Excellent service by very helpful assistant. My plates were beautifully wrapped to protect them until I got home and I’m very pleased with them.
L'azienda ha risposto
Sede
Cambia sedeUnit 64, Clarks Village, BA16 0HN Street, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Leggi di più
We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... Leggi di più
A really positive shopping experience. The staff are knowledgeable and honest about the performance of their equipment. We wanted to change the set on offer with different sized pans and the chap th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 64, Clarks Village, BA16 0HN, Street, Regno Unito
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Really helpful advice in shop
Really helpful advice in shop, friendly approachable staff member.
19 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent service by very helpful…
Excellent service by very helpful assistant. My plates were beautifully wrapped to protect them until I got home and I’m very pleased with them.
12 agosto 2026
Risposta di ProCook - Street
We're so pleased to hear you received excellent service from our helpful assistant! It's wonderful that your plates were beautifully wrapped and that you're very pleased with them.
Service second to none
First class as always, staff were knowledgeable and extremely courteous
14 agosto 2026
Risposta di ProCook - Street
We're so glad you consistently have a first-class experience and found our staff knowledgeable and extremely courteous! Thank you for your kind words.
Found exactly what i wanted.
3 agosto 2026
Risposta di ProCook - Street
We're happy you found exactly what you were looking for. Thank you for your positive feedback; we truly appreciate it.
Great products and knowledgeable and…
Great products and knowledgeable and helpful staff
And service
10 agosto 2026
Risposta di ProCook - Street
We're so glad you enjoyed our products and found our staff to be knowledgeable and helpful. Thank you for your wonderful feedback!
Very helpful and polite staff nothing…
Very helpful and polite staff nothing was to much trouble
10 agosto 2026
Risposta di ProCook - Street
We're so glad to hear that our staff was helpful and polite, and that nothing was too much trouble for you. We truly appreciate your kind feedback!
Lovely staff member
Lovely blonde staff member (unfortunaly forgot her name) helped my family and i choose some knives, she explained what worked best and how good the product was overall the quality of the knives is brilliant and the staff member was very friendly and an amazing person.
25 luglio 2026
Risposta di ProCook - Street
We're delighted to hear you had such a positive experience! It's wonderful that our staff member was so friendly and helpful in assisting your family with choosing knives, explaining what worked best. We're also thrilled to know you find the quality of the knives brilliant.
Very good shop assistants
The shop assistants were proactive and came forward to help …….instead of me having to find someone as in some places. Friendly and polite and didn’t rush me.
8 agosto 2026
Risposta di ProCook - Street
We're so pleased to hear that our shop assistants were proactive, friendly, and polite, and that you felt un-rushed during your visit. We appreciate your wonderful feedback!
Staff were very friendly and…
Staff were very friendly and knowledgeable.
Had just what we wanted in-store
7 agosto 2026
Risposta di ProCook - Street
We're so glad you found our staff friendly and knowledgeable, and that we had exactly what you were looking for! Thank you for your kind words.
Needed to pop in store
Needed to pop in store , was meet by very friendly staff. They asked what I needed then within 5 mins sorted it out. If every shop acted like this shopping would be a lot more enjoyable.
1 agosto 2026
Always knowledgeable and helpful staff
3 agosto 2026
Happy friendly staff who welcome you…
Happy friendly staff who welcome you but aren’t pushy
29 luglio 2026
Top quality at reasonable prices
Top quality at reasonable prices. Helpful friendly staff.
1 agosto 2026
Risposta di ProCook - Street
We're so pleased you found our quality to be top-notch and our prices reasonable, and our staff helpful and friendly! Thank you for your wonderful feedback.
Polite service and finding what I had…
Polite service and finding what I had been looking for for a long time-a small stainless steel saucepan with a pouring spout, and a lid with draining holes.
23 luglio 2026
I needed a replacement knife
I needed a replacement knife to complete a Pro Cook set. Very helpful shop assistant was able to identify exactly the right knife.
22 luglio 2026
Great products, great service
We have bought from Procook for many years and have always being pleased with the products and service.
We needed new frying pans and bought various options - non Procook. Disappointed with them all.
Made a trip to our closest Procook store and came away with three frying pans , a casserole dish and some very neat pan protectors.
So far, so good, we have used each piece and they are superb.
We could buy online but prefer to go to the store - the staff are very helpful.
20 luglio 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.