Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Leggi di più
Sede
Cambia sedeUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Leggi di più
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Leggi di più
L'azienda ha risposto
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Regno Unito
4,9
Eccellente
949 recensioni
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Le persone hanno visualizzato anche
Great
Our sales advisor was fast, friendly and efficient, the knife I bought was good value in the sale and I’m very happy with it.
21 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di ProCook - Spalding
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Very friendly polite staff knowledgable…
Very friendly polite staff knowledgable about the product I bought
22 agosto 2026
Excellent products, excellent customer service …
The ladies that served me were extremely helpful, they knew the products and were very friendly (I went 2 days running)
The products are perfect for me and I am extremely pleased with them.
20 agosto 2026
The sales assistant was really helpful.
20 agosto 2026
Best results
We have tried similar products but this one is by far the best one for results
20 agosto 2026
I have NEVER ordered anything from your…
I have NEVER ordered anything from your company
19 agosto 2026
Risposta di ProCook - Spalding
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store and they shall be in touch.
Lovely staff, great service.
The staff were lovely and took care in bagging and wrapping items for us. Very helpful and made a nice atmosphere. Great range of products at decent prices.
13 agosto 2026
Risposta di ProCook - Spalding
We're so happy to hear our staff were lovely and took care in bagging your items! It's wonderful that they created a nice atmosphere and that you appreciated our great range of products and decent prices.
Risposta di ProCook - Spalding
We're so glad to hear that you had a nice shopping experience and found our staff polite and helpful. We truly appreciate your kind feedback!
Risposta di ProCook - Spalding
We're so pleased to hear that you found our service to be both polite and efficient. Your kind words are greatly appreciated!
Helpful staff
9 agosto 2026
We got very helpful in store advice
11 agosto 2026
Risposta di ProCook - Spalding
We're so glad to hear that you received very helpful advice from our team in-store. Your positive feedback is truly appreciated!
Lovely shop
5 agosto 2026
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