I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
Sede
Cambia sedeUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Scopri cosa dicono le persone
Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached... Leggi di più
The girl who served was great she was really happy, friendly and gave me all the info on how to care for the pan I purchased made light conversion and was genuinely lovely and really helpful. The pan... Leggi di più
L'azienda ha risposto
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Regno Unito
4,9
Eccellente
930 recensioni
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Le persone hanno visualizzato anche
Love it
Love it , sleek and easy to use. Keeps the contents piping hot . Love the little basket for tea ginger etch well recommended. Enjoy
31 maggio 2026
The staff were outstanding and…
The staff were outstanding and explained the quality of the goods very professionally. Would definitely buy from them again. A great experience.
4 giugno 2026
Great service and friendly staff
29 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The product is amazing and the staff…
The product is amazing and the staff too. Nothing was too much trouble and sourcing some of the items missing was done with minimal fuss.
17 maggio 2026
Risposta di ProCook - Solihull
We're so glad you found our product amazing and our staff helpful! We appreciate you recognizing their efforts in sourcing items.
Assistant have helpful advice
Assistant in store very helpful with meaningful and practical advice. Not pushy for a sale at all, we bought the pan that fitted our needs best.
29 maggio 2026
Risposta di ProCook - Solihull
We're so glad our assistant provided helpful, practical advice without pressure, ensuring you found the perfect pan. Thank you for this wonderful review!
Very friendly and helpful staff at pro…
Very friendly and helpful staff at pro cook Solihull. Knowledgeable and professional.
22 maggio 2026
Risposta di ProCook - Solihull
We're so glad you found our staff friendly, helpful, knowledgeable, and professional. Thank you for your kind words!
Really great service
19 maggio 2026
Risposta di ProCook - Solihull
We really appreciate your kind review.
High end kitchen utensils just around…
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep the riff raff out.
23 maggio 2026
Risposta di ProCook - Solihull
We appreciate your feedback on our kitchen utensils. We aim to offer quality products and understand your perspective on pricing, especially given current economic conditions.
A lovely store with lots of kitchenware…
A lovely store with lots of kitchenware items. Always pleasant and clean in store.
18 maggio 2026
Risposta di ProCook - Solihull
We're so glad you enjoyed our store and found our kitchenware items and cleanliness to your liking!
Mainly the very smiley helpful staff…
Mainly the very smiley helpful staff excellent 👌
22 maggio 2026
Risposta di ProCook - Solihull
We appreciate your kind words about our helpful staff!
Visit to pro cook
When I purchase items from pro cook Solihull I'm very pleased. Great customer service. Staff are always happy to help very pleasant.
19 maggio 2026
Risposta di ProCook - Solihull
We're so pleased to hear you're always happy with your purchases and our customer service. We appreciate your kind words!
Great range of product at fair prices
Great range of product at fair prices. Friendly helpful staff. Clean and well arranged stall.
18 maggio 2026
Risposta di ProCook - Solihull
We're so happy you enjoyed our products, prices, and found our staff helpful! We appreciate your kind words.
Risposta di ProCook - Solihull
We appreciate your feedback.
Risposta di ProCook - Solihull
We appreciate your kind words about our customer-focused staff.
Risposta di ProCook - Solihull
We are truly delighted you found our offerings to be a good choice and great value. We appreciate your positive feedback.
Wonderful service and brilliant knives
My wife and I visited the Solihull store in Touchwood to buy a teapot (originally), but then decided to buy a set of new knives. The staff are very helpful and friendly and you can even try the knives out first and then view the knife stands before purchasing. There is no pressure at all, and we are very happy with the set we purchased. Thank you.
10 maggio 2026
Risposta di ProCook - Solihull
We are so pleased to hear you had such a positive experience at our Solihull store. It's wonderful to know our staff were helpful and that you are happy with your new knife set. Thank you for sharing your kind feedback!
Value for money
Helpful retail assistant, good range of products and 20% discount on the item we wanted to purchase.
Pro cook cast iron pan, manufactured in the UK and a quarter of the price of well known brand.
13 maggio 2026
Risposta di ProCook - Solihull
We're delighted you had such a positive experience with our retail assistant and found a great product at an excellent value. We appreciate your kind words!
Risposta di ProCook - Solihull
We're so glad you had a good experience. We appreciate your kind words about our staff!
Great products and fabulous service
We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and enthusiasm were all hugely appreciated and we felt under no pressure as she guided us through the various options. Would highly recommend!!
16 maggio 2026
Risposta di ProCook - Solihull
We're delighted to hear you appreciate the quality and value of our cooking items. It's wonderful that our team member provided fantastic assistance, guiding you through options with great knowledge and enthusiasm. We truly appreciate your high recommendation!
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