to hear that you were pleased with the quality of our knives and knife block, as well as the price. We strive to offer high-quality products at competitive prices. We are also thrilled that you found our staff to be friendly and proficient. We appreciate you taking the time to share your positive experience.
A staff offered to help me (what he did…
A staff offered to help me (what he did very well) impressed me again when he notice a long clients queue for payments, he stopped replacing products and started to talk to customers, one by one apologising and asking if we found everything we wanted, if we had what
we looked for, he was so kind, polite, something rare nowadays, unfortunately I forgot his name.
22 settembre 2024
Risposta di ProCook - Tottenham Court Road
We are so glad to hear about your positive experience. It's wonderful to know that our staff member went above and beyond to help you and other customers. We appreciate you taking the time to share your feedback.
Great staff
Great staff, good service, packaged the items well. Really pleased with everything.
22 settembre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your wonderful review! We're so happy to hear you were pleased with our staff, service, and packaging. We strive to provide a positive and enjoyable experience for all our customers, and we're delighted you had such a great one.
Risposta di ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great staff!
24 settembre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
electric salt & pepper mills
very nice shop, friendly & efficient staff, good quality product
15 settembre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear that you enjoyed your experience with our shop. We strive to provide our customers with friendly and efficient service, and we're glad you found our staff to be helpful. We also appreciate your feedback on the quality of our products.
Schönes Geschäft
Sehr gute Auswahl. Sehr ordentliche und übersichtliche Präsentation der Ware.
Gute Preise
12 settembre 2024
Risposta di ProCook - Tottenham Court Road
Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Ihnen unsere Auswahl, Präsentation und Preise gefallen
The in store staff were absolutely…
The in store staff were absolutely brilliant! Friendly, helpful - a joy to deal with :)
7 settembre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our in-store staff. We strive to provide our customers with friendly and helpful service, and we're delighted that you found them to be a joy to deal with.
Very good and sharp
11 settembre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your kind words! We're so glad you enjoyed our service.
Beautiful and amazing products
Beautiful and amazing products. Delivery was prompt. Overall I'm happy with my order.
5 settembre 2024
Risposta di ProCook - Tottenham Court Road
Thank you for your positive review! We're so glad to hear that you were happy with your order and found our products beautiful and amazing. We strive to provide our customers with high-quality products and a seamless shopping experience, and we're delighted that your delivery was prompt.
I needed a wedding present…
I needed a wedding present double-quick! Looked on ProCook website, found the champagne bucket, called the shop on Tottenham Court Road, helpful Austin put one aside for me. I picked it up and had it engraved the same day. Job done!!!
6 settembre 2024
Risposta di ProCook - Tottenham Court Road
We're so glad to hear that you had a positive experience with us. It's wonderful to know that our team was able to help you find the perfect wedding present and get it engraved in time for the special occasion.
The quality of the salt and pepper…
The quality of the salt and pepper shakers were not as good as what they should be. The material is cheap.
1 settembre 2024
Risposta di ProCook - Tottenham Court Road
We appreciate you taking the time to share your feedback. We understand your disappointment with the quality of the salt and pepper shakers. We strive to provide high-quality products and will take your feedback into consideration as we continue to improve our offerings.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.